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This is the worst company i have ever been with. They bought out another lender and call at least 5 times a week asking me to make a payment. Their rates went up within a couple of months without letting me know about it. Never deal with this company....

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America's Servicing Company took over my loan from Mortgage Lenders Network when they filed bankruptcy. When I was with Mortgage Lenders we signed a contract to defer 2 payments. Now ASC is adding this amount to the payment I currently owe. When we called them, they stated that "this...

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I have read most of the complaints about this company and I am relieved to see that I'm not alone. This company appears to be in the business of making its living on fees and other charges. The company does not know what the word "ethics" means, but is the the epitome of "greed."...

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The problem I have with this company is that you have to mail off your payment. Or you could pay over the phone with a 15.00 fee. Or better yet you can pay online for a 10.00 fee. I think that this is ridiculous. Almost every other mortgage company doesn't charge for online bill pay. It...

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I could probably write a book about this RIP OFF Company! My loan was also sold by Option One Jan 06. I became ill, contacted them in May 06. Stated organ has failed, going in for transplant in July. Please advise process if payment missed. By July 19, 2006, I had received no response. Each...

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I work in the mortgage industry as a branch manager of a mortgage company. We originated our loan with Option One who then transferred servicing to ASC. I have always paid my mortgage on the 5th of the month and had it automatically withdrawn with Option One. When they transferred servicing,...

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I have been trying to refinance my home, and was supposed to close a week ago, but America's Servicing Company refuses to send the payoff quote. They claim to have sent it to the fax numbers given, but no one has received it. I called yesterday to have it expedited and was promised it...

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I have had quite a few mortgages in my time and this is the worst lender of all time. I will have to agree with all the other complaints I've read so far. I have received almost 30 certified letters sent to my home threatening foreclosure and have not once been late with my payments....

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America's Servicing Company aka ASC has received my payment on time but charged a late fee to my account on 5 different occasions. I was mailing my payment via U.S. mail 1 week prior to the due date. This payment was mailed from Pasadena CA to Los Angeles CA, you would expect this to be...

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This company bought my loan from GMAC (to whom I was never late). GMAC doesn't charge for pay by Internet, ASC does. GMAC's website always works, ASC's is often down. GMAC never called unless there was a real problem. ASC begins harassing phone calls on the due date and the...