Complaint Rating:

I have been with 1and1.com for a couple of years. I have purchased many domain names. They recently contacted me to advise their rates have gone up.

I told them I will be transferring to GoDaddy any domains I want to keep and letting any I no longer want, expire.

I...

Complaint Rating:

1&1's billing policy is to hold credit card information on file. When payment is not made (for example, if the credit card on file expires), 1&1 will not stop service like most service companies but will continue service and contract a collection agency for collections. Customers...

Complaint Rating:

When our account expired they continue to charge. Then they charged a late fee and a collection fee when I informed them numerous times that I did want the accounts. I had them for a client for the previous year and they no longer wanted the account. THey only let you reserve account for a year...

Complaint Rating:

December of 2006 I created my first domain/Email address with 1and1 for myself and was advised by a 1and1 rep that I would have to create a first account/domain before I could create a second for my wife and would pay same price for the second domain/Email. I created the first domain/Email with...