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AAA Complaints

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AAA - California

Posted: 2008-01-31 by P Wong [send email]
Bad experience!
Complaint Rating:  0 % with 0 votes
I was told many times by AAA that I have to have both the comprehensive and collison coverages on my car. I just want collision and NOT comprehensive. There is even an separate entry on the policy to enter the different premium. Comprehensive is when the car is NOT moving. Collision is...
Comments United States Auto Insurance & Loan

AAA

Posted: 2007-08-05 by Joy [send email]
Horrible customer service!
Complaint Rating:  0 % with 0 votes
I went to purchase a new car today. I had received a quote from AAA on Friday - everything was set. All I had to do was go pick up my new car, call in the credit card number and get a policy number so the dealer could finalize everything.

The AAA agent I dealt with was not there,...
Comments United States Auto Insurance & Loan

AAA

Posted: 2007-08-01 by Andrew C Spyhalski [send email]
Poor service!
Complaint Rating:  0 % with 0 votes
Would like to get resolution from AAA Insurance company. Have been trying to get our vehicle repaired since 11/06. And since AAA has had a hard time locating our account. We our even getting notices from the DMD stating we have no insurance and AAA. However, they main office has told us they...
Comments United States Auto Insurance & Loan

AAA

Posted: 2007-05-24 by Mary Soto [send email]
Poor customer service
Complaint Rating:  100 % with 2 votes
I was robbed on April 19th. My car was taken from my garage and things of value from in the garage. I contacted AAA within a hour of finding out I was robbed. And was told to talk to two different representatives one for House Ins. & one for the car.

First, I was very impressed...
Comments United States Auto Insurance & Loan

AAA

Posted: 2007-07-31 by Andrew C Spyhalski [send email]
repair/missing payment/Why does it show we have no insurance/billing
Complaint Rating:  100 % with 2 votes
Would like to get resolution from AAA Insurance company. Have been trying to get our vechicle repaired since 11/06. And since AAA has had a hard time locating our account. We our even getting notices from the DMD stating we have no insurance and AAA. However, they main office has told us they...
Comments United States Auto Insurance & Loan
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