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I received a letter from someone named Dejan Dumik regarding a letter of complaint I sent not too long ago. After a trip to Paris for business on Air France it was discovered that my luggage was not on the flight with me. Once I had reached my hotel I was told that the luggage would be delivered...

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DO NOT LET YOUR CHILDREN TRAVEL WITH AIR FRANCE!!!

My 16-year old daughter was forced to wait for 10 hours at the airport for a connecting flight, after she had missed hers because the Air France flight was late. Showing total disregard for EU-regulations (An airline is under...

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I complained to Air France in July 2006 regarding inadequate compensation being given due to flight cancellation. Thereafter, I followed up with them multiple times, only to receive a letter stating since they arranged an alternate flight (never mind it was six hours later!) no compensation...

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The head office showrooms for Air France in Rabat, Morocco, refuse to sell tickets to English speaking people. I was informed, in French, that if I can not speak French or Arabic then they will not sell tickets to me. So I did go to Lufthansa (and they NOT demand that I speak german) and they...

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My wife and I traveled on Air France flight 033 on Wednesday, April 9, 2008, from Houston, TX, to Paris, France. In all of my years of flying (40+), this was the rudeness, inconsiderate flight crew I have ever encountered. My wife is a diabetic, and special meals were requested prior to the...

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Air France's employee rudeness is institutionalized. I had purchased confirmed reservations on a trip with multiple legs. Air France suddenly moved one of those legs forward by 1 day, without adjusting the other legs, so I would have shown up at the connecting airport one day late.

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Air France is the worst airline I have ever encountered, in addition to their shady sales practice, their have the worst customer service. Check out other complaints here before you even hear mine

http://www.consumeraffairs.com/travel/air_france.html

My horror story...

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After flying from punta cana in dominican republic, my wife and i had to stop off for connection to dublin. We bought duty free drinks on punta cana and i kept the receipt to show. When we got to the security gate the xray showed the bottles and i was called aside. The lady said that i cant...

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I have traveled on Air France yesterday June 20th from Helsinki-Paris-Bangalore. Upon arrival at Bangalore I did not receive my baggage. I filed the complaint, but was NOT given the complaint number and was told that Air France would get back to me by afternoon of 21st June with the numbers...

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Important info for fellow AirFrance abusees: the SECRET NUMBER for the AF refund department is 800-872-3224. Fax is 954-835-1307. This information is not published on their website for obvious reasons.

I am a business-class traveller to Paris with regularity. Don't usually...