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When I complained to AT&T about a bad connection with my phone service (lot's of static), they said that they would "check on it" and that they would "get back to me," but they never did get back to me. To add insult--and shock--to injury, my next bill was up by...

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Disconnected our U-verse account 0n May 26, AT&T required to send boxes for the return of receivers and gateway but these boxes were not received until late July. The equipment was sent via UPS with tracking number on July 26. Received a bill for missing euipment for a total of $648. Have...

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Just got a bill from at&t where they are billing me for cancellation of service.

I got line from at&t on 12/21/07 and switched to verizon on 1/17/08 therefore i am within my 30 days. The customer service said they dont know if i am within my 30 days, i have to call another...

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I sent out the rebate right after i received the item in a post office. Since I haven't received anything, I both checked the internet and called the rebate center. The agent is nice but she told me that it's expired. On my packing slip's rebate instruction, it never mention...

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I signed up for AT&T U-Verse package (Cable, Internet, and Telephone in March 2008 and I'm still waiting for my $100.00 rebate. Each time I called, the representative could not find my information and we have to set up everything again. I've already spoken with over 10 representatives...

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This is a very serious matter: On August 15, 2006 I switched phone service from Verizon to AT&T based on your agent's recommendation. When I asked whether or not there is activation fee, she said "no". But later I found out that there was activation fee charged. She also put...

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AT&T U-verse personnel make numerous repeated unsolicited sales visits door-to-door after being told in person and by e-mail to cease and desist. Personnel have used deceptive sales tactics to attempt to sell fiber optics TV service. Practice of unsolicited cold calls is denied by ATT Corporate...

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Well i upgraded my internet service to AT&T High speed internet in May and with it i got a new router for 79.99. They told me it would have a mail in rebate for $49.99. I sent it in a day after i got my router and waited for 3months till my first call. They told me to wait an additional...

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I've had a few poor customer service experiences with AT&T Wireless. The latest frustration with AT&T Wireless staff occurred when I was trying to return a Bluetooth headset I had purchased from the store.

I walked into the AT&T store during lunch and there were...

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I ordered AT&T's high speed internet as part of a package on 8/31/07. As soon as I received my equipment I connected it and returned my rebate card with the sticker attached exactly as instructed. This was approximately September 7th. I began checking the status of the rebate in...