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Red Roof Inn - Unsanitary and Unsafe

Posted: 2015-07-31 by    Amy_J
Complaint Rating:  0 % with 0 votes
I am beyond livid about my stay at Red Roof Inn San Antonio - Ft. Sam Houston

4403 IH 10 East, San Antonio, TX, 78219. The Red Roof Inn name should be ashamed to even associate with a franchise hotel building place like this! Hotels.com should be ashamed for allowing this site...

Hotel Galvez & SPA - We didn’t get procedures and drinks

Posted: 2015-07-31 by    wise_man
Complaint Rating:  0 % with 0 votes
I highly recommend all people to avoid all deals with the Hotel Galvez & SPA. We didn’t get all procedures in Spa, which the company promised to use and the time of the procedures was shortened. Also we wanted to order drinks to our room, but the rep refused to bring them and told to use...

www.choosearoom.com - There are hotels on the website, which don’t function

Posted: 2015-07-31 by    Mr_Dark
Complaint Rating:  0 % with 0 votes
Never book hotel rooms through the company www.choosearoom.com. We found the hotel, but it was out of business. But money somehow was taken from us. When we found out about this mistake, we immediately asked to return money back. The rep promised to provide refund, but he lied to our faces and...

Abiento Guesthouse - Bad bad behaviour

Posted: 2015-07-30 by    nikki d
Complaint Rating:  0 % with 0 votes
We were booked in at the guesthouse and we experienced some bad service but, the worst of all was that the manager got so personal when we just told him about the bad service that we experience. He then started calling us names and swearing at us over the phone, threating us that he will get...

Choctaw Lodge - No customer service

Posted: 2015-07-29 by    Debbie Langham
Complaint Rating:  0 % with 0 votes
ON JULY 23RD 2015 I had a horrible experience at the Lodge at Choctaw

I was kept awake by people running on the floor above me and very loud music, after a hour or so, I called the front dest, NO ONE ANSWERED, The music and loud thumping keep on, and I called the front desk several...

Magnuson Inn& Suites - Everything

Posted: 2015-07-27 by    mawmaw7
Complaint Rating:  0 % with 0 votes
We had a 3 night stay at this hotel, I must say this was the worst stay ever last year this was a nice place to stay that is why we stayed again this year but after this stay we will never come back to this hotel again,
I booked my rooms on line and when we arrived to the hotel at 2:30...

Booking.com - Booking.com confirmed reservation not being honoured

Posted: 2015-07-27 by    Binary Werkz
Complaint Rating:  0 % with 0 votes
Hi

On 29 Jun 2015, I made a hotel reservation on Booking.com for Hotel Schützen Lauterbrunnen, checking in on 1 Aug and check out 4 Aug. A confirmation was sent from Booking.com verifying my reservation. I then proceed to book my families flights and rent a vehicle around...

Self - Unprofessional and very dirty

Posted: 2015-07-25 by    Scorpionbite8
Complaint Rating:  0 % with 0 votes
Rates have severly increased, while style of living and overall operations have decreased. Very dirty, and nobody enforces the inhouse rules ie children running, playing loudly in the hallways, trash littered everywhere, maintenance very poor, not replacing appliances or furniture when definately...

www.starwoodhotels.com - Dirty and dusty rooms

Posted: 2015-07-25 by    ZakLaw
Complaint Rating:  0 % with 0 votes
We good hotel room through the company www.starwoodhotels.com. The hotel provides terrible, dirty and dusty rooms. They didn’t prepare these rooms for the customers. We arrived in the hotel and we shocked that the whole hotel and the rooms were in such terrible condition. We asked the...

www.comfortinndunnnc.com - Receptionist was rude and unpleasant

Posted: 2015-07-25 by    pesado
Complaint Rating:  0 % with 0 votes
I was so shocked after we stayed in the hotel, which we book on the website www.comfortinndunnnc.com. We went to the receptionist and wanted to ask about some services and he wasn’t in mood and therefore he spoke in high voice with us. As well as his speech wasn’t polite and it was...

www.jetsetter.com - 2 reservation number and no idea which one is correct

Posted: 2015-07-25 by    AgreSor
Complaint Rating:  0 % with 0 votes
I booked the hotel room through the website www.jetsetter.com. I received the confirmation email and the reservation number from this website and from the hotel as well. I didn’t know what to do with these two numbers, but I decided to contact the agents from the website and the hotel...

www.bushbuckltd.com - Company made big mistake and booked two rooms for us

Posted: 2015-07-25 by    Agnes_23
Complaint Rating:  0 % with 0 votes
We booked the tour through the company www.bushbuckltd.com. I gave all information about us and card info as well. I have no idea why, but they posted two rooms for us and different seats. When we found out about it, we contacted the rep and asked to change the seats and cancel one room. But...

www.geyservilleinn.com - I haven’t received news from the rep

Posted: 2015-07-25 by    Likeall
Complaint Rating:  0 % with 0 votes
People, be aware that the company www.geyservilleinn.com isn’t professional and they didn’t give any guarantees. They contacted me and told that my hotel room was booked as well as they promised to send instructions. I waited 2 weeks and nothing. I called and emailed them, but it...

www.geyservilleinn.com - Hotel didn’t look as the rep explained us

Posted: 2015-07-25 by    EMAMRN
Complaint Rating:  0 % with 0 votes
When we wanted to book the hotel, we contacted the rep from the company www.geyservilleinn.com. He was helpful and told a lot about the surroundings, pool and entertainment around the hotel. We believed the receptionist and he showed some pics. But we have paid the deposit and when we arrived...

Motel 6 - Hispanic Migrant Workers

Posted: 2015-07-19 by    lnl52
Complaint Rating:  0 % with 1 votes
Approximately 2 weeks ago a bus load of migrant Hispanic workers arrived at the Motel 6 in Marshalltown, Iowa. Every night around 10:30 pm to 11 pm. the Hispanics spend over one half hour filling 5 gallon buckets of ice from the ice machine to fill coolers they use in a common area on the Motel...

Agoda.com - Refund of money

Posted: 2015-07-19 by    sen29
Complaint Rating:  0 % with 0 votes
I made a complaint in June with regards to a booking I made via Agoda.com for a hotel in Mumbai called Sea Palace Hotel. It was about the fact that agoda site showed that i was booking a room at a discount of 30% at this hotel in Mumbai for 2 persons. When I went there they said my booking was...

Booking.com - Cancellation fee

Posted: 2015-07-19 by    Florencia74
Complaint Rating:  0 % with 0 votes
I've been a Booking.com customer for about 10 years and I've booked many hotels with them over that time and always trusted them; however, on Thursday 16/07, upon booking a hotel for my next holiday on, Barcelona later this year (October) I was disappointed by not just their website...

www.imperialniagara.com - Dusty room and unpleasant staff

Posted: 2015-07-17 by    malena22
Complaint Rating:  0 % with 0 votes
My family and I stayed in one hotel in Canada recently. We found the hotel through www.imperialniagara.com. We arrived in the hotel, but the staff was unprofessional, because they haven’t given us the trolley were we could put our luggage. As well as they didn’t show were the room...

www.intercontinental.com - We found terrible hotel through this website

Posted: 2015-07-17 by    durber
Complaint Rating:  0 % with 0 votes
We booked the hotel through the company www.intercontinental.com. We paid the deposit, but the rep booked wrong room for us. When we arrived, the room was dirty and there were no soap, no menu, no phone and no towels. We were shocked and tried to explain it to the receptionist, but he refused...

www.grandbella.com - The room had only two beds, but we needed three

Posted: 2015-07-16 by    myfriend
Complaint Rating:  0 % with 0 votes
I booked the hotel rooms for two families through www.grandbella.com. I provided my card number, and the hotel took this sum really fast from me. I received the booking number, but the main problem was that they provided one wrong room. There were only two beds, but we needed three. The receptionist...

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