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I have tried unsuccessfully for the last 4 months to have ADT correct my bill. I was billed twice for the installation. ADT collections calls me almost every day. Each time, I tell them the exact same story. I have faxed a copy of the installation agreement and the contract that states what...

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I canceled my contract with ADT in the reqiured 3 business day stated on the contract it also stated they would pick-up the equipement in 10 days after the cancelation date, which never happen, three weeks after the cancelation date a lawyer calls me and tell me am beingn sued for the equipement....

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We recently had ADT installed. We have not used our alarm, have never put in armed mode and have not even picked out a security code for alarm box panel. Today at approx. 8:30 AM two fire trucks, an ambulance and the police arrived outside our house. Just as the fireman were about to crash through...

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I have been happy with ADT until now, We got new French doors installed, the installer told me he pushed the wire back up in the baseboard, and all that adt would have to do in splice into the wire. Well when adt I called ATD I was told they would be out between 12 and 5pm, at 430 the installer...

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Approx. 5 years agi I bought the home we are living in now. I have a wireless system in my home.
The key pad previouly to this one was about 25 years old. I have been after ADT to get a new key pad. And on Monday 11/10/08 ADT installed a new one I paid $167.00. I have been going back...

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For all the good opinions, just wait till you want to cancel…

I signed up for ADT when I moved into my new house 4 yrs ago. I already had the security systems installed and I called them asked for monitoring service.

The sales rep came in and signed me for...

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ADT Home Security Alarm Systems - www.adt.com

In the spring of 2007 (March) my wife and I were out of the country. Our key holders had a call on the garage. They checked out the garage in the morning and found nothing. They reset the alarm in the garage like they set the alarm...

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If you are considering an ADT system be warned: A service call runs $111 for the first 30 minutes plus $28 for each additional 15 mins. This is outrageous. I have been a customer for over 10 years but will not be one any longer....

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The business repair service is the worst... Took 5 times to repair something simple and then charged me $665. Three days later it broke again......

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This company is staffed with scoundrels. They are bottom line oriented only. They care nothing about clients, employee’s careers, workmanship, professionalism, customer service, integrity, or anything else that doesn't put a dollar in their pockets. I worked in this industry for over...