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About 10 days to ship parts. Then shipped a substitute product of inferior quality without notification. When I inquired about returning the items and reimbursement, the company emailed a return authorization number and included a note that a 20 % restocking fee applied and shipping cost would...

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I purchased a starter online and they sent no confirmation, no receipt, nothing. Finally, they sent an email saying my order had been processed, but gave me no tracking number. When the part arrived, it was not the correct part. I sent it back and they told me I could not send it back because...

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This is the worst company I have ever dealt with.
After ordering my computer mod. and being told that it had already shipped, I was then finally told my order was canceled.

It took them two weeks to figure out they couldn't get the part, even after I was told it had...

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Wish I'd looked for complaints before doing business with this company. Our still has not been settled. After waiting 1 1/2 weeks for even a shipping confirmation, rep told us it shipped but that he would need to put in a request for a tracking #, and this would take up to 3 days. Two days...