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Complaints in El Segundo, California

DirecTV

Posted: 2008-07-25 by Elaine Hale [send email]
poor customer service
Complaint Rating:  0 % with 0 votes
July 25, 2008

Letter send to Directv


To Whom It May Concern:

DIRECTV issues since beginning of mid May 2008.

I spoke to DIRECTV because my HD 20 box located in my family room starting locking up; the only way to start it was...
Comments United States Satellite & Cable TV

Mr. Chase Carey

Posted: 2008-07-25 by Olivia [send email]
Worst experience with customer service
Complaint Rating:  0 % with 0 votes
I know you are probably a billionaire and could care less about how your company treats me, but Im going to hazard a guess and say I am not the only one who is dissatisfied. When this is all over, if I have to go to the corporate office myself and demand my bills, I will do it. Then I will switch...
Comments United States Products & Services

Direct TV

Posted: 2008-07-14 by Jack [send email]
A company that tricks their customers into their services
Complaint Rating:  100 % with 3 votes
My Wife and I signed up for direct TV online at their website. We purchased the receivers and paid $319.00 for them, as far as we knew, we owned them, as there was nothing on the site that said otherwise. We received our first bill on 6/9/08 and there were charges for "leased" equipment....
Comments United States TV, Music & Video

The DirecTV Group, Inc

Posted: 2008-07-04 by Sam Smith [send email]
Terrible experience
Complaint Rating:  0 % with 0 votes
My sister who is almost 70 decided to let Directv install satellite TV in her home. She then had to move and gave me the equipment to return. I tried to get them so send me the return box, but was told that it was THEIR POLICY that it must be sent to the original address, The new renters finally...
Comments United States Satellite & Cable TV

DirectTV

Posted: 2008-05-16 by Mike [send email]
Early cancellation fees!
Complaint Rating:  100 % with 1 votes
They stole almost $500 from me. Here is all of Direct TVs corporate headquarters contact information from the Forbes website...

DIRECTV Group, Inc. The
2230 East Imperial Highway
El Segundo, CA 90245
Phone: (310) 964-5000
Fax: (310) 535-5225
Web...
Comments United States Satellite & Cable TV

Direct TV

Posted: 2008-04-28 by Moore [send email]
Fraud charges!
Complaint Rating:  0 % with 0 votes
I purchased my Direct TV equipment through Circuit City while buying a TV. When the installer came out he asked what I paid for the equipment at Circuit City. He said he had a better deal and instructed me to call the company and cancel the original order and re-order through his company, Direct...
Comments United States Satellite & Cable TV

DirecTV

Posted: 2008-04-27 by Jim Fogerty [send email]
Deceptive Practices and Poor Service
Complaint Rating:  100 % with 1 votes
I have been a premium customer of DirecTV for over 4 years. In that time, I have never been late on a bill. Last October I began using their HD equipment. Immediately I started having reception problems that prevented me from watching most programs; problems such as loss of sound, frozen pictures,...
Comments United States Satellite & Cable TV

DirecTV

Posted: 2008-04-24 by Gilljermo [send email]
Terrible company!
Complaint Rating:  0 % with 0 votes
I have been a premium customer of Direct TV for over 4 years. In that time, I have never been late on a bill. Last October I began using their high definition equipment. I began having reception problems that prevented me from watching most satellite programs. Their local maintenance team, Aerosat,...
Comments United States Satellite & Cable TV

eCost.com

Posted: 2008-03-03 by Erskine Underwood [send email]
Failure to honor service contract!
Complaint Rating:  0 % with 0 votes
I purchased a refurbished RCA DRC8310 DVD recorder/VHS recorder combo from Ecost.com on 11/29/2006 and the optional two year service agreement (provided by Service Net).

When the unit malfunctioned in December 2007, I phoned Service Net to arrange for service under the agreement...
Comments United States E-Shopping

DirecTV

Posted: 2008-03-03 by Henman [send email]
Damaged our roof during removal
Complaint Rating:  0 % with 0 votes
We were loyal customers for DirectTV (Account Number: 29840090) for 2 years since 2005, and here is what we got from them after we decided to cancel the service.

September 26, 05 we subscribed for Directv services with a commitment of (no cancellation) for 1-year ($5 discount...
Comments United States Satellite & Cable TV

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