All My Sons Moving & Storage
reviews and complaints

This company performed a move where they had to return and assemble the office desks on a second day. They sent back a different crew. The second crew could not find the screws and brackets for our very large desks. The desks were never assembled, but we were charged for the time the crew spent looking for the screws and brackets. Our staff also helped look. At this point, I consider the desks a total loss. The company stated they would reimburse me for the screws and brackets if I went out and found some. I wonder how long that would take? How long would I have to be on the phone trying to find these pieces? Who is going to come out and assemble them? The morale of the story? Don't use All my Sons.

We hired All my sons moving for July 20th and to have them store our stuff until July 28th. We worked with David Budler (sales) which was a huge mistake. He was not part of anything other than when I signed and as far as customer service went was awful. He even stopped taking my phone calls.

On the move out they damaged the walls of the home and stairs as they didn’t do anything to protect either one. The movers were very unfriendly, and one mover even talked about having to go to court (I won’t disclose for what for)

When we finally received our belongings, a different staff showed up (late) and as they unloaded our belongings, we realized that destroyed furniture. ripped couches and 2 love seats, broke our China cabinet, broke end tables, broke 2 TV stands, ruined my sleep number bed, scratched, and chipped our bedroom furniture. We filed a claim and were ignored for more than 2 weeks, (and currently at week 3 with NO resolve) When I finally was able to get someone on the phone the lack of empathy by AB Balderas (employees name) made the entire situation worse and felt I didn’t really matter. This was the absolute worst experience of my life.

Thank You All my sons for ruining what should have been a great experience moving into a brand new home for me and my family.

We used All My Son's Moving for our move on June 14th of 2023 and everything went well, except for the legs to our dining room table were missing. This is a 100 + year old family heirloom and cannot be simply replaced. Me and my wife both called multiple times and were treated rudely and put on hold for unacceptable amounts of time. We stayed on the line as long as we could despite their unbelievably annoying hold music! We did not want to have to call back and start all over again. We were promised multiple times that they would deliver the table legs when they had a move in our area. It's been 45 days since that promise and nothing. If it were not for this, I would have been reasonably happy with our move and not complaining.

I was extremely disappointed in the 3 guys they sent to do my move. I do not think it was worth the 3700 I had to pay. They were taking their slow time playing on their phone walking slow talking and playing around. The move was supposed to be done in one day and it took two days. I had to sleep on my floor because I didn’t have beds. I have never been so frustrated in my life. My mom, aunt and myself could have moved faster than them and got [censored] done a lot quicker. I have had other moving companies and they have done a great job compared to all my sons. They also left boxes in my garage that belonged inside. They also had to restock the truck because they did a horrible job the first time and couldn’t fit what was in my storage. Once they restocked the truck they could fit it. Overall I will never use them again.

All My Sons Moving & Storage moved us in early July and in the course of the move, they broke a wooden file cabinet and the mover said: "What do you expect from particle board!" After the move was completed, I discovered that they stole my hand truck and a four-wheeled furniture dolly. These were clearly marked with my information and did not match any of their equipment so they can't say that it was a mistake. Also, while moving our refrigerator out of our old house, they gouged the wood in the door frame.

I've sent multiple emails to the company and directly to the Moving Consultant and have not received even so much as an acknowledgment. They continue to ignore my requests so I am notifying everyone that they should stay away from this mover and go with a more reputable mover!

I scheduled a with All My Sons (AMS) moving on 6.9.23 for the moving date of 6.21.23. It was for a Uhaul Box (similar to PODS) packing as we are moving from NE to GA. I placed a $100 deposit and received a confirmation email.

On 6.16.23 I received a call from AMS confirming the move along with the suggestion to increase the manpower from 3 men to 4. I agreed.

On 6.21.23 (the move date) I spoke with AMS at 2:20pm to confirm approximate move time as we were their 2nd move of the day. I was told that the estimated completion time for the first move was 2.45pm and that the crew would call me to confirm their start time. That was the last I heard from them. I was frantic as the Uhaul team was scheduled to pick up the boxes on 6.22.23. I made multiple calls, on hold for a 1/2 hr with no answer, I tried texting, emailing, no luck and no show.

On 6.22.23 I called into AMS. I was told,"there are no notes on the account, so I can't tell you why they didn't show up, and all the trucks are out for the day." When I asked to speak to the manager I was told he was on vacation, but they would have him call me back tomorrow.

On 6.23.23 I called back to AMS and spoke to Gerrod. He seemed very unconcerned and stated that the email I received was not a contract. One of the men had gotten sick in the truck, but he didn't know why they didn't call me. I stated that I didn't need the truck as they were loading Uhaul boxes and that this impacts peoples lives. He stated he would refund my $100. But that was about it.

Things happen. The lack of customer service, communication, or care for the impact the lack has on people's lives is unconscionable. AMS motto of treating customers as "a circle of friends" is a joke.

On June 14th I was quoted a price of $179.00 to have one sofa delivered from Temple Hills, MD to Owings Mills, MD on June 23rd I spoke with Juliette. I put down a deposit of $100. She never mentioned anything about someone calling to give me another quote. I received a call today from the Operations Manager and he quoted me a price of $880.00 3x the amount I was quoted. This is poor customer service when your representatives are quoting incorrect amounts. I called the customer service line and was disconnected 4 times and spoke to about 5 representatives with absolutely no resolutions. This coach was for my daughters baby shower I'm giving on June 24th. This is absolutely ridiculous at the last minute I'm trying to find another source to have the couch delivered. And my deposit will be back in my acct 3-5 days. I googled moving companies and I chose this one because of the name. THIS decor is for my daughters baby shower. I ordered the decor based on the quote I was originally giving.

MY ORIGINAL ACCT NUMBER WAS [protected]

Adjustment of invoice from 4 hours to 3 hours of time that was actually worked. Removal of $140.00 charges for blankets and wrap that was not disclosed and removal of $189.00 =extra hour for travel for a 7 mile move. My name is Warren A Belezaire customer ID #983614. Move was made on April 14, 2023. Sofa was damaged on the stairwell where it was caught while bringing it in. Door Jam was damaged while bringing dresser into bedroom

I received no response before regarding the damage. I gave up for quite a while. I would still like some one to evaluate the dammages. One mover tried to carry my china cabinet by himself but dropped it just on the patio of this appartment. I don't know how the lamp shade was ruined, or how they ripped my couch. When we unpacked the tv we found that one leg of the stand was completely broken off. I was very lucky that my stepson had a leg and was able to repair that damage. Also I discovered the next day that a hugw amount had been left behind at the house. I completely filled my vehicle.