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5/3 Bank Complaints

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5/3 Bank - Ohio, Cincinnati

Posted: 2008-05-29 by Pj  [send email]
Raping Customers of Money
Complaint Rating:  100 % with 11 votes
5/3 Bank sucks! They are constantly raping people's bank accounts. If the money is deposited and they decide you have overdrawn--even though it is there, they will take your money. They just do not care about the customer. Run from this company. I will be your worst customer service night...
Comments United States Banks

5/3 Bank - Ohio, Troy

Posted: 2008-10-10 by Earl S. Manley  [send email]
OVERDRAFTS with positive balance
Complaint Rating:  86 % with 7 votes
On 10/03/08 I depostied a Government check for $ 336.00 into my checking acct. that had a balance of $ 429.74 for what I thought was a balance of $ 765.74 . I then went to the grocery and other shopping . On the same day two (2) checks came in . The total value of ALL spending AND checks came...
Comments United States Banks

5/3 Bank - Michigan, Holland

Posted: 2009-04-03 by   jeniferm001
Fee's
Complaint Rating:  100 % with 6 votes
The fee's at 5/3 bank are ASTRONOMICAL. To me it is absolutely ridiculous that they can debit an account immediately, but not honor deposits. This is ONLY a way for the bank to make money. It dishearten's me that a bank in this country can actually run this way. They also deduct everything...
Comments United States Banks

5/3 Bank - Illinois, Chicago

Posted: 2008-09-20 by KJ  [send email]
Horrible Service
Complaint Rating:  100 % with 4 votes
I have had a horrible experience with Fifth Third and would only recommend them as a last option. My experience began with them 3 years ago. A year into our relationship their business advisors informed me of business option they could offer me to help facilitate my international business. Six...
Comments United States Banks

5/3 Bank - North Carolina

Posted: 2009-02-08 by   Paula
Overdraft fees
Complaint Rating:  100 % with 3 votes
My husband and I have had an account with First Charter for 7 years. This past year, 5/3 bank took over and we have had nothing but problems. It is true that they will hold transactions for days and hold deposits so that charges will go in before direct deposits. My husband and I both have direct...
Comments United States Banks

5/3 Bank - Indiana, Fort Wayne

Posted: 2009-12-20 by   mr. v
complaint gets personal
Complaint Rating:  75 % with 4 votes
i've had an account with 5/3 bank for about 3 years now... and would definately NOT recommend this bank to anyone, ever.
i recently reviewed my account, suspicious of all of the fees they had charged me and found that they had been rearranging all of my transactions - to rack up...
Comments United States Banks

5/3 Bank - Florida

Posted: 2009-01-06 by   Never use 5/3
Poor customer service
Complaint Rating:  83 % with 6 votes
I will never use 5/3 again. I got two credit cards in Feb of 07 at no interest for a year in order to pay for a home addition. The total was 35, 000. Our intention was to use the credit cards to pay the contractor, then have a year to get a home equity loan and pay off the cards so we wouldn't...
Comments United States Credit Cards

5/3 Bank - Michigan, Grand Rapids

Posted: 2008-06-30 by Greg  [send email]
$500.00 taken from 5/3 bank
Complaint Rating:  67 % with 3 votes
I did not have the funds to cover the amount so a few payments where made from 5/3 rd bank. The next day 5/3 rd Bank took the funds back and charged us $33.00 each. Then I was charged a returned check fee ($39) x 3 from the other guys. Then I had a bunch of small other fees and it was just overwhelming...
Comments United States Unauthorized Charges

5/3 Bank - Ohio, Cincinnati

Posted: 2010-08-06 by   TOMP1
CAR LOAN FEES
Complaint Rating:  0 % with 0 votes
I TOOK OUT A CAR LOAN 2 YEARS AGO KNOWING I WOULD PAY IT OFF EARLY SO WHEN I DID I WAS CHARGED $150 PREPAYMENT PENALTY - I NEVER SIGN FOR LOANS IF THERE IS A PREPAYMENT PENALTY AND THE DEALER SAID THERE WAS NOT A PREPAYMENT PENALTY I CALLED THE BANK AND WAS REFUSED TO BE ABLE TO TALK TO ANYONE...
Comments United States Banks

5/3 Bank

Posted: 2010-04-30 by   LST0115
Poor Customer Service
Complaint Rating:  0 % with 0 votes
5/3 compromised my debt card so we were told a new card would be shipping out. My husband and I did not receive our cards. They could not take my husband word that I did not receive mine, so I had to call in. They confirmed my address and said they would active my current card until I received...
Comments United States Banks

5/3 Bank - Ohio

Posted: 2009-07-20 by   what have we become
this bank is a joke
Complaint Rating:  50 % with 2 votes
This bank is a joke! Corporate office has some of the worst customer service I've ever come across. They treat you as if you're callinG about THEIR money, not yours. I've had 5 day holds on my checks turn to 9 days with no explanation or warning! I have overdraft, but twice now,...
Comments United States Banks

5/3 Bank

Posted: 2008-05-09 by Brian  [send email]
Installment auto loan
Complaint Rating:  100 % with 4 votes
I bought a vehicle in October of 2007 which is financed by 5/3 bank. My first payment was on time however the teller did not realize that the bank does not accept credit card cheques. I called the bank because I didn't receive a receipt and was told that I can make my payment with the next...
Comments United States Banks

5/3 Bank - Michigan

Posted: 2010-08-13 by   Despise them!
Home Loan
Complaint Rating:  100 % with 1 votes
I am a first time home buyer. Since I "did" all my banking at 5/3 I thought why not get a home loan through them..what a nitemare! Promised me the world and couldn't deliver. The agent that was helping me was completely incompitent. Never got back to me when he said he would....
Comments United States Loans

5/3 Bank - Ohio

Posted: 2010-03-25 by   bit$hslap
Fees/Poor Customer Service/
Complaint Rating:  100 % with 1 votes
5/3 bank changed the way their debit cards are categorized and after their change to separate the debit card from the over-draft card they began to zing me with overdraft fees totaling almost $900 in a one week period. They then sent me a letter notifying me of the change after the fees had...
Comments United States Banks

5/3 Bank

Posted: 2010-01-28 by   jvandermolen
Unorganized, POOR customer service
Complaint Rating:  0 % with 0 votes
All I can say is WOW. Every time I have to deal with this bank I want to pull my hair out. I will not go into detail because I'd have to write a book! They DO NOT CARE about their customers. If I said that they were unorganized, I'd be giving them a compliment. I've had so many...
Comments United States Banks

5/3 Bank - Michigan

Posted: 2010-01-28 by   jdm11971
Removing cash deposit from account
Complaint Rating:  0 % with 0 votes
My parents, both seniors and on a fixed income bank at 5/3 Bank. My sister who lives in Ohio went into 5/3 Bank and made a $300 cash deposit into my parents checking account yesterday. My mom checked her account via phone and the deposit was there yesterday afternoon. This morning my mom checked...
Comments United States Banks

5/3 Bank - North Carolina, Harrisburg

Posted: 2009-07-16 by   Bob Rahilly
unexplained debit
Complaint Rating:  100 % with 1 votes
Please avoid 5/3 Bank. They bought out the First Charter locations in NC. Since the buyout, the service of what was once a good friendly caring back has turned very sour. Fee, fees, fees for everything. But the best is what they did to me. They allowed 15k to be taken out of my business account...
Comments United States Banks

5/3 Bank - Michigan, Niles

Posted: 2009-06-12 by   Beverly Thompson
Hold on account
Complaint Rating:  100 % with 2 votes
We have been customers from 5/3 Bank for over 20 twenty years. I deposited a check in my checking account which was drawn off a line of credit from another institution. The check was deposited on the 15th of May and was credited to my Huntington account on the same day. The branch called to...
Comments United States Banks
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