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During my recent trip to INdia, I had bought a musical instrument veena and transported as a baggage in Air France. It did not make it to the airport and they had a list which said so. Now they are saying I made a claim after four days thanks to their wrong information about the airport timings...

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To Whom It May Concern,

I would like to make you aware of my experience on your Air France Airlines. My party of 10 people (4 business class seats and 6 economy seats) had a terrible trip departing, connecting and returning on your airline. The personal were rude, unhelpful and...

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My wife and I traveled on Air France flight 033 on Wednesday, April 9, 2008, from Houston, TX, to Paris, France. In all of my years of flying (40+), this was the rudeness, inconsiderate flight crew I have ever encountered. My wife is a diabetic, and special meals were requested prior to the...

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I'll just post the complaint I sent to Air France, their treatment of pets is deplorable
To whom it may concern

Dear Madam/Sir,

On 5th August, we (my husband, 2 kittens and I) were travelling with your company from Sofia to Paris and from Paris to...

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I would like to make you aware of my experience on your Air France Airlines. My party of 10 people (4 business class seats and 6 economy seats) had a terrible trip departing, connecting and returning on your airline. The personal were rude, unhelpful and spiteful.

To begin, Flight...

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Important info for fellow AirFrance abusees: the SECRET NUMBER for the AF refund department is 800-872-3224. Fax is 954-835-1307. This information is not published on their website for obvious reasons.

I am a business-class traveller to Paris with regularity. Don't usually...

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Without going into excessive detail, as it's not really necessary, I found myself about to pass out from a severe diabetic crisis at a customer service desk in CDG in Paris. I asked for urgent medical aid, and was refused by the attendant. As I was about to pass out, the rage of the...

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I received a letter from someone named Dejan Dumik regarding a letter of complaint I sent not too long ago. After a trip to Paris for business on Air France it was discovered that my luggage was not on the flight with me. Once I had reached my hotel I was told that the luggage would be delivered...

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DO NOT LET YOUR CHILDREN TRAVEL WITH AIR FRANCE!!!

My 16-year old daughter was forced to wait for 10 hours at the airport for a connecting flight, after she had missed hers because the Air France flight was late. Showing total disregard for EU-regulations (An airline is under...

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I complained to Air France in July 2006 regarding inadequate compensation being given due to flight cancellation. Thereafter, I followed up with them multiple times, only to receive a letter stating since they arranged an alternate flight (never mind it was six hours later!) no compensation...