Complaint Rating:

American Van Lines is an awful company to have move your furniture. They way they are structured, they hire an independent or third party mover and pay them. They have storage sites and when it is convenient for them to ship in a certain direction, they do so.

After giving us...

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Well this is the last resort for me, i ordered stuff from a company and they sent the stuff in 3 batches thru fedex i got the first and third BUT the second thru the tracking on fedex was surposelydelivered at my door, well i did not recieve it, it was a friday and i was home all day... Well...

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All My Sons moved us from Flordia to Dallas, TX and the expereince was terrifying. Not only did they destroy priceless family heirlooms, but the also charged us multiple times for the same service and although we have long since paid in full (all of the erronious and non-contractual fees) they...

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I called the UPS Store at 211 E Lombard St in Baltimore last week to ask 1) whether there were any fees associated with receiving a package there and 2) whether I would receive a phone call when the package arrived.

To the first question I was told, yes, there's a receiving...

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We have a UPS store in our neighborhood. As no one is home all day, we thought it would be convenient place to have UPS packages delivered and on occasion USPS ones as well. About a month ago we a USPS package showed up there from overseas. We had about given up hope of ever seeing as it had...

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UPS ***!! I will never use them or deal with anyone who does use them. I watched this driver pass my address, slow down and then ***. Tracking showed that my address did not exist (it has since 1950!). I called his supervisor and they told me my pkg would probably be deliver the next day. I...

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I had a package that was too large for local UPS so she gave me a phone number to called for pick up by UPS. Driver couldn't get down my road because the rig was 2 big, so I drove it to his truck. (All of this is pouring rain). He loaded and I asked how much it was going to be. He said...

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I have sent several packages via FedEx and have had 50% of them mishandled. The first was a package that apparently was dropped or smashed, breaking a bottle that was inside. The package was then opened, the bottle then taken out, it was resealed and shipped without warning or acknowledgement....

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The company inflicted damage at the point of pick-up during the move. Many (most) of the items moved were damaged during their transport (ripped leather on a couch, smashed supports on a coffee table, torn material on a chair, damage to a desk support, etc.). After several months of asking for...

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We scheduled to do a local move with Mega moving on 22nd of Nov'08. We have made the order a month before our move with their customer representative Yuvonne. From talking to her everything sounded very nice. She said that they give the best service, and we were all confident with them....

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For having 40 years of experience, All My Sons should be ashamed and embarrassed of themselves! This company did the worst job possible! For starters, when they gave me an estimate, they did not inform me of half of the charges that they later charged me. They ended up charging almost double...

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We used this courier and they twice smashed up items in transit, which is bad enough but to top that off they make it so hard to get money back for damaged they have caused. They state when you phone them that they only compensate by weight so in there eyes bricks are worth more than diamonds!...

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UPS should be awarded noble price in cheating the customer. Please see the email exchange from UPS. No action on the SOB driver. He may be their star driver.
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Complaint Rating:

So, on the day of June 1st, 2009 I was driving home from grocery shopping, and a fed. ex. driver hit me, he was speeding, and damaged the drivers side fender and door. I filed a claim with them, and Michelle Burrows of "Broadspire" is handling my claim, and it is now over a month later,...

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I used his company to ship 2 new sofas to from UK to France. They promised a good service using established movers. A week later my sofas arrived in France totally trashed. The fabric and filling on the arms is completely ripped off, the backs are covered in oil and the fabric has got numerous...

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Hi,
I engaged Fast India Relocation to move my goods from Bangalore to Pune. It has been more than a week from my scheduled date and my goods have still not arrived in Pune. The owner keeps procrastinating, and avoids the calls, and the driver also does not answer the phone. There is...

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We are moving from Sioux Falls, SD to Roseburg, OR. I did some searching for moving companies and several called me including 2 local movers. 1 local mover did a walk through of the house and I did a telephone walk-thru with United Van Lines. The companies were 18# apart. American Van Lines...

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I contacted FreightCenter about a shipment of a valuable, delicate dining room table. It required "white glove" service. I was assured by the "broker" that for my >$600 that the table would have the legs removed, wrapped and placed on a pallet ON SITE. The day the table...

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I went in person to Extra Space Storage here in Vancouver. The manager didn't even acknowledge me when I entered their office and to make matters worse, then didn't honor the price they quoted us over the phone. The gate was open and unsecure, the place looked like a dump, (even in...

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During the past ten weeks Oriana House has received ten magazines(the magazines were ordered in February, 2009-two subscriptions). I was my understanding that Jet was a weekly publication. If this is no longer true, please inform me of the changes that will occur in our two subscriptions....