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This is a response to Eric Lopez's nice information about horrible creditors...
Thanks for the information about how terrible my credit is and why I'm so lucky to have ASC as my mortgager. However, that STILL gives NO reason to have incompetent and heartless customer service....

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My mortgage was sold to this company from Option One in October of 2006. I have had nothing but problems from the day it was sold. They do not have convenient methods of payments. You have to pay $15 every time to pay by phone. The straw that broke the camel's back was last month when...

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I was called this morning after my payment was processed after the 15th. Apparently I have a $39 late fee now. Patrice had called this morning from America's Servicing Company to tell me that unless I pay my late fee immediately, it will reflect poorly on my credit bureau! When I asked...

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When we refinanced our home our loan was with litton loans then they sold it to asc. We got behind in our house payments as my husband had been unemployed for almost 4 years. So they said they would try to do a loan modification but it was taking them for ever and in the mean time they were...

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I have had many home loans through different banks that have serviced my loans and never have I had to pay a $15-20 dollar fee to pay online or by credit card. Countrywide, GMAC, MLN and several other companies have the internet pay option and never in my 12 years of owning several homes had...

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I too have had bad dealings with ASC, they are the biggest rip off company I have ever dealt with. Like everyone else we were with another mortgage co then sold to ASC. We had nothing but problems from the get go. We finally got fed up not only with the harassing phone calls and the horrible...

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Customer service are two words that do not exist at this company. $15.00 monthly fee to pay your mortgage by telephone is ridiculous. Try to access their website to pay your mortgage online, you can't. Mail them your check and they will claim they didn't receive, have never had...

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I have America's Servicing Company as my mortgage company, and I too am extremely upset with the service. I agree with one of the writers that ASC will call me if I am a few days late, but I can never find anyone to help me when I have a concern. I am in the process of trying to refinance...

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I have the same issue that all the others. Payments are "posted" upon receipt they say, but do not apply to your statement until they clear the bank. This has taken up to 10 days! With today's electronic banking, funds are transfered instantly! They must use a very antiquated...

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Our mortgage, unfortunately, was sold to America's Servicing Company in September of 2006. They have to be one of the worst companies we have ever dealt with. Our payment was due on January 26, 2007- Payment was sent out from our bank on 01/22/2007 and was to be delivered by 01/25/2007....