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Anytime Fitness Complaints & Reviews

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Anytime Fitness - Contract cancellation problems

Posted: 2014-06-02 by    Iryna125
Complaint Rating:  0 % with 0 votes
So i signed a 1 year contract with anytime fitness. After 5 or 6 month i ask them to freeze my account for 4 month and cancel a tanning bed service. There was no problem with that at all. Of course not, their tanning bed sucks! The glass has been broken for a few months and lamps are old as f*ck. I should have ask for refund, i had all the rights to do that, but i didn't want to be a b**** about 15 bucks a month.
Anyway, then i got pregnant and i couldn't work out anymore (i'm bleeding and can hardly walk around the house), so i went to the office and ask them to cancel my...
Complaint comments Comments Complaint country United States Complaint category Fitness Centers

Anytime Fitness - Contract cancellation

Posted: 2014-05-14 by    Irratated
Complaint Rating:  0 % with 0 votes
I have cataracts that prevent me from reading small print so I asked the manager to explain membership cancellation policy. He said I could cancel for health reasons. In an upcoming surgery, my maxilla will be cut off my face and moved. I will not be able to chew food for over 4 months and it will take me years before I can exercise. I gave them the surgeon consultation and was told I could cancel. I kept receiving bills notices from ABC financial so I have returned 3 times to settle the dispute and each time was told everything was ok. I cannot seem to get this resolved. Evidently, employees will...
Complaint comments Comments Complaint country United States Complaint category Fitness Centers

Anytime Fitness - no customer service

Posted: 2014-04-15 by    ralph2172
Complaint Rating:  0 % with 0 votes
The lady (Lindsay) in charge of this gym has no customer service experience. She and a couple of the trainers have belittled and made fun of some of the people at the gym. I'm in a customer-service oriented business and I would never treat paying customers this way. Lindsay stays on her phone, talking and texting, even while people try to talk to her. If for any reason you cannot get to the gym, she will tell you that you need to be at the gym no matter what. As soon as my contract is up I will be at another gym....
Complaint comments Comments Complaint country United States Complaint category Fitness Centers

Anytime Fitness - Nebraska, Blair - stealing

Posted: 2013-10-31 by    Gary Tierney
Complaint Rating:  0 % with 0 votes
Wife signed a one year contract, quit after second visit, returned her key, and for three years they have drawn about 40.00 a month out of MY checking account which my bank can't stop, she has called and made threats to no avail, this is MY money they are taking for nothing in return, they owe me about 1400.00 dollars...
Complaint comments Comments Complaint country United States, Nebraska, Blair Complaint category Fitness Centers

Anytime Fitness - Oregon, Medford - Employee Theft

Posted: 2013-05-23 by    Sean Cougar
Complaint Rating:  0 % with 1 votes
I accidentally left a an expensive skin treatment oil on the changing room. The manager, Jake Schied was the only person I saw near there as I was working out. I asked about the oil, he denied taking it or seeing the deodorant I had also left. The deodorant was in the trash. I would guess Jake stole the valuable oil....
Complaint comments Comments Complaint country United States, Oregon, Medford Complaint category Fitness Centers

Anytime Fitness - Oregon, Springfield - Forged "contract"

Posted: 2013-05-08 by    Kari Matt
Complaint Rating:  0 % with 1 votes
I joined this gym due to the fact that I had 2 clients that worked out there, as I am a personal trainer. I absolutely DO NOT do gym contracts long term. I signed up with the staff member assuring me that it was month-to-month. I signed the left side of the paper under the liability waiver, so I couldn't sue them if I injured myself. No biggie. On the right side of the paper were the contract details, which he assured me I didn't need to worry about, as I was month-to-month. He just wrote in $36 per month. When I went to cancel 2 years later because my clients switched to cleaner, better...
Complaint comments Comments Complaint country United States, Oregon, Springfield Complaint category Fitness Centers

Anytime Fitness - Texas, New Braunfels - Contract

Posted: 2013-03-01 by    guymauerhan
Complaint Rating:  100 % with 1 votes
Do not sign a contract with this company. Called and cancelled with-in the 30 days and they ignored it kept charging my bank. I finally told my bank to stop paying them. They then turned in the entire year for collection. Never visited the place after a couple weeks. They don't hadle their own billing, instead they farm it out to ABC Credit. Niether company knows what the other is doing....
Complaint comments Comments Complaint country United States, Texas, New Braunfels Complaint category Weight Loss Products and Programs

Anytime Fitness - North Carolina, Lincolnton - Threatened with membership cancellation and $50 fine

Posted: 2013-01-02 by    Lisa Surby
Complaint Rating:  75 % with 4 votes
Anytime Fitness recently opened in the town where I live. I took my preteen daughter with me for the tour, at which time I paid for one year's membership ($470). The staff was friendly and welcomed both of us. When I returned for the health screening, the staff inquired about the whereabouts of my daughter who was in school. I took my daughter with me to the club one night (after staffed hours). I was sent an email stating the facility has a zero tolerance policy for "tailgaiting" and that children under 16 can not be in the facility during hours in which the club is not staffed....
Complaint comments Comments Complaint country United States, North Carolina, Lincolnton Complaint category Weight Loss Products and Programs

Anytime Fitness - Washington, Lakewood - Cancellation Contines billing

Posted: 2012-12-16 by    Steilacoom
Complaint Rating:  0 % with 0 votes
I cancelled my 6 week membership on time. Spoke to the office personnel and returned my pass key. They have continued billing me ever since taking $39 a month out of my account for MANY months. When I went in the correct this problem . . . the owner folded her hands on her desk and simply said "good-bye". Not a single offer to return the funds I paid. This is a true Scam operation. BEWARE...
Complaint comments Comments Complaint country United States, Washington, Lakewood Complaint category Fitness Centers

Anytime Fitness - Iowa - CANCELLATION

Posted: 2012-05-22 by    tracinedward
Complaint Rating:  100 % with 1 votes
We went in and spoke with the owner of ANYTIME FITNESS and explained we were moving to another state, he gladly looked up on his computer and found we were not going to be close to any ANYTIME FITNESS, closest one would be 3 hrs away from where we were moving, this was in MAY 2011 we then decided we were gonna cancel our membership, he was charging us $90.00 cancellation fee, we agreed that would have to be fine we were moving in June 2011 so we would use the gym until then and it would be canceled after that and no more monthly charges, WELL THAT IS NOT WHAT HAPPENED... I just recently had to look...
Complaint comments Comments Complaint country United States, Iowa Complaint category Fitness Centers

Anytime Fitness - Iowa, Pella - management

Posted: 2012-05-01 by    Kloo-pella
Complaint Rating:  100 % with 1 votes
When i wanted to cancel my membership, getting in contact with personnel to return my key was terrible. no body was there during working hours. I emailed the manager to set up a time to come in and I got no reply from him for a day or time. Before I knew it ABC was withdrawing money from my bank account again. Talk about being pissed off....
Complaint comments Comments Complaint country United States, Iowa, Pella Complaint category Bad Business Partners

Anytime Fitness - Oregon, Grants Pass - poor maintenance causes back injury

Posted: 2012-03-31 by    Ken Aguilar
Complaint Rating:  0 % with 0 votes
The anytime fitness in Grants Pass, OR. does not maintain equipment. The lat pull cable broke and herniated a disk in my back. Manager Denny said he could not see the cable since it was behind a shield so would replace them when they broke! Since I signed the standard agreement when joining I am responsible for the $4, 000 in medical expenses, physical therapy and $10, 000 of lost work. Not to mention the intense pain for the last 6 months. Only 6 -12 more months of healing left - at least I am back to work with minimal lifting. So beware, anything happens and they are not responsible!...
Complaint comments Comments Complaint country United States, Oregon, Grants Pass Complaint category Fitness Centers

Anytime Fitness - New Jersey, Brick - 30 day notice of cancellation

Posted: 2012-03-28 by    wfm
Complaint Rating:  0 % with 0 votes
Had three memberships on my account frozen for almost a year because of lack of interest. In advance of the ending of the frozen period, I attempted to implement the 30 day cancellation "rule" that they have. They made a big deal, before I took the membership, to let you know that that was all I had to do to close the account. What they didn't tell me was that you had to pay up that last 30 days in order to "wait out' the time, even if your account was frozen and you were not using the facilities.
Seemed a bit underhanded to me, but maybe I should have known, and...
Complaint comments Comments Complaint country United States, New Jersey, Brick Complaint category Fitness Centers

Anytime Fitness - Oregon, Ashland - Hurassment

Posted: 2011-08-09 by    Sean Coasts
Complaint Rating:  100 % with 2 votes
The gym is sometimes run by gangsters late at night. A Latino, about 5'6" to 5'9", medium build, about 24 likes to stand over people and play with his self. He has a friend, black, a little taller and stronger and a little older that also likes to threaten and harass people. In addition they have a two other members of their gang, a Latino and a Latina but they are simply back up and haven't caused trouble themselves. This behavior is accepted at the gym late at night. I was there because I was badly injured and trying to rehab myself at an hour where I wouldn't have...
Complaint comments Comments Complaint country United States, Oregon, Ashland Complaint category Fitness Centers

Anytime Fitness - Texas - cancellation/harrasment/hitting on

Posted: 2011-06-29 by    KGlass
Complaint Rating:  100 % with 2 votes
First off let me say the fitnessclub i originally signed with was fantastic. I lived in mckinney and the club was right around the street. The people there were friendly and kind and always kept me updated Bout my account.they even had notifications of when my account was to be hit sent to my phone. Then I moved to plan.
O the stories. The one time I went in there to work out, I was badgered by an attendant if I needed water or if I wanted a personal trainer(this I was offered with vigor and with no personal space accounted for)... pretty much just hit on by a slimeball on steroids. Then...
Complaint comments Comments Complaint country United States, Texas Complaint category Fitness / Exercise Equipment

Anytime Fitness - Personal trainer scam

Posted: 2011-05-11 by    Bridge3272
Complaint Rating:  100 % with 2 votes
I was lied to and pressured into signing up for a personal trainer.After 3 months of him not showing up when we were supposed to meet, and him texting me at 5:30 in the morning to demotivate me I asked to switch trainers. Then I find out the contract I had was not the contract I had agreed to, I find out the old trainer attempted to alter my contract. I then complain to the owner who was rude and unhelpful. She then accused me of just trying to be lazy and quit my fitness program, when I just wanted to go to a gym that did not lie and have all this negativiety. They would not let me out of my contract...
Complaint comments Comments Complaint country United States Complaint category Sports & Recreation

Anytime Fitness - Indiana, Indianapolis - Personal Trainer

Posted: 2011-04-25 by    Bridge3272
Complaint Rating:  100 % with 2 votes
I was lied to and pressured into signing up for a personal trainer.After 3 months of him not showing up when we were supposed to meet, and him texting me at 5:30 in the morning to demotivate me I asked to switch trainers. Then I find out the contract I had was not the contract I had agreed to, I find out the old trainer attempted to alter my contract. I then complain to the owner who was rude and unhelpful. She then accused me of just trying to be lazy and quit my fitness program, when I just wanted to go to a gym that did not lie and have all this negativiety. They would not let me out of my contract...
Complaint comments Comments Complaint country United States, Indiana, Indianapolis Complaint category Fitness Centers

Anytime Fitness - South Carolina, Summerville - termination of contract

Posted: 2011-04-07 by    frankb1
Complaint Rating:  100 % with 2 votes
Be careful how you pay this group. The end date of the contract seems to mean nothing to this group. You get an automatic renewal at a higher rate without you even knowing it. The friendly and helpful folks that signed you up or no longer helpful. You get an 800 nuber to call and then the fun begins. I am going on a month arguring with them. I signed up for two years and enjoyed it. Now ready to move on and no one seems to get it!...
Complaint comments Comments Complaint country United States, South Carolina, Summerville Complaint category Fitness Centers

Anytime Fitness - Michigan, Lapeer - Scam and Ripoff

Posted: 2011-04-04 by    sallysue76
Complaint Rating:  100 % with 6 votes
Do not sign up here. It is a total scam and a ripoff. There is not enough equipment for everyone to use (4 treadmills and 4 elliptical machines and 2 bikes), so be prepared to work out with other people and share equipment. The woman also told me I could cancel at anytime for a $50 charge, and I was ok with that. So I decided to cancel after a few months after hearing a couple of the men in there talk innappropriately about females who were working out and act if they never saw a woman before. It was beyond uncomfortable to be in there being stared at! When I called to cancel, they referred me to...
Complaint comments Comments Complaint country United States, Michigan, Lapeer Complaint category Fitness Centers

Anytime Fitness - Scam

Posted: 2011-03-29 by    Balamut38
Complaint Rating:  100 % with 1 votes
I worked out at a 24 hour Anytime Fitness and it was open 2-8. I tried to cancel because it wasnt ANYTIME it was 2-8. I work for a living and cant make it there between those times. They told me sorry... But first they gave me 8 people numbers and noone could help me. They kept telling me to call someone else. Thankfully I moved out to the country where there is no Anytime Fitness around and canceled. But not after I had to pay a HUGE fee for canceling. I recommend that noone using Anytime Fitness....
Complaint comments Comments Complaint country United States Complaint category Fitness Centers

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