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Hotelsavings.com - Hidden Charges

Posted: 2015-10-09 by    kchambers
Complaint Rating:  0 % with 0 votes
I booked a room at a Ramada hotel believing I was on the Ramada website. Went through the booking process to get a room at $59.49 and was shocked when I confirmed the booking that I was being charged $95.20 including unidentified "fees and taxes". The total when booked directly with Ramada would...

Reservation Counter - Hotel reservation

Posted: 2015-10-07 by    Reviewer11985
Complaint Rating:  0 % with 0 votes
called to book a hotel and the person on the phone found on for me and quoted a price. he put me on hold and came back and said that the price he quoted me of 110 per night was no longer available. he said it would be another $25 a night if I wanted to stay at the Marriott courtyard so I opened...

Boardwalk Hotel - Treatment of Student Chefs in the Hotel Kitchen

Posted: 2015-10-07 by    Reviewer93535
Complaint Rating:  0 % with 0 votes
Student Chefs at the Boardwalk Kitchen are being bullied and used as slaves because they are students - but sadly they are our children and future leaders of our beautiful country who come from families that have given up a lot for them to succeed and are loved. The powerless students are abused...

Sandos Playacar - Not honoring contract, cancelling scheduled meeting at last minute

Posted: 2015-10-06 by    bad grandpa
Complaint Rating:  0 % with 0 votes
My wife and I purchased a 90 week 30 year contract. We love the people here and the location. The rank and file employees are great we love them and they are the best. Year after year when we come back and we remember them and them us. My issue is with the management and the issues that have...

Directwithhotels.com - Cancellation fee was waived but still charge my creditcard

Posted: 2015-10-06 by    Reviewer71569
Complaint Rating:  0 % with 0 votes
Directwithhotels.comI just received an email regarding my bookings but I already cancelled last August 29, 2015 (please review the message you sent me) But early today, you emailed me and charged me my cancellation fee. Furthermore, the hotel already waived it and even the directwithhotels confirmed me that the...

FantaSea Resorts - Falsly rated

Posted: 2015-10-05 by    Reviewer85079
Complaint Rating:  0 % with 0 votes
This resort was rated 4* for out interval exchange. The photos of the rooms looked modern and clean. When we got here, we were shocked. We have used our exchange for over ten years and this by far is the worst. The room we were assigned was comparable to a motel 8, it was disguisting. The pipes...

AlwaysOnVacation - Hospitality

Posted: 2015-10-05 by    Magdel Kruger
Complaint Rating:  0 % with 0 votes
This company contacted me via skype with a lot of empty promises where they offered a year subscription about a year ago - heard nothing from them again, received NO bookings whatsoever and now they just withdrew money from my credit card - this seems like a fraudulent company and the bank will...

Best Western - Be Warned: They do not provide reminder emails of upcoming stays and has poor customer service

Posted: 2015-10-03 by    Reviewer19849
Complaint Rating:  0 % with 0 votes
I thought I had cancelled my reservation. I did not find out otherwise until being billed over $300 and receiving an email to complete a survey on my stay. I have contacted Best Western's customer service center, but they have never received a reply from Hotel Acacia about this. Other hotel...

Diamond Tours, Inc. - Unethical behavior, theft of money & other items from hotel room. Who is responsible?

Posted: 2015-10-02 by    Reviewer15097
Complaint Rating:  0 % with 0 votes
Diamond Tour #1067393 to Niagara Falls & Toronto. 9/14-9/18/2015. Hotel in question Ramada Plaza Hotel, 7389 Lundy's Lane, Niagara Falls, ON L2H 2W9. On 9/18/15, after placing luggage outside of room by 7:30 am, as advised by hotel personnel, (our bus was due to leave for our trip back to NY...

Choice Hotels - Promotions

Posted: 2015-10-01 by    Dale Bieber
Complaint Rating:  100 % with 1 votes
Your current promotion is misleading. I had to stay at 9 Choice Hotels to have a free night at Comfort Inn. I have been a member since 2009 and this is the end of my membership. This is know way to treat Seniors. I will be sending out over 1000 emails to my fellow Seniors, Posting on Twitter...

Riu - Star rating cleanliness of rooms

Posted: 2015-10-01 by    amiya0305
Complaint Rating:  0 % with 0 votes
we booked our holiday over a year ago with Thomson there was 6adults 1child we paid nearly 7, 000 for this holiday read the reviews but decided to be open minded. arrive at the resort on the 14september around 2.30pm I noticed to my left hand side the plaque showing 5 stars but on entering the...

Hotels.com - Reservation

Posted: 2015-09-30 by    Reviewer83310
Complaint Rating:  0 % with 0 votes
I booked two rooms with Hotel.com on 26.09.15 over the phone. When I got to the hotel I showed them my reservations, they booked me into one room, when checking me into the second room they advised Hotel.com has not booked the second room even though they had taken the full payment straight...

Super 8 Grande Prairie - Hotel room

Posted: 2015-09-29 by    professional4444
Complaint Rating:  0 % with 0 votes
Super 8 Grande PrairieI booked a 2 bedroom family suite with a Queen bed and bunk beds. I got a 1 bedroom suite with the bunk beds in the bedroom and the queen bed in the living room. The hotel says that is their version of a 2 bedroom because it has 2 beds. Hotels.com says the hotel says I'm in a 2 bedroom, but...

La Quinta Inn & Suites Corscicana - Rate, Manager (Danny) Customer Service

Posted: 2015-09-29 by    Loumich
Complaint Rating:  0 % with 0 votes
Arrival: 09/19/15
Departure: 09/20/15

I received an email earlier that week from La Quinta stating they were running a promotion (15% off your stay) within the booking dates listed above. At that time we booked our stay for one night for $72.00 (Two queens, w/fridge and...

Hotelclub.com - Fraudulent credit card & NO booking

Posted: 2015-09-29 by    shanghaiboy
Complaint Rating:  0 % with 0 votes
I booked my hotel in Singapore to find out in the am that my reservation had been canceled. They claimed that the fraud team canceled my booking after fully charging my credit card. They made it look like as if I had canceled my booking via email. Long story short, I had no hotel reservation...

Nugget Casino & Resort - Negligence and poor service

Posted: 2015-09-28 by    Kathryns
Complaint Rating:  0 % with 0 votes
Poor customer service on the part of the staff and negligence on the part of the valet people. Stayed at the Nugget in Sparks late Sept 2015 and had the valet parking park our brand new truck which we had 4 days. When we went to pick it up Sunday am, I had to be at a horse show at the livestock...

Centralr.com - Hotel booking scam

Posted: 2015-09-28 by    Reviewer11146
Complaint Rating:  0 % with 0 votes
I made a booking for a hotel in Newcastle (Whitley Bay) in early June 2015 through CentralR.com (2 rooms at £184 in total). To note this is for the Rugby World Cup game on 3rd October. I paid the deposit and received the confirmation as normal. One week ago I contacted the hotel to enquire...

Quality Inn in greenville s. c. - fleas

Posted: 2015-09-25 by    Reviewer39982
Complaint Rating:  0 % with 0 votes
september 21-26, 2015.my husband stayed at quality inn in greenville south carolina on ;pleasantburg rd. it had fleas. he told the desk the first morning they said they would spray. got back to his room after work and stil had fleas could not tell that they had sprayed.told them again the next...

Sun City Reservations & Central Reservations - No Rooms available on Gold MVG points

Posted: 2015-09-23 by    Reviewer25924
Complaint Rating:  0 % with 1 votes
I find it impossible that Sun City does not have any rooms at the Main Hotel on Gold MVG point for the whole month of October & November 2015. I am trying to get a family room for Birthdays that are taking place at Sun City. I have been to Sun City every month since January 2015 with no issues...

Otel.com - Zero customer service

Posted: 2015-09-22 by    Reviewer33764
Complaint Rating:  0 % with 0 votes
Dear sirs,

I must say i have never been more disappointed in a travel website. This is the first and defiantly the last time i use otel.com. Due to my business, i travel on a weekly basis using hotels combined and i make the booking for all the lebanese business syndicate, embassy,...

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