Complaint Rating:

My NEW??? Denon AVR4310CI Receiver blew out in less than 10 hours of play. Denon doesn't give warrenty to products purchased from MIke My Digital Universe. MDU gives you 15 days to return which doesn't work if you are waiting for your Home Theater to be completed. I needed to replace...

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There is an old saying I like. It goes "little boys try, big boys do." I felt like I was dealing with the little boys. I went to buy a Onkyo reciever at MDU. The price was great, and when I called they were very nice. Put it on my Gold card, and two days later it was at my door. So...

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Buyer Beware! I placed an order with this outfit yesterday. No indication of whether the item was truly in stock was given. No indication of when it would ship. From their website: "All of our shipping is done via United Parcel Service (UPS)" ......

Complaint Rating:

My NEW Denon AVR2310CI.Receiver blew out in less than 10 hours of play. Denon doesn't give warrenty to products purchased from My Digital Universe. mydigitaluniverse, gives you 15 days to return which doesn't work if you are waiting for your Home Theater to be completed. I needed to...

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I ordered a Sunbrite SB-4610HD. My digital universe had the best price and said it was in stock. The same day I received a confirmation. 10 days later I still had not taken delivery. I called and was told the unit was now out of stock and should arrive to them in 2 days and ship to me in 7-10...

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Full review
Horrible experience. Please what ever you do, do NOT ORDER from this company. We tried to order a Sony 42" Plasma TV. We were hung up by a indian person at least 3 times by a rude customer sevice rep with a heavy foreign indian accent. We later went with our gut and...

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Ordered from DigitalCraze on July. 2 then called back 20 minutes later to cancel the order. The customer service rep said that is fine and my credit card wouldn't be charged. 4 days later the package shows up at my door and I refuse the package. I call digitalcraze and they say it was a...

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I swear, My Digital Universe is just some guy selling stuff out of his apartment or garage. I ordered a PIONEER PRO-141FD
and immediately got an e-mailfrom mike confirming the order. So far so good, but it all went straight down the hill from there.

The days went by, my...

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We picked mydigital universe for our new Sony TV, because it had a 5-star rating... I am taking the time to write this review to let others know that THEY DO NOT DESERVE IT! They have failed to folow-through with this customer as of today... 20 days after the order was placed... This company...

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I called this merchant and they confirmed that the product I was looking for was in stock and I would receive it in 4 days. They said specifically "you will receive it Thurs." Further, they said I would receive a tracking number the following day. I placed the order online within minutes...