Complaint Rating:

I recently placed at least 2 orders with 123inkjets. One was placed July 7, and I cannot even find the other confirmation. I may have placed even more orders. My memory is awful and I took it for granted that my order would be filled as always. I have purchased ink cartridges from this company...

Complaint Rating:

I contacted them regarding cartridges my printer did not recognize - they sent me a prepaid label to return them for refund, I returned them with a delivery confirmation for my refund. I tried to log in to see the status of it and was unable to, so I phoned, they said something about the cartridges...

Complaint Rating:

Just FYI - I phoned about the cartridges, one fellow (Matt) says they'll refund since we've been a good customer. Hang up and 10 minutes later another fellow calls and says we can't do that. I ask to have our cartridges returned then, he says ok.

That was 2.5 months...

Complaint Rating:

This company does not answer its phone, does not respond to complaint emails and does not hohor its' "money back guarantee." It does not hohor its' 100% satisfaction guarantee. When I called its "customer service" number 888-465-7765 I was put on hohd for over 8...

Complaint Rating:

I ordered 3 ink cartridges on jan. 15 2007 to be delivered in2-3 business days. On the 19th I called to track shipment because I didn't receive them. I was told to wait 1-2 more days then call back. I asked for a credit so I could just pick them up ( I live 10 minutes away from their store/...