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Jewelry & Watches Complaints

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Fossil UK - Faulty rose gold necklace, no customer service at Manchester Arndale store

Posted: 2015-11-25 by    Reviewer73051
Complaint Rating:  0 % with 0 votes
My husband bought a matching rose gold necklace, bracelet and earrings for me as a gift. Not long after, the necklace started to 'tarnish' and looked terrible. I wasn't able to get to the store for some time but I eventually tried to return the necklace. They insisted that I must have a receipt...

Jcappoc.com - Mascarading as Pandora.net

Posted: 2015-11-25 by    Reviewer78008
Complaint Rating:  0 % with 0 votes
I believe I have just been scammed by this site representing themselves as Pandora. The site appeared as Pandora.net with early black friday offers it was only after placing an order and not receiving a confirmation mail from pandora did I have my suspicions. I received a confirmation mail today...

Prime Style - Diamond Bridal Set

Posted: 2015-11-24 by    TimWhite1061
Complaint Rating:  0 % with 0 votes
I purchased a diamond bridal set from this company on 11/13/2015 When I received my order the "diamond grading report" that I received from the company indicated that the diamonds were J in color (near colorless) and VS2 (very slightly included) in clarity. They also appraised the replacement...

Holsted Jewelers - Free rings and walmart gift card

Posted: 2015-11-24 by    Reviewer80624
Complaint Rating:  100 % with 5 votes
I called and the rude lazy customer service representative whom i spoke with just let me stay on the line for over 10 minutes. The rep said he will just activate the code and asked me to stay on the line. However, he was just there on the other line letting me wait for nothing.i can hear people...

Publishers Clearing House - Gold Mercury Pendant

Posted: 2015-11-23 by    Reviewer30575
Complaint Rating:  0 % with 0 votes
I received a package on 11/21/15 that held a Gold Mercury Pendant that I did not order. In addition to the item, I received a $31.95 bill. Since I did not order the item, it is now my responsibility to return the item. according to the return instructions, I am forced to send it "return receipt...

Afundeal.com - Watches never arrived, no answer, stole my money

Posted: 2015-11-23 by    Juanlu Bcn
Complaint Rating:  0 % with 0 votes
Two months ago i ordered two watches, two different orders on different days. They never arrived. Not answer the mails. They stole my money. Do not buy never...

Holsted Jewelers - Unauthorized credit charge

Posted: 2015-11-22 by    cathy hernandez
Complaint Rating:  0 % with 0 votes
yes i paid shipping on two free rings. i received them in the mail, then i realized that i was being charged 66.98 twice on my account. i called and they said it was for some ear rings that was coming in the mail. i was told when i received them to return them for a refund. i still have not...

Richard Engels Jewelers - The seller was too rude and mean

Posted: 2015-11-22 by    Reviewer11209
Complaint Rating:  0 % with 0 votes
I bought jewelry from Richard Engels Jewelers. But it broke only 4 days after I purchased it. I went to their store and faced terrible services and awful attitude. The owner didn’t want to waste his time and money for the repair, because he thought that I have done it on purpose. He used a...

Swarovski - Excessively rigid return policy

Posted: 2015-11-21 by    Ray Goldstein
Complaint Rating:  0 % with 0 votes
I purchased an igtem for $214. A week later i decided to return the item. No one explained the excessively rigid return policy. Unknowingly, i accidentally disposed of the box that the item came in. When i went to reurn the item i was told that because i did not have the box they would not give...

Caterina Jewelry - They didn’t pay for the website, which we created for them

Posted: 2015-11-21 by    Reviewer25495
Complaint Rating:  0 % with 0 votes
We got the phone call from Caterina Jewelry, and the owner of this company offered us the job. The owner wanted to create new website and they gave us details, what they wanted to change and provided all their idea. We agreed to work for them and started to build new website. When the website...

Jewelmint - Monies posted to account

Posted: 2015-11-20 by    Reviewer42947
Complaint Rating:  0 % with 0 votes
Last Christmas I purchased a bracelet from Jewelmint. After that they deducted $29.99 a month for 5 months ($149.95) which they said was how the program worked. I never found anything else that I liked and then noticed that my $149.95 credits were gone. They put them back in my Jewelmint account...

Esprit - Problem with my watch and need to resolve it as soon as possible

Posted: 2015-11-19 by    Omar El Haddad
Complaint Rating:  0 % with 0 votes
EspritDear Esprit watches customer service kindly I need your help because I bought Esprit watch from EGYPT from (I-WATCH) Mall of Arabia branch in (14-10-2014) From that time I have sent it customer service 3 times with the same problem which is (delaying in the time) 1. in the first time they said...

Saudi Post - Stolen 2 pieces of designer watches

Posted: 2015-11-18 by    Bayzura Bistamam
Complaint Rating:  0 % with 0 votes
Saudi PostI received my parcel today at 18/11/2015 with the tracking no EE038674364MY from Malaysia to Saudi Arabia. I supposed to received 2 designer handbags (Coach) & 1 piece designer watch from Michael Kors & 1 more piece from Coach but i only received 2 pieces of handbags & 2 empty paper bags of...

Tag Heuer - Watches

Posted: 2015-11-17 by    Reviewer95263
Complaint Rating:  0 % with 0 votes
Yes My husband and I both have Tag's. Never again would I waste money. Both watches cost over $3, 000. My husbands had to go back for a battery. Yes it was done quickly. BUT we had to return it as the watch had not been properly sealed and as we dive and it is a DIVE watch to 300m ( or so it...

Holsted Jewelers - Unauthorized charge

Posted: 2015-11-15 by    Reviewer28764
Complaint Rating:  0 % with 0 votes
I ordered two candles on 10/14/15. I received them and received a card stating I had two free rings to call and pay 3.99 only. I called and chose the two rings I wanted. At that time I was asked to stay in the program and receive jewelry and have my credit card charged until I either accepted...

Malabar Gold - Bangles

Posted: 2015-11-15 by    Reviewer97032
Complaint Rating:  0 % with 0 votes
I have given an order for bangles of 32 grams. I told them to modify some things . As told all the modifications are printed in the order form. The bangles I ordered were deliverd 10 days late . The real problem is there were no modifications done and bangles done at the 42 grams. Even though...

Diamond International - Crown of light earring

Posted: 2015-11-14 by    Reviewer74736
Complaint Rating:  0 % with 0 votes
We purchased a crown of light earrings as I have been wanting diamond earrings for a long time and since I like unique, a crown of light seem to fit and meet my desired diamond, I was sold a set of 1.6 carat diamonds for a steal of $1, 500, little did I know that the earring where just .5 carat...

Malabar Gold & Diamonds - Diamond ring

Posted: 2015-11-13 by    Reviewer77184
Complaint Rating:  0 % with 0 votes
I purchased a diamond ring on 23rd Nov 2015(Friday) and did not get the certification. They promised to send me within 2 days(Monday) but didn't contact me even. When I called after 3 weeks, they said they cud not find it and wanted the ring back And behaved very badly as well. Even dropped...

Swatch - Defect

Posted: 2015-11-13 by    Amgad elsayed
Complaint Rating:  0 % with 0 votes
Dear Swatch : it is the second watch i buy from swatch and the same defect that coast me the lost of my first watch it is the bracelet of the watch my new one did not complete one year and the bracelet is teared apart although it is metal and i use my watch carefully another thing the color...

Belk - Employees

Posted: 2015-11-12 by    Reviewer10801
Complaint Rating:  0 % with 0 votes
My friend and I both went to this Belk tonight to look at dresses and jewelry. I found a few pairs of earrings I wanted, and waited outside the fitting room for my friend to try on her dresses. While waiting, I decided not to get the earrings, and left them at the table by the fitting room....

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