Complaint Rating:

To begin, flight AF2652 on November 2403, 2008 @ 07:35 from Paris to Kiev was delayed. Flight was late for an hour (1) for leaving, so I missed my appointment due to the flight delay.
Flight duration: 3 h
Meal: None
Drink: Water
Although staff was very professional and...

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I'll just post the complaint I sent to Air France, their treatment of pets is deplorable
To whom it may concern

Dear Madam/Sir,

On 5th August, we (my husband, 2 kittens and I) were travelling with your company from Sofia to Paris and from Paris to...

Complaint Rating:

I would like to make you aware of my experience on your Air France Airlines. My party of 10 people (4 business class seats and 6 economy seats) had a terrible trip departing, connecting and returning on your airline. The personal were rude, unhelpful and spiteful.

To begin, Flight...

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To Whom It May Concern,

I would like to make you aware of my experience on your Air France Airlines. My party of 10 people (4 business class seats and 6 economy seats) had a terrible trip departing, connecting and returning on your airline. The personal were rude, unhelpful and...

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The head office showrooms for Air France in Rabat, Morocco, refuse to sell tickets to English speaking people. I was informed, in French, that if I can not speak French or Arabic then they will not sell tickets to me. So I did go to Lufthansa (and they NOT demand that I speak german) and they...

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Air France is the worst airline I have ever encountered, in addition to their shady sales practice, their have the worst customer service. Check out other complaints here before you even hear mine

http://www.consumeraffairs.com/travel/air_france.html

My horror story...

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After flying from punta cana in dominican republic, my wife and i had to stop off for connection to dublin. We bought duty free drinks on punta cana and i kept the receipt to show. When we got to the security gate the xray showed the bottles and i was called aside. The lady said that i cant...

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I have traveled on Air France yesterday June 20th from Helsinki-Paris-Bangalore. Upon arrival at Bangalore I did not receive my baggage. I filed the complaint, but was NOT given the complaint number and was told that Air France would get back to me by afternoon of 21st June with the numbers...

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Important info for fellow AirFrance abusees: the SECRET NUMBER for the AF refund department is 800-872-3224. Fax is 954-835-1307. This information is not published on their website for obvious reasons.

I am a business-class traveller to Paris with regularity. Don't usually...

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My wife and I traveled on Air France flight 033 on Wednesday, April 9, 2008, from Houston, TX, to Paris, France. In all of my years of flying (40+), this was the rudeness, inconsiderate flight crew I have ever encountered. My wife is a diabetic, and special meals were requested prior to the...