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BAYPORT CELLULAR Complaints & Reviews

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BAYPORT CELLULAR - CELLPHONE NOT WORKING

Posted: 2013-12-24 by    H. Makhubu
Complaint Rating:  0 % with 0 votes
I RECEIVED A PHONE FROM BAYPORT, I REPORTED IT STOLEN. FEW WEEKS I RECOVERED THE PHONE. I REPORTED IT NOT WORKING. I HAVE BEEN SENT FROM PILLAR TO POST. MY HANDSET WAS REPORTED FAULTY FROM AUGUST 2013 IT IS NOW DECEMBER 2013, I AM BEIN PROMISED THEY WILL COLLECT THE HANDSET....
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - phone is not working

Posted: 2013-10-26 by    Fhea
Complaint Rating:  0 % with 0 votes
Bayport is the shittest ever !!! My line was blocked because of bayport, line was open after after 2weeks and now bbm is not working, I've phoned several times so that they can fix the problem bt they keep on telling me its gona take 24 hours !!! Seriously ????!!! I have been waiting freaken 2 weeks now for 24 hours so that my bbm works, and no, I can't even activate my freaken BIS because Bayport can't help my activate my service plan ! Urg I'm so livid at this company !...
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - contract

Posted: 2013-04-23 by    irshaan
Complaint Rating:  100 % with 1 votes
I have been offered and pre approved on a contract with you guys twice, the first i was told the phone will be delivered i was even given a call back from an agent to confirm the address of the delivery there after 2 week i called only to find that my employment/employer does not exist on your data base that is bull shit, there after about a month another call same all approved and till today no phone no feed back, sick disgusting service no customer service experience you people think yourll can mess around with people as url please honestly you people need to wake up or is this an affirmative...
Complaint comments Comments Complaint country South Africa Complaint category Bad Business Partners

BAYPORT CELLULAR - no delivery of my cellphone

Posted: 2013-02-14 by    Jean-Pierre Shamugan Le Fleur
Complaint Rating:  0 % with 1 votes
i have ordered a contract cellphone last week and it was approved. but today its thursday and no phone .next week its pay time for no phone thats not right to pay for something that u dont have..
My number is 0788931791...
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - simcard regestration failed/ sim not suported/ sim cfard rejection/ no service/ but you get your money every month on time

Posted: 2013-01-05 by    JOHANNES COMBRINCK
Complaint Rating:  100 % with 2 votes
I CAN NOT USE MY BAYPORT CELL C CEL PHONE NOW FOR 6 MONTHS, IT STATES SIMCARD NOT SUPORTED, SIM REGESTRATION FAILED, SIMCARD REJECTED, BAYPORT GET THEIR MONEY EVERY MONTH BY THE 1ST. I GEG NO SERVICE AT ALL. CAN SOMEBODY PLEASE TEL ME WHOM TO CONTACT OR WHAT SHOULD I DO TO CANCEL THIS CONTRACT WICH WILL BE FINICHED BY END FEBRUARY. I DO NOT WANT TO DO BUSSINESS EVER AGAIN WITH BAYPORT. THEIR SERVICE IS VERRY BAD, IF YOU TRY TO PHONE THEM THE PHONES JUST DONT GET ANSWERD, OR SORRY I CANT HELP YOU. I AM NOW SICK AND TIRED OF THIS NONSENSE. I NEED HELP URGENT WITH BAYPORT....
Complaint comments Comments Complaint country South Africa Complaint category Equipment Leasing & Financing

BAYPORT CELLULAR - phone not working properly

Posted: 2012-06-14 by    simon mpoki makeke
Complaint Rating:  0 % with 0 votes
i have a contract phone which is nokia c5 and nokia c2.so the nokia c5 doesnt work properly, especially the buttons because is a touch screen.i cant make any calla with the phone or anything else.now that ihave this phone for two months iwould like to cancalled the contract as the terms and conditions says in the contract.will u please attend me regarting this matter as ieven thought of taking legal actions against bayport because ihave wrote a letter of complaint and never get a reply from them.my number is 0792103163 and my email is simonmpoki@vodafone.net.may you please attend this matter as...
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - bad service

Posted: 2012-02-26 by    wim
Complaint Rating:  50 % with 2 votes
Contacted Bay-port on the following: received three phones on a contract - 1 have lost one phone 2 lost sim card on the second phone reported in November 2011
Received ref number 68368 spoken to Poleni, said that airtime on the phones will be lost after six months, will send documentation to do sim swap, to date 25 February nothing from them, , , , can anybody respond and help
Regards...
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - phone not working / account

Posted: 2012-02-23 by    hannelie
Complaint Rating:  100 % with 3 votes
Complaint no 1: We received 2 phones from Bayport Cellular. The Nokia C5 was only working for a while. The phone don't charge and hardware crushed. Please assist us.
Complaint no 2: Because the phone is not working I got a blackberry for myself. When i want to access the Internet and BBM function they told me I cannot do that. the will put my sim on pay as you go and there is no cost involved. The following day I phoned again and they inform me I cannot go to pay as you go. I phoned again and they assist me by telling me they can give me the option but i won't received my R49 airtime...
Complaint comments Comments Complaint country South Africa Complaint category Mobile/Cellular Service Providers

BAYPORT CELLULAR - airtime

Posted: 2012-01-25 by    Mokae
Complaint Rating:  0 % with 0 votes
my name is Gaongalelwe rebecca MOKAE, am having a cellular contract but, i lost all sim cards as i was not using them always, made a sim swap with cellular number:0714847385. as i check and also want to make a call and there is no airtime. Pls i need to know why don"t i receive my airtime and the monthly instalments are still going through. I need all my airtime in all three cellular phones as i intend to do the simswap for other two phones. Please i need assistance because i want to use airtime as soon as possible.
as i call your office about the lost sim card, the guy who helped me...
Complaint comments Comments Complaint country South Africa Complaint category Mobile/Cellular Service Providers

BAYPORT CELLULAR - Stolen phone

Posted: 2011-11-29 by    Gugu D
Complaint Rating:  50 % with 2 votes
Hi, Am not sure whether this is the right way to go as I misplaced your contact details. My phone was stolen Nokia X-302, please could you block it for me (IMEI No. 356981044307222). Please also advise if I will be getting a new phone. You can contact me at 072 747 3756....
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - NO INSURANCE ON CELLPHONE

Posted: 2011-08-29 by    Ashleen Abrahams
Complaint Rating:  100 % with 2 votes
I have 2 contracts with BAYPORT CELLULAR. My new contract has just been opened in May 2011, my phone got stolen, i called the customer services to enquire about a replacement cell phone.Only to be told that "THEY DO NOT OFFER INSURANCE ON CELL PHONES". I am flabbergasted, i was not informed about this when i took the contract out and secondly how can i pay for 2 YEARS for a phone that i do not have????Does not make sense to me...then i want to cancel the agreement(contract)but i was then told that i have to settle THE OUTSTANDING AMOUNT plus 10%....
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - Airtime and battery

Posted: 2011-08-01 by    Vuyani Maloi
Complaint Rating:  100 % with 6 votes
I wish to lodge a complaint against Bayport Cellular. I am in a cellphone contract with them. On the contract it is stated that I will receive a sum of R143.00 airtime per month. But eversince April up to now I have received airtime of a lesser amount. Secondly the battery of the phone they have given me does not last a day. I have to recharge it everyday. Kindly address this complint or else I will have to cancell this contract.
Thank you.
V.V. Maloi
My cell No.: 0798959013...
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - NOT EVEN A CLIENT AND THIS IS THE SERVICE!!!

Posted: 2011-04-11 by    Anita Kukard
Complaint Rating:  100 % with 6 votes
I received an sms from Bay to offer me a cell phone deal, they took all my details, phoned me three times to verify my banking details, I told them on Friday that I was driving and if they could please phone me back, which they never did, I asked the consultant if this is going to delay my cell phone which I was informed that should be delivered today 11 or 12 April, she said "no" not at all, I received an sms today (11 April) to inform me that my application was not successful...I really dont understand this and demand all recordings that the consultants made to me informing me that my...
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - PHONES NOT WORKING

Posted: 2011-03-25 by    BEVERLEY PRINZ
Complaint Rating:  100 % with 3 votes
ALSO GOT CELLPHONES FROM BATPORT CELLULAR, NONE WORK AND CANNOT GET HOLD OF THEM WHEN I WANTED TO CANCEL SERVICE IMMEDIATELY BLACKLISTED SO I AM PAYING r399 FOR 24MTHS FOR MONTHING AND YOU JUST CANNOT GET HOLD OF ANYONE DISGUSTED BEV PRINZ...
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - Cellphones

Posted:    Teledimo
Complaint Rating:  92 % with 12 votes
i took a contract phone with bayport cellular late last year up to today that phone never function properly but i tried so many times to contact bayport to no avail of any assistant, its seems they try this new model of phones with us cause this phone you wont find it at any stores : bugga Luv model AG that phone support no Bluetooth, MMS, Tones, now an then change its tone with out doing nothing to it...i hate what im taken for by Bayport i wish i could find the solution to this cause im paying R419 for this phone which is too much for it, i spoken to so many Consultant but to no avail no help...
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - Pathetic Customer Service

Posted:    MelissaND
Complaint Rating:  100 % with 8 votes
I have had just about allI can take from the most incompetent, uselsess Service providers on the planet.
I purchased a contract on the 15th June 2010. On the 21st June at 16h15 I returned the package of cellphones untampered with to Baryy Le Pere who assured me that the contract would be cancelled once I spoke to the accounts department. Well I still have had absolutely no joy in getting this cancelled after making about 60 cakls and speaking to 50 people. On the 23rd July Bayport tried to debit my account but there were no funds avaialble. I did not authorise them to debit my account on...
Complaint comments Comments Complaint country South Africa Complaint category Mobile/Cellular Service Providers

BAYPORT CELLULAR - phone not working

Posted:    Likhoele George Ramphalile
Complaint Rating:  100 % with 14 votes
I am Likhoele George Ramphalile from 1 Robin Circle Ocean View Cape Town. I have a contract with bayport cellular for only hardly two months but the phone is not working properly.The phone is LG KG360 with this phone i can't delete the old message in the message box, phone is always on vibration tone all the time which i can't set the alarm on, the bluetooth not working, i can't be able to check my airtime because if tried to check the airtime the screen went blank, sometimes is like the screen is cracking i can't be able to see the numbers on the screen.

I ve'...
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

BAYPORT CELLULAR - AG BOMBSHELL FAKE

Posted:    BORAKE
Complaint Rating:  94 % with 48 votes
I sent an email to Bayport Cellular on 05 October 2009 lodging a complaint about their FAKE Handset (AG BOMBSHELL). The same day a woman called me from Bayport Cellular that they are very sorry about the handset, they will send a Courier Services to come and collect the handset, and they will cancel the contract and re-subscribe me for another handset which meets my requirements. Untill up todate I did not get any correspondence regarding their promises. Do I have to explain this problem to the whole BAYPORT CELLULAR employees? Because everytime when they call me I speak to a different person. The...
Complaint comments Comments Complaint country South Africa Complaint category Mobile & Cell Phones

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