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Telecommunications Complaints | Page 12

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Vodacom / Faulty iPhone 6s delivered after upgrade - Service request S3-GS58L

Si
Sibongile Magcai on Apr 22, 2016
I upgrade on the 18th of April 2016 (online) and received my new phone on the 19th and since then the phone has had a problem downloading apps. I called the customers service who tried to troubleshoot and were unsuccessful and I eventually went to a vodashop in Sandton City and was sent...

Call Select / Long Distance

Ka
Katarina Ustajevic on Apr 21, 2016
Call Select charges Canadian customers in US currency for long distance calls - eve calls made in Canada! Nowhere on the bill is this indicated except a vague "Call Charge includes US currency exchange." The exchange rate today for US$ is 1.27 but Call Select uses 1.48 On the bill they show...

Comwave / Long distance call

Mj
MJjk on Apr 19, 2016
I am using their service for almost 10 years. recently i realize being over charged by them. the total minuts i talk doesnt adds up to what i got charged. then i checked my last 6 months bills and i have discrepancy on all of them. i contact them and the representative told me they charge the...

Globe Telecom / Broadband Plan Php 1,299.00 with free landline

Jt
Jtucio on Apr 19, 2016
I have problems with the land line, we were not using that landline for almost 3 months, no outgoing calls, but bill for that landline was Php2000+, we were using the broadband/internet only, we got installation promo of internet modem/ routers together with free landline, the installer...

Telkom SA / LTE Smart Broadband uncapped

Mr
Mr Gatvol on Apr 18, 2016
I placed an order on the 7th of April 2016 via the internet on the above mentioned product. A lady phoned me regarding the contract verbally, and confirmed that the order is placed and that I should receive my parcel by the 15th of April 2016. It is now the 18th of April 2016, and yet... Still no...

Vodacom / Unethical behaviour

Es
Ester Brink on Apr 14, 2016
On the 17th of March I've added a new contract to my account. I am paying via EFT and my account status is immaculate for years now. Without any notice, the additional charges were loaded to my account for the same month. At no point was I notified of the value of the amount or the date...

Etihad Atheeb Telecom Company-Go Telecom / Bad Customer Feedback-Low Level.

Im
imranniaz on Apr 13, 2016
I subscribed into Go Telecom fiber optics internet service for 20mb speed and gave all the information about my residence place and their plat id which they mentioned into their website. They sent me a message to pay SR. 899.00 for 6 months service which I did and after the payment their...

Reliance Communications Limited / About sim card activation

Vi
Vipin Kr on Apr 9, 2016
Dear sir/mam i have to inform you that i have been port my bsnl no.(9457156362) in reliance gsm. I got a new reliance gsm sim in dated 29.03.2016 and i had provided my all required documents and fee but the sim card has not activated. I have called to reliance care executive many times but...

Infinix Kenya Customer Care Service / Poor software Update and phone often deletes My contacts

Nu
Nucman Shariph on Apr 6, 2016
Hi Infix Mobile... I bought infix hot Note from your local agents in Nairobi. The phone typical deletes my Phone/SIM contacts everyday. I had to buy another phone-Samsung to be specific. I have severally visited Carl care Center in Kenya without any help. The phone is presentable but have...

Time Warner Cable / Billing

Mj
mjcxj7a on Apr 5, 2016
I have been a long time TWC customer and am sick of the billing games. I keep noticing that my bill will creep up over the months for no other good reason but for the company to hope I don't notice so they can rake in the $$. Customers beware they are unscrupulous.

Telkom / Service cancellation of Telkom line

Sp
speedup on Apr 4, 2016
Consumer Request for Contract and Service Cancellation land line Account 310950250001 Request for cancellation was send end of December 2015 on the Consumer Request for Contract and Service Cancellation form. This was send to Telkom Service cancellation with my ID as I am the...

ATT Uverse / No way to resolve service problem

Rs
RSMatulich on Apr 1, 2016
I am and have been an AT &T Uverse customer for several years. I decided to cancel my TV service with them but keep my internet and phone service to save some money. I called on 3/16/2016 and spoke with a rep who started out telling me she could not cancel my TV service but I insisted I...

Vodacom / Cell phone upgrade

El
elizabeth davids on Apr 1, 2016
Good day I hope that this email finds you well. Firstly I would like to express my disgust in Vodacom"s poor service. I have been a loyal client of Vodacom for the past 24 months and had alays been understanding even when services were not quite delivering as they promise, as my loyalty...

Vodacom / Unhappy with upgrade

Oc
Ockie Oosthuyzen on Apr 1, 2016
Yesterday I file a complaint at hellopeter.com. I am a Vodacom customer for 17 years with 6 running contracts and never miss a payment. So I went to Makro to upgrade and change a flexi 150 to a flexi 200 because they have a deal with a gift card. Then the salesman told me it is only on a...

Tata Docomo / DATA pack irregularities

Pi
piyush sahal on Mar 30, 2016
Hi Team, I had around 800 MB of 3G data and a balance of 250 bucks in my number 7204544172. After that I recharged my number with RS. 15 and added 75 MB 2 G data. in 2 days the 75 MB got consumed and post that all my balance was cleared up saying i had activated 2 G hence my 3G data pack...

Vodacom / Vodacom ignore emails

Al
AlainShm on Mar 29, 2016
Hi My VVM (Visual Voicemail) has been deleted for the third time now and Vodacom cannot give me any reasons. In 2013 they admitted by email that this was as a result of a "...date networking issue..." but now they are refusing to reply. I had to remind them of this fact now and since then...

Globe Telecom / Security issues with globe

Sh
Sheila Cruz on Mar 27, 2016
I was about to recontract with globe today but didnt push thru as i was advissd i had 3 account with outstanding balance still. I had never applied for any additional lines with them so i was really surpirsed upon hearing this. We had security issues before that i let pass like when ny...

Airtel / Airtel / Prepaid : Airtel deactivated my prepaid number without notification

Su
Suman Ammineni on Mar 23, 2016
Hi, I am using my AIRTEL post paid :9949855775 number since 2007 and later I converted in to prepaid. 8 months back I traveled to USA and the number is active even here. But since few weeks I am not getting any msgs, so I e-mail to AIRTEL customer care they said that, my number i...

Frontier / Customer service

Dt
Dtuma on Mar 21, 2016
File a Complaint On-Line Consumer Complaint Receipt Thank you. A consumer specialist will review your complaint and contact you if further information is necessary. Though the Public Service Commission cannot resolve every complaint to the customer's satisfaction, it does act promptly on...

Vodacom / Contract

Em
Emile Dellieu on Mar 17, 2016
I have about 10 existing contracts with VODACOM and I attempted to get a new contract with a new deal, I have never missed a payment in about 10 years and my monthly spend exceeds R4500 per month. I tried to add a contract of R599-00. Because I work in South America I tried to use the...
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