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Checked into the Microtel Inn @ 1840 Corporate Blvd in Atlanta GA (Buckhead area) and encountered the following issues:
- dirty room (debri on bathroom floor)
- bath towels stained
- stained and unsightly hallway carpet
- TV remote didn't work
- noise from...

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My wife was in an automobile accident and in intensive care.

I called the University Park Hotel @ MIT hotel 9 days in advance to cancel the reservation. I was informed that the reservation could not be cancelled and that the credit card had already been billed.

Consumers...

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My name is Dianne Olley and my family had a really bad experience with onlinehotlels.com recently. I made reservations on onlinehotels.com on the Internet on March 22, 2006. My reservations were from July 7 through July 14th at the Radisson Hotels at Marco Island. I contacted customerservice@onlinehotels.com...

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I had made reservations online for June 28th, 2006.This was the first day of our vacation-we were on our way to a family reunion that had been 2 years in the making.We checked in and went to our room.It was approx. 8:30. We were not impressed with the room but the rate was good.They had a worn...

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Mr. Byerly & Ms. Rodgers (President and Vice President of Hot Springs AK Chamber of Commerce)

I'm sending you a copy of this to let you know that when this city was introduced to us last year it was presented with such charm and style. I have been looking forward to spending...

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Manager Kelly at the facility was rude, vulgar and verbally abusive to my wife. This women had her so scared that my wife lock herself in the room for the night and checked out first thing in the morning. I call this "Manager" to find out what the problem was and she went off on me...

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This place is about the WORST Place to stay, Stunk like dirty rotting cigarettes and when we could no longer stand the Filth and stink, we tried to check out. The front desk clerk charged our credit card for the next two days irregardless of the STINK AND FILTH, bad, bad, bad DO NOT STAY there!

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I was a customer at this hotel . Once I walked in this hotel the person at the font desk Timothy yelled out asking if I was a guest. I told him I was and would like to chkeck in . He told me he wanted all my guest to check in at the front not sure why but he did. I told him they havent arived...

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Cendant (Days Inn) offer a 'best price' guarantee - but it appears it is impossible to obtain. Cendant customer staff is rude and obnoxious. I don't know next steps to escalate this, at best it is deception. Try it - book a room online at www.daysinn.com (you can cancel later)...

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I booked a hotel room with Orbitz but later needed to cancel my reservation. I went to the front desk of the hotel (in Best Western Incheon, South Korea) and asked them if I could cancel my reservation with no charge. They said yes. So I assumed that I would not be charged for the room, since...

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In October 2006, I booked into City Hotel, Amsterdam (above the Old Bell Pub). I had stayed there 5 years ago, and found it basic, but clean. I booked over the internet which featured photos of large, clean rooms. Upon arrival we were taken to a room in another building. The stairs were steep...

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I booked a two (2) night stay at this hotel as a surprize for my husband who just returned from Malaysia.

Upon check in I was charged twice for over $800.00 + $50.00 for a parking fee. The next day I couldn't use my debit card, I was "over my limit". I called my...

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I stayed at the Days Inn Sacramento on 10/28/06. The people in the room next to me were loud all night long. I called the front desk to complain at 12:30 am, 2 am, and 3:45 am. I was told secrity was sent over to talk to them but the partying did not stop until 4:30 am. Needless to say I did...

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I have been a Diamond member with Hilton Honors for numerous years. I do have one of the few remaining mutual funds accounts that enable myself and my domestic partner to both to be on the same account. During the month of February we checked into the Hampton Inn Convention Center for one night.

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I don't know if you can help but I don't know where else to turn.

Basically I held my wedding reception at the Village Hotel in Walsall, West Midlands, having stayed and gone to functions there I was very happy with the hotel.

Unfortunatley my wedding...

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2001 - a group of us booked into Elysium and when we arrived there they placed us in a different hotel (one without a pool but they ley us cross the road and use their pool).

2005 – I went out to Mykonos again and the 2 friends I was meeting there were again moved out of...

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Out stay at the Hard Rock Hotel in Orlando was a huge disappointment. On our arrival on 7 October Saturday we were informed that the Hard Rock Hotel didn’t have any rooms available to honor our reservation. Our desk attendant was nice and wanted to be helpful but it was very difficult...

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I used my visa card to purchase a recent moose hunting trip at Fairmont's canadian location, Kenauk. I have been hunting Kenauk for 12yrs. I hunt with a group that includes my father, cousin and friends usually at least 8 people. The trip costs me $3000.00 for a 6 day hunt. I was paid in...

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I am writing this letter to let you know about a disappointing occurrence my husband and I had at the St Regis in Laguna Beach. We chose this hotel since we are recent residence owners at the St Regis in New York.

We booked a 5 night stay from July 21-26 and mostly, enjoyed our...

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We stayed at the Comfort Suites of Mackinac City MI. It was a very disappointing trip.When we first arrived the room we reserved was given away so they wanted to upgrade us for a "small fee" after I protested a lot we were given the bigger room for the price of the one we reserved.