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I received a letter from someone named Dejan Dumik regarding a letter of complaint I sent not too long ago. After a trip to Paris for business on Air France it was discovered that my luggage was not on the flight with me. Once I had reached my hotel I was told that the luggage would be delivered...

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DO NOT LET YOUR CHILDREN TRAVEL WITH AIR FRANCE!!!

My 16-year old daughter was forced to wait for 10 hours at the airport for a connecting flight, after she had missed hers because the Air France flight was late. Showing total disregard for EU-regulations (An airline is under...

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I complained to Air France in July 2006 regarding inadequate compensation being given due to flight cancellation. Thereafter, I followed up with them multiple times, only to receive a letter stating since they arranged an alternate flight (never mind it was six hours later!) no compensation...

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My wife and I traveled on Air France flight 033 on Wednesday, April 9, 2008, from Houston, TX, to Paris, France. In all of my years of flying (40+), this was the rudeness, inconsiderate flight crew I have ever encountered. My wife is a diabetic, and special meals were requested prior to the...

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Air France's employee rudeness is institutionalized. I had purchased confirmed reservations on a trip with multiple legs. Air France suddenly moved one of those legs forward by 1 day, without adjusting the other legs, so I would have shown up at the connecting airport one day late.

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To begin, flight AF2652 on November 2403, 2008 @ 07:35 from Paris to Kiev was delayed. Flight was late for an hour (1) for leaving, so I missed my appointment due to the flight delay.
Flight duration: 3 h
Meal: None
Drink: Water
Although staff was very professional and...

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I'll just post the complaint I sent to Air France, their treatment of pets is deplorable
To whom it may concern

Dear Madam/Sir,

On 5th August, we (my husband, 2 kittens and I) were travelling with your company from Sofia to Paris and from Paris to...

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I would like to make you aware of my experience on your Air France Airlines. My party of 10 people (4 business class seats and 6 economy seats) had a terrible trip departing, connecting and returning on your airline. The personal were rude, unhelpful and spiteful.

To begin, Flight...

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The head office showrooms for Air France in Rabat, Morocco, refuse to sell tickets to English speaking people. I was informed, in French, that if I can not speak French or Arabic then they will not sell tickets to me. So I did go to Lufthansa (and they NOT demand that I speak german) and they...

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Air France is the worst airline I have ever encountered, in addition to their shady sales practice, their have the worst customer service. Check out other complaints here before you even hear mine

http://www.consumeraffairs.com/travel/air_france.html

My horror story...