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I have had a plan for many years with AT&T Wireless that includes rollover minutes - i.e. I have 900 minutes a month on the plan and whatever I don't use each month rolls over to the next month. I just realized that I have accumulated 4, 240 rollover minutes, so to save myself some...

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Here is the letter I tried to send to
AT&T@CustomerCare regarding an unreceived Rebate for a SONY ERICSSON Cell phone purchsed October 28, 2008. THis email was returned to me as an undeliverable email address.
Sonya Guidry
1205 Lurian Street New Smyrna Beach, FL 32168

Complaint Rating:

If a rebate deal on a phone is enticing you to sign up with AT&T wireless, or to renew your service commitment, think twice. On not one but two occasions, it is failed to send me, after months of my phone and service purchases, forms to obtain rebates. On both occasions, I have had to call...

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On April 04, 2008 I have called AT&T Customer Service with voice plan modifications. No wireless data plan for text messaging and internet modifications have been requested. At that time my data plan for had 400 text messages with unlimited mobile-to-mobile and 1MB of internet for $15 per...

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I have so many dropped calls at my house that I or any of my friends that have AT&T have to use my land line to make calls or call people back when they call on our cell phones. There is a cell phone tower which is visible from my back yard that does belong to AT&T and we still have...

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To Whom Ever Will Listen:
I just spent 89 minutes on the line with the ironically named 'Business Care' department of AT&T Wireless because the phone I purchased about 6 months ago, the LG Incite, has died. I figured, ok well for the most part I've been happy w/ my...

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I have a friend, a woman, who went to an AT&T Wireless store last Saturday for some assistance transfering service to a new phone. Later that day she started getting harrassing text messages on her phone from a number she didn't recognize: "You're Hot!" "Hey Beautiful"...

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its been since may of 2007 I switched back to at&t at that time they were running a win back reward and as of aug of 2008, I HAVEN'T SEEN IT!!...

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During the past week I attempted to order service with AT&T Wireless. When their credit department was unable to access my credit report I was directed to contact Equifax. I contacted Equifax and determined that my telephone numbers needed updating and this would be completed in 72 hours....

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AT&T must have the worst service of all wireless phones. I have spoken to them, e-mailed them, etc. I have NEVER had so many dropped calls or being unable to use my phones as I have in the past year. I cannot get any satisfaction from them & it is always a canned letter or speech. I...

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For Christmas I took my 2 sons to Costco to the AT&T station to let them pick out their new phones. The AT&T representative sold my boys on the blackberry pearl. I requested insurance (because they were for 2 BOYS) added the extra's my boys wanted and after 1 1/2 hours later, we...

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I am in an office with about 20 other people, and about 10 of us have cell phones using the AT&T wireless network. We are in the heart of New York City, right by the New York Stock Exchange. AT&T indicates that their coverage is 4 Bar and 3G where I am, yet for about a block or two in...

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I went into a factory store and purchased 3 Iphones and was told by the salesperson that my monthly bill including tax and fees was going to 191.50. I have recieved my bill and its not 191.50 its alot more. I called the 800 service number and was told to go back to the store and speak with a...

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Whoa! Don't buy an iPhone with a new AT&T contract and expect to use it internationally. Turns out that AT&T won't allow you to sign up for international roaming or their World Traveler service for 90 days after the start of the contract! You may get an exception by going through...

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I've been with AT&T for almost 1 year; I was with Sprint / Nextel for almost 9 years. Since I've been with AT&T I have had 5 (that's right Five) phones. All with problems. The first one I bought from a retail store, pulled right out of the box, was a REFURBISHED phone!!...

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I am disputing this claim that you have on me (Dennis Hagar) for an unpaid wirelees bill. The amount is $419.55. I DO NOT OWE THIS. The account I had was paid in full several years ago and I have since opened a new account with AT&T Wireless about 4 1/2 years ago, that is current and up...

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I always wondered why people are always changing their wireless phone services...NOW I KNOW...I asked to have my phones NOT to have any web access from any of my phones in Feb 09...but was never warned about monthly subscriptions, which could have been cancelled at that time...now 5 months later...

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I was really not surprised when I saw all the complaints listed. I was with AT&T for numerous years without a problem even when they changed to Cingular, no problems. Then they changed back to AT&T and everything went down hill! My phone messed up (not ringing when someone called, ringing...

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I received an iPhone as a gift in November of 2007. If took me a good 30 days and many trips to the At&t store for them to set me up on a pay as you go plan. I didn't qualify for regular billing because of my credit, so this was my only option. After those 30 days, things went fine....

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I purchased high speed internet with AT&T and was told that I would receive a $75 Rebate on a check card. Today I got information on the reward and isn't it amazing that I get the notice today on May 20 and the expiration date was May 19
this is out and out negative marketing...