Complaint Rating:

On Sep13, 2008, I booked two round-trip Air Canada filght tickets which are Vancouver--Toronto Oct 10--Oct18, 2008 . On Sept. 18, 2008, Air Canada announced that in response to decreasing fuel prices the airline is incorporating fuel surcharges into its advertised base fares on North American...

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I have a credit for a flight from July 21, 2005 when I had to cancel a return only flight from Halifax to Victoria because of car trouble on a cross country trip and could not meet the time to fly home to BC.
I had cancellation Insurance at the time and did think to call them to report...

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i wish to submit a claim under EC.Regulations 261/2004 (as required by Article 14.2)for cancelled flight AC898 on 10/07/2008. Edmonton to Heathrow 4227 miles, due to mechanical failure which does not fit in to catagory "exeptional circumstances" it is in fact poor maintance or a coincidence...

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You have taken my air miles away.
I had 24033 air miles and they are now gone.
Your customer service rep advised an email was sent Apr 8-08 advising me.
You have my email address, my phone number and address on my profile (still there today).
Why did you...

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Flight AC222 , June 5.. scheduled to depart at 6:15 pm... checked in... looked at ticket.. departure changed to 8:05 pm. Reason as per AC clerk... and announcement... Mechanical issues. Waiting for plane from SanFransico to arrive and then depart with this plane. Waited till 8:00 pm... announcement...

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December 1 2008 - Fuel prices at a multiyear low. However, Air Canada still have a $320.00 fuel surcharge to London England!!!...

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I travel frequently with Air Canada. At least two or three times a month earlier this year I was traveling on a puddle jumper and as always, bring my briefcase with me on board the cabin. This particular day, the steward told me that I had to check my bag as it would not fit in the overhead...

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Below is the letter that we sent to Air Canada...they have not replied and I don't think they will...by the way, we've called but they wouldn't put us through to anyone of importance to discuss the issue:

2 tickets for London are $2401.76 from April 12-May 6. We...

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Like many others I had over 100, 000 points stolen from me by Air Canada due to inactivity on my account. Thank goodness I had redemmed about 250, 000 points about a year before that or I would call it grand larceny.

As you can imagine with 350, 000 I did a bit of travelling over...

Complaint Rating:

Hi all,

I recently lost 40, 000 aeroplan miles due to account inactivity, reading previous posts there has been talk of a class action lawsuit against air canada.

does anybody know if this is going ahead, if so I would like to get on board to reclaim my stolen...