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Hotels Complaints

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Reservationcounter.com - fraud in reservation

Posted: 2015-04-28 by    JimF-PA
Complaint Rating:  0 % with 0 votes
Googled to get the hotel phone number but reservationcoutner link was first and their website does not say it is a third party. I reserved a room and told it was a refundable reservation. The confirmation email said NON-refundable so I called back. Reservationcounter (RC) says the hotel has...
Complaint comments Comments Complaint country United States Complaint category Hotels

www.BidRoyalHelp.com - The phone is switched off and I didn’t get the confirmation email

Posted: 2015-04-28 by    guerysito
Complaint Rating:  0 % with 0 votes
I booked two hotel rooms through www.BidRoyalHelp.com. I communicated with the rep through messenger and he provided the confirmation info about my room. After that he told me that I would get the confirmation email, but nothing happened. Also he left the phone number to call in emergency. But...
Complaint comments Comments Complaint country United States Complaint category Hotels

Alimara Hotel - They took money for 2 nights, which I haven’t booked

Posted: 2015-04-27 by    jaram
Complaint Rating:  0 % with 0 votes
I booked the hotel room for 3 nights in Alimara Hotel. I have no idea how it has happened, but these jerks booked the room for 5 nights. I arrived to the hotel and explained that it was mistake, and the rep told me that they wouldn’t charge me for these two nights. I was shocked, when...
Complaint comments Comments Complaint country Spain Complaint category Hotels

Prime Star Hotels - job offer

Posted: 2015-04-26 by    stephaniecarol
Complaint Rating:  0 % with 0 votes
Dear sir,
I have been in contact with Prime Star hotel and thet have offered me the job now when everything is about to be done they are asking o only pay for Worker's Appval Certificate. Kindly advise if there is any payment method for this ducument as per work & pension office...
Complaint comments Comments Complaint country United Kingdom Complaint category Hotels

HotWire - Lies and stress

Posted: 2015-04-25 by    Disappointed-
Complaint Rating:  0 % with 0 votes
I booked a stay with Hotwire for 2 adults 2 kids. They claim that they guarantee that the room will sleep the number in your party. I arrive to the hotel, one king bed. I'm sorry but how do 2 adults, a teen and a toddler sleep in one bed? Answer...they don't. I called Hotwire. They...
Complaint comments Comments Complaint country United States Complaint category Hotels

Agoda - Charging too much

Posted: 2015-04-24 by    Hitesh Su
Complaint Rating:  0 % with 0 votes
they are charging 15usd for cancellation while the total bill is 15.74 there were no terms like this...
Complaint comments Comments Complaint country India Complaint category Hotels

Hotels.com - Lost reservation, poorly treated

Posted: 2015-04-24 by    Kapusta
Complaint Rating:  0 % with 0 votes
On March 28th, 2015, I booked the La Quinta Inn & Suites in Sarasota, Florida
through the website, Hotels.com I received Confirmation, and the dates booked were from April 14-20, 2015.

On April 9, I had to revise my itinerary, and did this through my reservation number...
Complaint comments Comments Complaint country United States Complaint category Hotels

worldmark, indio, ca - turning customers away

Posted: 2015-04-24 by    natalie1012
Complaint Rating:  0 % with 0 votes
This place is terrible. This place turns people out at 10 o clock at night. They do not care if you have another place to stay. Just because there was a reservation error on their part. The manager on site is named Kelly who did not work with us at all. My aunt who is two hours away had to get...
Complaint comments Comments Complaint country United States Complaint category Hotels

hotelless.com - Hotelless Express Deals are the best way to book hotels

Posted: 2015-04-22 by    Kim goh
Complaint Rating:  100 % with 1 votes
I highly recommend hotelless express deals. I have booked some great deals in the United States especially in New York City, Los Angeles and Las Vegas. Hotelless are really cheap with huge discounts I recommend them to save money on hotels. My only complaint is not being able to see which hotel...
Complaint comments Comments Complaint country United States Complaint category Hotels

late rooms.com - innacurate booking

Posted: 2015-04-21 by    9494 Arnold
Complaint Rating:  0 % with 0 votes
Had confirmed booking for a 4 night stay, booking made yesterday. Several associated bookings now been made. Recieved phone call from Hotel saying they couldn''t accomodate us on last day today, spent 10 minutes on phone to Late Rooms and been effectively fobbed off. hve now had to...
Complaint comments Comments Complaint country United Kingdom Complaint category Hotels

wesgate resorts - misled

Posted: 2015-04-20 by    elizaneth cook
Complaint Rating:  0 % with 0 votes
we were very misled never told we ha 10 days to change our mind and so much more...
Complaint comments Comments Complaint country United States Complaint category Hotels

Expedia Hong Kong - Fake best price guarantee campaign

Posted: 2015-04-15 by    J Yip
Complaint Rating:  0 % with 0 votes
I am very disappointed and upset about the service provided by your company
Expedia refused to support the best price guarantee to my application even when I have submitted all the documents on time and matched all the terms and conditions. I sent the application through their webpage...
Complaint comments Comments Complaint country Hong Kong Complaint category Hotels

Hamton Inn Downtown Louisville - Stole Wallet

Posted: 2015-04-14 by    curtisk70
Complaint Rating:  0 % with 0 votes
Checked out of the hotel. Within 20 minutes realized I had left my wallet on the nightstand which contained $290..00 in cash and all my credit cards. Front desk gave me a key to go back into the room. Got to the room and housekeeping had just stripped the room. No wallet found... Went back to...
Complaint comments Comments Complaint country United States, Kentucky, Louisville Complaint category Hotels

Harrah Casino, Atlantic City - Drug slipping in Drink

Posted: 2015-04-11 by    Harrahs Casino Drugged Drink
Complaint Rating:  0 % with 0 votes
Husban had a record of two drinks at the Pool After Dark Bar in Harrahs Casino and went from normal to hallucinating and hotel security is reviewing the tape for a person, either bartender or patron who drugged his drink. He made it to the room to start choking, saying he would die and the harrahs...
Complaint comments Comments Complaint country United States Complaint category Hotels

Agoda - Last minute cancelled booking

Posted: 2015-04-10 by    JUJU79
Complaint Rating:  0 % with 0 votes
AGODA may have the cheapest prices but surely has the cheapest service.

I have booked for my father and his friend 2 rooms using my credit card in DUBAI.

I received booking confirmation email first, then another email saying I have to verify my card and passport...
Complaint comments Comments Complaint country United Arab Emirates Complaint category Hotels

Agoda - Termination of booking without informing

Posted: 2015-04-09 by    d3r3k
Complaint Rating:  0 % with 0 votes
I want to lodge a complaint on Agoda with regards to the sudden termination of my booking with Seoje guesthouse.

It's unbelievable that Agoda made no attempts to send any email on the cancellation at all.

The situation was like this:

My colleague...
Complaint comments Comments Complaint country Singapore Complaint category Hotels

Agoda - Unauthorised Credit Deduction

Posted: 2015-04-09 by    fokupse
Complaint Rating:  0 % with 0 votes
When you book at Agoda, be very careful!!! Once I've made a reservation, the website gave me error and I went straight to hotel to book. Turns out Agoda already debited my credit card!! When trying to reach Agoda via email and their feedback board, and email again and again, my mail has...
Complaint comments Comments Complaint country United States Complaint category Hotels

Luxury Suites International - Scam Company Under Federal and State Investigation

Posted: 2015-04-07 by    robbailey80
Complaint Rating:  0 % with 0 votes
Luxury Suites InternationalLuxury Suites International is Under Federal and State investigation for scamming thousands of people. This company does not own any of the properties. They are an agent for the owners of the units who rent them out to Luxury Suites International. They are an agent and they have been caught...
Complaint comments Comments Complaint country United States Complaint category Hotels

La Quinta - terrible place

Posted: 2015-04-06 by    Herschel Robinson
Complaint Rating:  0 % with 0 votes
after staying at this hotel 4 times in jan to march..each time it was either NO heat or the heating system sounded like a airplane crashing...and toe nails in the bed..also the food server was chewing her nails while serving breakfast.. hasd to change room in the middle of the night do to heating...
Complaint comments Comments Complaint country United States Complaint category Hotels

Town & Country Hotel and Convention Center - Stolen purse - treated like deadbeat

Posted: 2015-04-06 by    dissatisfied author
Complaint Rating:  0 % with 0 votes
On March 14, 2015, my purse was stolen from a convention dealer’s room at the Town & Country Hotel & Resort in San Diego while I was distracted by customers. I talked to hotel security and also the San Diego police about it. They said “it happens a lot here”. My purse contained...
Complaint comments Comments Complaint country United States, California, San Diego Complaint category Hotels

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