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Agoda / Bad Experience : Poor Follow-up Skills inevitably cause tons of inconveniences

Ace Lim on 2016-05-29
This is not the first time that I have booked hotels through "Agoda". I have considered shifting my preferences elsewhere after this bad experience. As a service provider, you should know that "a small leak will sink a great ship". This bad experience happened to be on 29th May 2016...

The Village Hotel Club / Customer Service

Free Mindful Yoga on 2016-05-29
When making a polite observation to the desk staff regarding the cleanliness of the changing rooms they called for the deputy manager. He adopted a defensive and immature attitude recounting inadequacies in the staff rota and making no apology for the changing facilities. His tone...

Days Inn / room, and management of the inn

Stacy Michelle Colbert on 2016-05-28
May 27th at the days Inn at 17701 OFF OF I-30 in benton Ar 72015 phone number 5017763200 in room 161. let me start this off with when we arrived was around 230 am, we had to stand there beating on the door to wake up the gentleman that was sleeping on the sofa which took a few times. Then...

Booking.com / Hotel reservation

Jonjon23 on 2016-05-27
“Scammers- book direct with hotel” - I recently booked the herods hotel on tel aviv Israel through BOOKING.COM The day after making the booking I got an email from booking.com saying that an upgrade for my room was available for approx $US260. The upgrade was for a room with a balcony and a...

Naswiz Holidays / Fake Holiday Package sold by NASWIZ promoters Mr Kapoor (9810218142) , Mr Rohit (9873590345) and Mr Dushyant (9818811663)

siddharthaMukherjee07 on 2016-05-27
Naswiz holidays tour & travel ​Sub-Booking of Naswiz package no is (kk5792), (kk5793), (kk5795)​ Sir, I have purchased Naswiz Holidays packages from Mr Kapoor, (9810218142), Mr Rohit . (9873590345) and Mr Dushyant (9818811663) on the month of may 2015 still they did not give me any...

Sleep Inn & Suites / Hotel is not family oriented.

Tim-in-TN on 2016-05-24
I made an advance reservation for a room approximately 1 month in advance. Upon arriving we were given a room on the 3rd floor. check in time was 4:00PM we checked in before 4:30. At 8:00Pm the same evening my wife and stepdaughter came back from a short shopping trip and brought food...

Booking.com / Dangerous access road the apartment

Kleeberg on 2016-05-24
Booked apartment in Bruck am Ziller, Bruckberg 12, Zillertal, Austria. Paid in advance for 6 days 5 people. When arrived on the spot realized that access road to the apartment is extremely dangerous (last 3 km), especially in winter conditions. Info about this negative point was not given...

AccorHotels / Service and membership

Oregonrr on 2016-05-24
Accor lies, cheats, sells what it does not provide. Arabs, gym members, some internet users received free platinum membership. Arabs and Jews are both semites. Accor is not race, except some semites, RELIGIOUS HATRED. Arabs and Jews are both live in the mid East. Not providing to Jews wa...

Fairfield Inn and Suites / Accused of Smoking

yeahisaidit on 2016-05-19
I stayed at the Fairfield Inn & Suites in Lombard, IL I had a reservation on Valentines Day 2/13/2016 weekend. The customer service was great until I left the hotel for lunch came back and my room key was deactivated! I asked the rep at the front desk and he told me that the housekeeper...

InTown Suites / Horrible alert warning danger avoid!

Prince Frog on 2016-05-19
I had the very GRAVE experience at staying at Sun Suites Extended Stay Hotels 4409 Hearst Street Metairie, LA ...I have stayed at that hotel 6 times in the past but Intown Suites bought it recently and hired a new manager. The hotel was advertised as having free WIFI but it doesn't...

RIU Hotels & Resorts / Riu Tequila- Nightmare Holiday

Joao Artur Lelis on 2016-05-18
This is just a copy of the letter I sent to corporate Good afternoon, I am not only a Riu Class member, I am also a travel agent enrolled in the Riu Partner Club program being my code xxxx from the agency xxxxxxxxxxxx. I come hereby to make a formal complaint and alert about several situation...

Motel 6 / Bad and filthy service

leavetheliteon4u on 2016-05-17
Motel 6Motel Six South Santa Rosa, 3145 Cleveland, Santa Rosa, CA 95403, Tuesday evening, 3 May 2016 for one sleepless night. The room looked nice enough and the bed was ok. The bathroom hadn't been thoroughly cleaned in some time. The fiberglass shower pan had been painted over. The paint...

Econo Lodge / unprofessional

A. Smiley on 2016-05-14
I had a birthday party for my daughter and we stayed one night at Econolodge. I allowed her to invite some friends to come and hang out for a few hours and have been constantly harassed by the manager (I think his last name was Patel). Because there are more than four in my room...

Country Vacation , A Division of Country Club / Country Vacation Fraud - Cheating and False promises.

Si.prasad on 2016-05-12
I, Sivaprasad, would like to put a complaint against Country vacations International LLC, for giving me fake promises and not entertaining the request for my cancellation of membership. On 02 May 2016, my wife got a call from Country club (Aparna) saying that my wife has been nominated for 6...

La Quinta Inns & Suites / Fraudulent charges to personal credit card

CWDycus on 2016-05-11
Checked in 04/18/16 to 04/29/16 It was made very clear that my company credit card would be charged amount of stay and it was, TOTAL AMOUT!!! Then this hotel has the aldasaety to charge my personal credit card for another room on another floor. I want to strangle somebody!!! Spent the...

Marriott Vacation Club / Payment not received-unethical behavior

walk789 on 2016-05-11
MVC/Marriott Barony Beach Club We booked a trip to Marriott’s Barony Beach Club through a timeshare presentation package from Marriott Vacation Club. This was our first time going to this Marriott facility. We booked our trip April 2nd thru 5th, 2016. We arrived @ 3:41 pm and were told our...

Holiday Inn Express- Clemson Frontage Road / Resignation over unfair treatment

David Boler on 2016-05-06
I have been work for this property since 9/2005. I have never quit and have never been wrote up for anything. I recently resigned because the GM did not know how to talk to me as a senior staff member. I was already to start training at our other property that we owned on the next week...

Inn Hotel Hong Kong / Hotel

Babylyn Ngales on 2016-05-06
Inn Hotel Hong KongMy family and I stayed in Inn Hotel Hong Kong for 2 days. Our rooms were on the 6th floor; 0603, 0604 and 0605. The world's most notorious bed bugs reside on the 6th floor of Inn Hotel. We suffered multitudes of humongous lumps from bed bug bites. The hotel staff didn't bother to clean our...

Booking.com / Hotel reserv.

Eliza Jameson McMurray on 2016-05-06
Upon sharing my own singular experience enlisting the service of Booking.com, intended only for specific audience on Facebook, I was bombarded with similar stories. Recognizing, I am in NO WAY, a frequentor of social media, the response similar outrage was considerable even to warrant my...

Days Inn / Unsatisfactory room condition, misrepresenting services

michael Denette on 2016-05-05
On 4/21 we were scheduled to stay at your Northlake, Charlotte, North Carolina facility. After a long day / night of driving we unfortunately got in at 3:30 A.M. We were no able to stay Our room was not acceptable. Our stay was uncomfortable and short. Here is a list of issues that should...
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