Complaint Rating:

My complaint is against American Telecom. That the customer service agent listed being in City of Industry, CA,90601 as the city and state. This company offered 4 phones ( land lines) with one base set that records voice mail. You can purchase long distance minutes that are added to the phone...

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My rebate status show that the submission is processing since June 2007. It has been four months. I called the American Telecom rebate center every week and nothing changes. I searched the web and found out many people have the same problem. The rebate center employee finally admitted that...

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I purchased the telephone set from Office Depot 12/06 and sent in all rebate materials needed to have the $29.99 rebate within one week. I heard nothing until March 2007 when I received a postcard stating the rebate was declined as I did not include the original qualifying UPC codes even though...

Complaint Rating:

My husband and I purchased a cordless phone package from American Telecom. We were supposed to receive a $25 Pay N' Talk rebate. I sent the rebate information in nearly a year ago. I've e-mailed the company and get the same generic response everytime. I am told I will receive my rebate...

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I bought my ATS telephone in July, 2007 at Walgreens in Sedona, AZ. It promised a $15 rebate. I sent in the necessary rebate, and saw on their internet website that it had been received and is "being processed" -- since last August! I have called various telephone numbers and talked...

Complaint Rating:

Do not buy products from American Telecom. The rebates that are offered are fake. I bought the 4 cordless set with rebates of $50 & $20. The $20 rebate never made it to them. The $50 one did make it but after few weeks I received the non-compliance letter saying postmark date was after the...

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I bought an American Telecom PayN'Talk phone with $25 rebate from Fry's Electronics. We sent the rebate to the company as it told us on the 21st of January 2008, and we have not received anything for 4 months. We have sent them two e-mails asking about the rebate, and they still have...

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This company never paid rebate. I think the Government needs to ban all rebates. If the companies would lower their price instead of offering rebates, we would maybe buy things more often. I think all rebates are just a way to steel....

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I mailed in my rebate form and upc code and it was received on 8/6/2007. When I check the rebate site, it always says it is being processed. The phone I bought is mediocre and makes weird noises when you are using it. I feel like I have been cheated. They are advertising a phone at Walgreen's...

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I sent the rebate form and did what ever the rules that was written to file for the rebate, then I got the letter from them stating that without upc bar they can not process the rebate. I look for the box and sent them the upc plus the cards that they mailed last August and until now I haven't...