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All That Cellular
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3.0 8 Reviews

All That Cellular Complaints Summary

4 Resolved
4 Unresolved
Our verdict: While All That Cellular has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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All That Cellular reviews & complaints 8

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10:40 pm EDT
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All That Cellular 2 Kyocera flip phones

Allthatcellular is DEFINITELY a scam! I ordered 2 phones and spent over $400.The first phone broke after a week. The second after a month.

So upsetting!

Desired outcome: Refund

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7:39 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
All That Cellular has left an official reply on this complaint.

All That Cellular failed to send ordered product and reluctant to refund payment

Ordered a used cell phone on my credit card. The card was charged I do believe even before I had completed my order. I never got the phone and after 10 days cobtacted the company and was told they had not sent the phone as there was a problem with the credit card...IT HAD ALREADY BEEN CHARGED...I was then told there was a problem with my name. Never did get the phone and after another 10 days I finally got refunded.
Don't do business with this place thinking you will end up with the product ordered or any product at all. THIS IS A SCAM OUTFIT. i

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4:08 pm EDT

All That Cellular samsung galaxy s7 cell phone

Product sold as new as used in display, but phone not functional, not reading sim card. Verizon carrier checked and confirmed that this phone is been registered under few personal accounts, not store account.
So information used to attract the sale is unethical. Phone not able to connect to the carrier.
Contacted Allthatcellular rep but issue not taken care. Unable to reach either Wireless Connections or Allthat cellular for further discussion. Very frustrating.

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Is All That Cellular legit?

Our verdict: All That Cellular's operations, reviewed by Complaints Board, reveal a mostly legit stature albeit not without reservations. This assessment encourages users to navigate All That Cellular's offerings with a discerning eye, especially scrutinizing the fine print and any user feedback closely.

All That Cellular earns 68% level of Trustworthiness

Good Credibility Notice: All That Cellular rated around 68% by Complaints Board. Generally safe, but exercise caution in information sharing.

Allthatcellular.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Allthatcellular.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the allthatcellular.net. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • The website belonging to All That Cellular has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to All That Cellular. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
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6:14 am EDT

All That Cellular do not deal with these scammers!!

I have purchased a mobile phone from allthatcellular website and when I received it I was shocked because it was definitely used!
There was dust in it and there were many scratches on the screen!
I immediately went online and contacted allthatcellular providing pictures but they replied that there was nothing wrong with the phone! Are you kidding me?
No matter how hard i've tried they refused to accept the fact that the phone they have sold to me was not new!
This whole thing was a true nightmare! I did not get my money back and i'm sure I never will! Do not deal with these scammers!

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7:57 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

All That Cellular sold defective cell phone

I bought a used cell phone from allthatcellular.net alleged to be in very good condition, and guaranteed to be 100% functional with a free 30 day satisfaction guaranteed warranty. It was defective right out of the box. The battery did not hold a charge and the keypad did not function properly.They were contacted immediately about the problems and stated they would send a "new" battery. They sent an old, worn scratched battery that also did not hold a charge.When questioned about returning the phone for a refund that said they never give refunds, only exchanges. They now expect me to pay more shipping charges to return it to them for replacement with some other phone.

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10:14 am EST
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All That Cellular used cellphone

[protected]@aol.com

I brought a cellphone with a warranty in the amount of 84.00 before xmas verizon would not activate it because the seller owed money on his own account. Next I was told to send it back. I return it on dec 19, 2008. Next I recieved an email saying another phone is on it's way which I have not recieve.

I will contact the better business bureau or get a small claim lawyer.

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6:06 am EST
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All That Cellular rip off

On october 10th, 2008 I ordered a used cellphone (palm treo 650) from this store, along with a 24-month warranty... For a total of $159.85 including shipping. When the item arrived, everything looked fine (the phone was slightly damaged, but that is to be expected) but soon found out that the power terminal didn't work. I purchased new chargers (both a standard wall plug and a usb charger) and neither worked, so clearly the seller had been aware of this and simply swapped in a different battery to send it out.

Initially I tried to exchange the item, but when after 2 weeks of not hearing anything from the company I decided to cancel, only to find out that 'there are no refunds on warranties' and that they were making a 'special case' for me. How do you not refund faulty merchandise?!?!

So after numerous emails, I finally received a $101.96 refund (purchase price minus shipping + 20% restocking fee + warranty cost) which leaves me a total of over $60 out of pocket (including the $9 I spent returning their broken phone).

How can you charge someone restocking, shipping, and refuse to refund a warranty when the phone that you sold them never worked!

Be careful of this company, do not buy from them

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CeCe47
Westland, US
Apr 14, 2015 6:04 am EDT

I ordered an IPhone from this company. Received it at the end of Feb. 2015 and the phone has stopped working at the end of March 2015. I have emailed this company numerous times about the issue and have yet to receive a response back. I would never recommend this company to anyone. Shady if you ask me. I also find it ironic the the only positive feedback I see is from the same individual numerous times. An employee or owner of the company is what I suspect.

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Bill Hopkins
Valley, US
Mar 30, 2013 10:11 am EDT

I ordered a Droid X2 [protected] and received it [protected] without a battery. Received Battery a week later. Now one month later the GPS and WiFi are dead. Can not get a response from this company. This is not good service or good Cell Phone. I Would not recommend doing business with this company!

ordered

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whitr22123
Brooklyn, US
Jan 03, 2010 2:44 pm EST

i would recommend allthatcellular.net to anyone looking to purchase a cell phone, they provide great service and products.

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whitr22123
Brooklyn, US
Jan 03, 2010 2:41 pm EST

Allthatcellular.net provided me with what i needed, a great phone in new condition at a great price, way to go

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whitr22123
Brooklyn, US
Jan 03, 2010 2:40 pm EST

Allthatcellular.net is a wonderful company, my phonw was excellent, worked perfectly, and well priced, i recommend allthatcelluar.net to anyone who want to purchase a cell phone.

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Charles Hines
, US
Aug 04, 2009 9:34 am EDT

the phone i paid $158.00 for is not even in english

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Jackie
Kirksville, US
Feb 07, 2009 3:19 pm EST

I just purchased a Motorola V3m Razor cell phone for $74.95. It came with a battery and a wall charger. It arrived one day early, and was in perfect condition. It works beautifully and I am thrilled with the service and product from allthatcellular.com. A great service for an excellent price.

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1:34 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

All That Cellular - customer service

Ordered a cell phone, received it, called to activate it. Was told by verizon that it was a stolen phone and they would not activate it. Called allthatcellular and they said try again. Tried again. Same reply... Not activating a stolen phone. Allthatcellular said ok send it back and we will send another in it's place. But, they did not have the same one in...

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Phone number

+1 (800) 515-6280

Website

allthatcellular.net

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