Complaint Rating:

We submitted an email earlier this month, I believe, regarding the handling of our mortgage. We had tried for almost 8 months to obtain a loan modification with ASC to no avail. We engaged a loan modification company and 2.5 months later we have our loan modification. Had it not been for this...

Complaint Rating:

We have been in the process of TRYING to modify our mortgage with America's Servicing Company for ELEVEN MONTHS!!! Our home has been scheduled for auction no less than five times. We submitted all information requested no less than five times, yet we were denied a modification. I was advised...

Complaint Rating:

America's Servicing Company (ASC) is servicing our first mortgage loan for Wells Fargo. They are by far the worst organization I have ever had the displeasure of working with. They are incompetent, disorganized and out of touch with reality. They have no ability to work with customers....

Complaint Rating:

This is by far the most ignorant and pathetic group of individuals I've ever dealt with in my entire life. I don't even know where to begin with how frustrated I am in dealing with these morons. You start every call with the lowest moron on the totem pole. When that moron begins repeating...

Complaint Rating:

America's Servicing Company and US Bank Assoc. are the selle(s) of a property we are trying to purchaase in Victorville, CA. The escrow was supposed to close on the 3rd of September 2009. It is now the 10th of September and it still hasn't closed due the seller not performing their...

Complaint Rating:

Call ASC June 2009 to find out how I could use the stimulas package with my house loan. I then faxed everything they told me to send them on June 10, 2009, called and confirmed they received it and was told it would be 60-90 days processing.
Called to make my house payment September 4,...

Complaint Rating:

Post your America's Servicing Company story at:

obamaloanmod.blogspot.com

Add your voice to mine so we can present our stories together to President Obama. FHA and others need to change some of the qualifying parameters (31% of gross to be net) and make the...

Complaint Rating:

I was laid off on 12/30/08. I called ASC to let them know that I would be receiving regular paychecks through the end of Feb. and apply for a loan modification, knowing money was about to get very tight. I was told that I was ineligible to apply because I was not behind on my mortgage. When...

Complaint Rating:

Americas Servicing Comany came in and bought the loan from New Century Mortgage and started increasing the rate of interest without letting us know what was the rate increase base on or what the next rate increse will be.It went from $1039.00 to $ 1759.00 and I ended up paying this company over...

Complaint Rating:

After a messy divorce, I refinanced my 3.9% mortgage to a 6% mortgage with Integrity Mortgage Co. After less than 30 days my loan was sold to these jokers. If I am to believe the ASC employee's blog on this site, it is because I am a 'deadbeat' and ASC only gets the worst of the...