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Hotels Complaints

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Airbnb - Deception practices

Posted: 2015-05-21 by    Janetavia Lowe
Complaint Rating:  0 % with 0 votes
Home owners who rent through Airbnb beware! You will be charged hundreds of dollars if you help a client who accidentally books your home and needs to edit, cancel, or make any changes. You also will never receive a payout from them until after the client departs, meaning they can keep the money...
Complaint comments Comments Complaint country United States Complaint category Hotels

Galahotels - reservation did not exist, no money back

Posted: 2015-05-21 by    hans wezenberg
Complaint Rating:  0 % with 0 votes
reservation did not exist, no money back.

Booked a couple of times with Galahotels last years. Was allways ok. Now booked a hotel in Athens centre (Greece). We arrived around 10 pm: there was no reservation. After hours of phoning and talking: they found a reservation with another...
Complaint comments Comments Complaint country Netherlands Complaint category Hotels

Magnolia Hotel - refund

Posted: 2015-05-20 by    samatpch
Complaint Rating:  0 % with 0 votes
Beware when booking at this hotel on a pre-paid reservation. I missed the cut-off day by 1 day to cancel with a refund not due to my negligence but due to finding out my daughter s to have surgery and I won't be able to make the trip. Not only did they not try to accommodate refunding a...
Complaint comments Comments Complaint country United States Complaint category Hotels

Marina bay sand - Dealing business

Posted: 2015-05-20 by    Miller Gote
Complaint Rating:  0 % with 0 votes
I was appalled by a recent encounter with one of sands employee in Singapore. Someone whom I hope Not to deal again with him.
Planning event for 25 years are my expertise almost half of my life. Sands as Luxury hotel in Vegas and new opening in Singapore, I was amazed of the building...
Complaint comments Comments Complaint country United States Complaint category Hotels

Days Inn - Rude Staff at Night

Posted: 2015-05-19 by    Swami Rajendran
Complaint Rating:  0 % with 0 votes
Actually I wanted to contact Days Inn for Complaining about the Counter Staff.
I booked to hotel from NY on 16th at 11:00 AM and gave my credit card number around 2 PM. I arrived with my family of 6 at the hotel around 11:45 PM at night for check in. The reservation software application...
Complaint comments Comments Complaint country United States Complaint category Hotels

Double Tree; Tampa Airport - Sexual harrasment

Posted: 2015-05-19 by    Andrea Doyle
Complaint Rating:  0 % with 0 votes
Double Tree; Tampa AirportIf you are a woman and enjoy being hit on and asked out by the front desk management team, this is the place for you!! First let me say I am a diamond member at Hilton property and travel weekly for busines. I am an attractive 33 year old woman so, I get my fair share of guys in restaurants...
Complaint comments Comments Complaint country United States Complaint category Hotels

hotel tiquetonne - policy

Posted: 2015-05-18 by    John Willard
Complaint Rating:  0 % with 0 votes
I am an American who came to visit Paris. The staff was not very helpful and did not want to refund a charge for a service not used. I will be here for 4 more days and am unable to eat. I will NEVER stay at this hotel again and was not treated well....
Complaint comments Comments Complaint country France Complaint category Hotels

Agoda - Trying to get refund.

Posted: 2015-05-17 by    nataliekuntzwiler
Complaint Rating:  0 % with 0 votes
You cannot talk to a person.
You leave all the information.
It sends you straight to voice mail.
I emailed customer support 3 times.
No ones ever contact you back.
Still waiting for refund.
Stay away no customer service. At all.
Watch the...
Complaint comments Comments Complaint country United States Complaint category Hotels

Picollo hotel - service and blaming present customer on present customer's damage

Posted: 2015-05-17 by    Sam school malaysia
Complaint Rating:  0 % with 0 votes
Manager service is really bad and blaming customer for the damage done by the previous customer. Bad attitude of employees...
Complaint comments Comments Complaint country Malaysia Complaint category Hotels

Super 8 Motel - Credit Card Fraud

Posted: 2015-05-16 by    Jewels Petersen
Complaint Rating:  0 % with 0 votes
Saturday May 9th 2015 my husband and I checked into the hotel. We were charged $466.90 including taxes which is fine. Sunday May 10th 2015 Super 8 charged our CC an additional $350 for cat in room. This is a "Pet Friendly" hotel. All over website it states $15 per pet fee! When I made...
Complaint comments Comments Complaint country United States Complaint category Hotels

Venere.com - Did not honor the price offered

Posted: 2015-05-13 by    loloyko
Complaint Rating:  0 % with 0 votes
Venere.comMay 2, 2015, I booked the Apartment Sata Olimpic Village thru Venere.com by contacting their 1-866-984-7711. The offer price was $262.56 in Canadian Currency and it was reduced the price to $244 CAD because they agreed to price match other competitor price. I was advised that my canadian credit...
Complaint comments Comments Complaint country Spain Complaint category Hotels

Quality inn hotel - Dothan,Al.

Posted: 2015-05-13 by    Edward Womack
Complaint Rating:  0 % with 0 votes
My wife and I booked a room for two nights. The first night we had a room with an air conditioner that was not working properly and so loud we could not talk to each other without yelling and we could not hear the T.V. unless it was on very loud. we asked for a room change the next day so we...
Complaint comments Comments Complaint country United States Complaint category Hotels

Hotwire.com - misleading info

Posted: 2015-05-11 by    JAWSJULIE
Complaint Rating:  0 % with 0 votes
I searched hotwire.com for a hotel room in st Louis. they advertised a 5-star downtown pet-friendly hotel for $105. I booked it. It came to $133 with fees. They revealed the hotel to be the Hyatt Regency St Louis at The Arch. I called the hotel directly to confirm the reservation. They stated...
Complaint comments Comments Complaint country United States Complaint category Hotels

Harsh Vardhan agarwal - No queries being solved

Posted: 2015-05-11 by    Harsh Vardhan Agarwal
Complaint Rating:  0 % with 0 votes
I Harsh Vardhan agarwal have checked in the hotel on 11/05/2015, I had a very bad experience with the hotel no house keeping, No working air conditioners, No queries of the customers are being solved and on the whole worst staff appointed. I requested for early check in but even that request...
Complaint comments Comments Complaint country Italy Complaint category Hotels

Econo Lodge Byron ga - charged $20.00

Posted: 2015-05-11 by    over charged customer 110
Complaint Rating:  0 % with 0 votes
Accused of stealing pillows from a room. I guess that's the only way to make money on a slow day. Charge a person for some BS....
Complaint comments Comments Complaint country United States Complaint category Hotels

Comfort Suites - Over charged credit card

Posted: 2015-05-11 by    4reality225
Complaint Rating:  0 % with 1 votes
Stayed at this hotel was given one price over phone. Checked in. Room very old. At one point a woman used a key card and walked right into our room, we had the don't disturb sign on also. The mgr uses 2 different names. When we checked out owner would NOT give us our bill!!! He said he...
Complaint comments Comments Complaint country United States Complaint category Hotels

cynosure resort madikeri - fake information on website

Posted: 2015-05-10 by    varghese890
Complaint Rating:  0 % with 0 votes
Booked 2 rooms online as indicated in website.but everything was fake information mainly the location.there is no wifi as they offer. No room service
thay was a very bad experience.nevet expected from agoda...
Complaint comments Comments Complaint country India Complaint category Hotels

Booking.com - Hotel Booking Not Made

Posted: 2015-05-06 by    Tuli Kundu
Complaint Rating:  0 % with 0 votes
We booked Orange Pekoe hotel (OOTY) from Booking.com for 1st May, 2015 to 3rd May 2015. We received a confirmation email from them and we called the hotel who confirmed our booking. On the day we were due to reach OOTY (1st May, 2015), we called the hotel, they completely deny of having any...
Complaint comments Comments Complaint country India Complaint category Hotels

www.hotelreservations.com - They charged me for reservation, but it should be for free

Posted: 2015-05-05 by    jam
Complaint Rating:  0 % with 0 votes
I booked hotel through the website www.hotelreservations.com, but it was awful. These jerks charged me for $25.99 as the reservation fee, but it was mentioned that it was for free if you want to cancel it. I called them and asked why they have charged me for it, but they stopped to communicate...
Complaint comments Comments Complaint country United States Complaint category Hotels

www.chulavista.com - They haven’t provided the info about my booking

Posted: 2015-05-05 by    vagabond
Complaint Rating:  0 % with 0 votes
I booked hotel room through the website www.chulavista.com. It was big mistake that I used their website and wasted money. I booked the room, but I haven’t received any info back. All my emails and messages to them were ignored. I have no idea what to do now. If you can help me simply...
Complaint comments Comments Complaint country United States Complaint category Hotels

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