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I'm at my wits end with my diamond engagement ring from Zales. My fiance bought me a 2,100 dollars engagement ring from them in December 2005. Then in February 2006 the main diamond fell out somewhere (I was in the shower and I caught a glimpse of my hand and there was a big empty setting)...

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I was a big fan of G shock and all of their products for many years now.
a few years ago I bought a Mudman "Gaussman AW-570" Analog with the Titanium back plate. i bought the watch at "The G Shock Store" in Manhattan, New York.
I only ever wore G shock watches,...

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We had purchased a few jewelery items from Bheema jewelers for a wedding, only to find out later that all the items were fraudulent. The gold bracelet was completely brittle and broke off, the ruby ear rings broke off and was not wearable at all. When approached, they agreed it was their mistake...

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After we go back on the ship, we noticed scratches on the back of the watch where the model and serial #s were etched in. It was curious that the only scratches (all close to gether) were in that spot. It would appear as if someone had deliberately tried to remove those numbers.
Our concern...

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I had been making payments on a ring and decided to pay it off ahead of time - I called and made the $2,061.13 payment on 9-15 I used my debit card. 2 Days later I noticed it had not been taking out of my bank acct. I called Friedman's back and was told my card was denied. I then called...

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I purchased an engagement ring from Gemoro and a loose diamond at Spence. Gemoro set my diamond and chipped it in the process - the value of the entire ring has decreased by approximately $12,000.00 as a result of the chip in the diamond caused by Gemoro during the setting process.

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I wired $2500 to purchase a wristwatch from WristWatchesDeluxe.com in Madrid. The money went to an account in Madrid. Wired to Guill Puyol. No watch came. no further communication....

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In June 2005, I ordered jewelry from Caleb's Lighthouse. I was told that my order qualified for the sale listed on their website.

I was charged the amount quoted to me over the phone.

When the items arrived I found that they had charged the original amount...

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Thank you for taking the time to read this. First, I would like to point out that Fred Meyer Jewelry is GREAT, their warranties are wonderful and aside from ONE manager, their customer service has always been excellent.

If you live in the Portland area and would like to receive...

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I ordered a watch for my wife as a Christmas present on the 22nd of November. Attempted multiple times to call the customer service number after 10 days, but it was always busy, day after day. Finally, they responded to an email, stating that the watch had been shipped. 2 Weeks later I went...

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My wife, Maria, bought two sets of earrings at Walmart in upper Hamilton, Ontario, in October 2006 just before she left on a two month trip overseas... Since the items were in a bubble-pak, she could not try them on at the store, but took them with her overseas... When she went to try them on,...

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Fossil Watch Company offers online gift certificates. They will tell you that the certificate will be sent to email within 24 hours. This is not true. I ordered $400 worth of certificates on Dec. 22nd and still have not received them! Calling Fossil Customer Service is like calling "Neverland"....

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A watch had its battery replaced. The back was broken. The jeweler, Frank Poissant owner of the Karat Patch refused to even discuss the damage to the watch. He was hostile, abusive, insulting and unprofessional.

***

I brought a 1 year old designer digital watch...

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I purchased a 2 carat diamond solitaire ring for $4,999.00. They charged my credit card but never delivered. When I finally got through to them on the phone all I could get is the run around by an off shore answering service that it would be delivered in 3-5 business days.

It's...

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I purchased a set of diamonds studs on 1/20/07 from DI's Cozumel, Mexico store at Avenida Rafael E. Melgar #131. The purchase price was $1,500.00 USD. When I got home I decided that I would like to upgrade the quality of my diamonds. The back of the original sales receipt clearly states...

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BUYER BEWARE! I have been trying to get a refund from this company since October. They do not answer their business phone or return my voice mail messages. They also have blocked my email address....

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Although ShopNBC may tout themselves as being such an "upscale" tv shopping service, their customer service has a lot to be desired. I have sat on hold for a total of over 6 hours to speak to a customer service rep - to o avail!!! When I called their sales line, they basically told...

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Ordered mid July 2006 two items of Jewelry. It never appeared so in October I called the shopping channel and cancelled the orders and asked for a refund on my Credit Card. I was assured I would get that in a few days. Cut a long story short... I have called, emailed, called, emailed for...

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I purchased jewelry at overstock.com using the 90 day same as cash option with billmelater.com. I paid $285 on the account, the amount of my purchase. They sent me a bill for $4.80. I called, they credited the account for $4.00, but left an 80 cent balance. Four months later it's $30...

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On December 21, 2006, I ordered some jewelry from AlleFineJewelry.com via Amazon. They said it needed to be appraised so it would not arrive in time for Christmas. On December 29, 2006, it still had not come. I canceled the order with Alle Fine Jewelry on December 29, 2006 because they emailed...