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Telecommunications Complaints | Page 12

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Vodacom / Struggling with the cancellation of my Contract.

Lu
Lusha on Aug 2, 2016
I am extremely upset and disappointed at the incompetence service that I have been receiving from Vodacom. I called vodacom in April to cancel my contract as I was relocating to the UK. I had called numerous times, just to be put on hold for hours and then they cut me off, and when I...

Cell C / How do you get these networks to take you seriously?

Jd
JdnCnf on Aug 2, 2016
No Response - Not surprised So to date I have not heard anything back from Cell C, my device was blacklisted by vodacom clearly in error. I advised Cell C that I will not provide any personal details to Vodacom for them to reverse their error. I have never been a client of vodacom. Cell C ha...

PLDT Home / Haven't received my refund yet after two months of waiting.

Da
Dadawn on Aug 1, 2016
So I submitted my PLDT Home application around May 23, 2016. A week later, I got a text telling me that my application is approved and that I should pay the installation fee of Php 1, 100 immediately. So I went and paid the fee in May 31. That Saturday, contractors came over to our...

Zain Telecommunications / Fake Calls from Saudi Arabia

Aj
Aj1122 on Jul 30, 2016
Hi I am from Pakistan. Me and my mother are getting threatening calls from Saudi Arabian mobile number (00966594160694). I believe that the person is Pakistani because he was able to speak Urdu and Punjabi. Upon tracing online I got his name as well (Qudos Mirza). I don't know his exact...

Vetkoek Chef Sasolburg / Extremely rude arrogant intimidating unprofessional service

Ve
Vetkoekchef on Jul 30, 2016
To whom it may concern. I have a business in Sasolburg. Vetkoek Chef 016 973 3867. We have had numerous problems with our Telkom Line: The line sound very much like a cellphone call where it would fade away. Scratching noise. And customers have reported to us that they sometimes when calling...

Telkom / LTE wireless

Pr
Pretty Madwe on Jul 27, 2016
Early in April, I experienced wifi connectivity problems for about 3 weeks, I then noted that I was able to connect to the internet using my vodacom data from my handset, yet unable to do so using the Telkom wifi. I reported the fault to Telkom and was told that someone will call me back to...

Telkom / Fraud?

Pr
prismtooling on Jul 27, 2016
In May I had issues with my adsl line which to present has not been resolved. Twice my 4mb line has been crossed with a 2mb line which are Telkom Adsl clients. When I log a fault (which has been done 6 times, I get a sms saying "tested and found to be free of defects"! Yes, my line i...

DirecTV / Scam and ripoff

Ro
roye456 on Jul 26, 2016
I was with Dish TV, and my phone rang sometime in February 2013 and the man on the other end said he was from Direct TV and that he could save me a lot of money by me switching over to Direct TV, he told me that Direct TV would pick up my last bill with Dish and that my package would only...

WOW! / Deducted 2 payments from account

Ca
Carolyn Thrower on Jul 26, 2016
July 18, went online to make payment. I did not receive a confirmation number. I tried again. I received a confirmation number the second time. July 19, I noticed WOW had taken out both amounts. One for $154.62 and $150.00. I called, talked with Debbie, Wow representative. I explained my...

Telus / Delivery of tv gift that was promised

Da
Dal B on Jul 26, 2016
(#1) After placing an order before MAY 4th, I started new TV and Internet service with Telus on JUNE 5th based on their promos of 50" TV and various other bonuses. Today, been threatened that because of some inquiry about poor internet speeds never above 25 mbps when i pay for 50 - and...

SingTel / Customer Service/ simply add additional feature without informing the owner

Ac
A Chan on Jul 25, 2016
Incident 1: 24 July 2016, call Singtel customer service regarding the early termination charges and the extra auto roam service charges which i did not subscribe. They are only reply is to told us to wait and want me to pay the bill first. Incident 2: 25 July 2016, call Singtel customer...

Telkom / Fail to assist me after they suspend my mobile line

Th
ThembiJ on Jul 23, 2016
on the 5th July I made an EFT and cleared it immediately for my mobile line the 6th July I called the call center I was told to send my bank statement and proof of payment to confirm the payment of which I did that, to my surprise on the 13th July I got an sms saying my line will be...

Telkom / cancellation of service subsequent handover

Hc
HC3HC3 on Jul 22, 2016
Cancellation accoun​t​ : 115702400001 Handover reference: mdbcs 0278000533411547 I am really really tired of the unprofessional attitude and services of telkom - the more i try to get this account cancelled the more cost i incur and now i have even been handed over. The fact of the matter...

Verizon Communications / iphone

Mo
momupset on Jul 21, 2016
I never been so disrespected by a business before, this company is full of unprofessional help that will not assist in any way. I was lied to, transferred numerous of time only to never get my situation resolved. I've been with Verizon for 12 plus years but as of today I will never recommend them nor continue my services.

Telkom / No action on a reported fault # 876295.

Ma
Marie-Louise Dreyer on Jul 21, 2016
On Saturday, 9 July 2016, I reported a fault to Telkom's Customer Service Department. My fixed line just died with no voice or Internet access. On the 13th, the matter was escalated with reference# 876295. To date, the problem has not been resolved, and the only excuse Telkom offers is that...

Airtel India / It's been 2 month Number is not active from Airtel

Ri
rishu manhotra on Jul 18, 2016
This is to inform you that I have been using Airtel connection Since 2012 NCR/Delhi number 9958276959.In 2014 I have moved to Himach Pradesh as my native is At Pathankot.in between I went to delhi and my SIM got lost.I have reported to police station got FIR and went to AIrtel center, At...

TDS Telecom / Payment

Td
TDS Blows on Jul 13, 2016
There is simply no company worse than TDS Telecom when it comes to being able to manage your account online. Every single person I've ever dealt with has provided careless customer service. Every time I've tried to pay my bill online there is a new level of security to get through just so...

Avaya Inc. / Avaya Messaging Service, Product Support Non Existent

Gj
gjud on Jul 13, 2016
Upon calling Avaya Support i was transferred no less than 4 times each time the department said they we not responsible for the product. I called the support line had a rep calling all these people for 2 hours and still could not find the responsible group. The Lack of training on Avaya'...

Telkom / Telkom mobile lte

Wa
Wanda Horsfield on Jul 13, 2016
I run a small business from home and depend on fast reliable internet service. I have a business contract with telkom as well. During the beginning of june, I filled in the online form on the internet for telkom to come out to my business to demonstrate the lte service. No one called me...

Vonage / Business

Tk
t.k.d. on Jul 12, 2016
I was contacted to join vonage again in March. We had previously used their service but had canceled. WE do not use a land line often enough to warrant the cost. The sales person offered a discount and a $50.00 gift card that would be sent to me after 3 months of payment had been made. I...
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