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Last year I cancelled the football channel (something to do with full access or something or another I was talked into). They gave me a tiny credit (not the amount I was promised on the telephone). It was eventually cancelled. I requested that they NEVER PUT ME BACK ON A CHANNEL UNLESS I REQUEST...

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I was given a Spavia giftcard (value $45) by a friend of mine in celebration of the birth of my child and for a little post-baby indulgence.

Excitedly, I called to make an appointment and spoke to the front desk lady (Lily). I requested an appointment for both me and my friend,...

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MY lastest bill, acct. 39203269, has a 20% increase in fees for the same service. I tried to call for an explanation, only to be told by the automated service, it would cost me another $5.00 just to talk with a person at customer service. What kind of business is this? Some one please call me,...

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I have been dealing with a problem with DirecTV for 1 1/2 years now. Most recently I filed a complaint through the Better Business Bureau and basically DirecTV has ignored their requests for resolution too. I am so frustrated with this company and I want everyone to know to avoid this company...

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We have been customers of Direct TV for 9 years. All though they state there records show we have only been with them for 3 months. Today October 22nd, when I went to get Milk for my 2 kids my card was declined. I went home and noticed that direct TV had taken all of my funds out of my bank;...

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In August 2008, my directv service was disconnected for non payment. I only owed the one month, which I do not dispute. Two weeks later, I received an email stating that they had discontinued my service. On 09/29/2008, I attempted to pay my electricity bill with my credit card. To my surprise,...

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I just got off the phone with the service department and could not get my issue resolved. I came in from a business trip on Sunday and found that service had been disrupted. I called customer service earlier today and together we discovered a charge on the 8/19/08 bill in the amount of $79.95...

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This experience has been going on from August till September and i'm not sure that it is done. First thing read the entire contract, small print and ALL. I say this because when you cancel even after your contract is done, you will have authorized them to charge the final bill to any credit...

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On or about July 29, 2008, I was contacted by sales rep for DirecTV notifying my that my present equipment was out of date and soon be unusable. I agreed to their suggested upgrade of HD receivers. Their first technical rep, a contract firm from San Antonio- Mastec, arrived Aug 6, for which...

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The unauthorized placing of a service referred to as NFL Sunday Ticket charges by DirecTV on my bill reflects deceptive business practices. When we initially signed up with DirecTV in January of 2008, we were offered the NFL Sunday Ticket option as a free service, which I declined, however they...