Complaint Rating:

For anyone who's had to deal with American Laser Center and their bogus laser hair removal ploy... good luck! I signed up a few months ago after being suckered into a package before my honeymoon. Once I started to do more research I realized what a scam it was. Not only did I have trouble...

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I wish I had researched ALC before I went there. If I had seen all of these complaints, along with other websites, including the BBB, I would have never went there!
I signed up for 8 VelaShape sessions for $2520.00. In the end, I was a half inch bigger than I was before I started. Of...

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I recently went in for a free consultation (because I had won a 300 certificate in a drawing)... I ended up signing a contract for 3000 dollars in laser hair removal. I was told i was ''taking out a loan''- when it was actually A Credit Card... As soon as I left I realized...

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You never yell at the customer. I don't care how bad you're PMSing...it's just a big no no especially if you're in the service industry like these guys. Here's my email I sent to the regional manager:

Hi ‘Regional Manager’,

I...

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Back in January I visited the Huebner Rd. Center in San Antonio, Tx for a free consultation. At that time the center manager, Mariana Luna, assured and convinced me that I would see wonderful results from the Foto Facial, Skin Tightening, and Microdermabrasion for fine lines and large pores....

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Was OVER SOLD ON SERVICES! The next morning called to cancel and was told NO REFUND will be given. WE GOT YOUR MONEY NOW WE ARE GOING TO KEEP IT! There is no cancellation notification provided. No services given, but they don't care. I have written and written letters to them and to this...

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I went to American Laser Center of Dallas. When I signed up, I was told it would take six sessions with two years to go back if any came back after the six sessions. When I asked how others had treatments I was told just about everyone sees great and immediate results and I would too. It has...

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I have had similar experiences with ALC that are reported on this site. I 'won' a $300 discount. I was pressured to sign up the day I went in for a consultation. When I went home and discussed the price with my husband, we decided it was not something we could afford, so I called to...

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American Laser Center has the people that run their clinics pressure to get a sale at any cost or lose their job. They will not give you a refund on services if you have 1 treatment. Read the contacts! And if you ever end up getting one, they will deduct a large percentage and it takes so long,...

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When I went to American Laser Center in Fort Worth, TX, I was told that in 6 treatments, the hair on my upper lip would be gone. If it came back within the next two years, they said, I could return for free treatments. I've been there 7 times now, and I am still having to shave stubbles...