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Village hotel cheadle - Poor quality service and professionalism

Posted: 2015-03-01 by    Mars2014
Complaint Rating:  0 % with 0 votes
Despite travelling all over the world and enjoying high quality service, I am totally and utterly disappointed with staff approach/ professionalism who did not know about basic rules of hotel industry.

0/10...
Complaint comments Comments Complaint country United States Complaint category Hotels

Oasis Lonehill - Director and Manager doesn't take responsibility

Posted: 2015-02-27 by    Leonise Press
Complaint Rating:  0 % with 0 votes
Where do I begin this establishment is so badly run its unbelievable.My husband & I stayed over there for Valentines weekend & I was horrified by their service. We got there at 12:00 as my husband had called the Director Ziad we only got booked in at 15:00 because they were still cleaning our...
Complaint comments Comments Complaint country South Africa, Michigan, Johannesburg Complaint category Hotels

Renaissance Hotel in RI - poor service

Posted: 2015-02-24 by    Pam Guy
Complaint Rating:  0 % with 0 votes
Dear Customer Service Representative,
I am writing to let you know of the poor service I have received at one of your hotels, so that going forward someone else does not have the same bad experience I endured.
On Saturday the 31st of January this year, I had reserved a room...
Complaint comments Comments Complaint country United States Complaint category Hotels

Days Inn - all of the above to many to list

Posted: 2015-02-23 by    annettebrewinton
Complaint Rating:  0 % with 0 votes
dirty bathroom elect. shortage standing water on heater, couldn't use dryer do to elec. problem spliced wired to dryer put in outlet major fire issues no towels filthy carpets didn't salt walks or parking area did not use safety gloves for food set up and fixed non of the problems...
Complaint comments Comments Complaint country United States Complaint category Hotels

J. W. Marriott Hotel - Lies

Posted: 2015-02-21 by    prophet1
Complaint Rating:  0 % with 0 votes
open house------------------------------------------------------------------------------------------------------------------


a party or reception during which anyone who wishes may visit to share in a celebration, meet a special guest, etc. I CONFRONTED J.W. Mariott Hotel,...
Complaint comments Comments Complaint country United States Complaint category Hotels

J. W. Marriott Hotel - MISREPRESENTATION AND FALSE IMAGE

Posted: 2015-02-21 by    prophet1
Complaint Rating:  0 % with 0 votes
I don't know how to tell you this, but innocent children have been brainwashed by J.W.Mariott Hotel's salacious agendas. Before I launch into my rant, permit me the prelude caveat that J.W.Mariott Hotel's inveracities are based on a denial of reality, on the substitution of a...
Complaint comments Comments Complaint country Malaysia Complaint category Hotels

J. W. Marriott Hotel - hooliganism and false image

Posted: 2015-02-21 by    prophet1
Complaint Rating:  100 % with 1 votes
do not believe the claims of goodwill of J.W.Mariott Hotel that they give a free meal to undeserving people about a open house. At least our Prime Minister has a better intention. He really gave an open house for Hari Raya. it was the public who treated his grounds like rubbish. but now it is...
Complaint comments Comments Complaint country Malaysia Complaint category Hotels

Hotelspro.com - Inaccurate Services

Posted: 2015-02-20 by    So Cal Travel Agent
Complaint Rating:  0 % with 0 votes
This company/service provides wholesale hotels worldwide. They take the reservations and money then relocate your guests 50% of the time. Over the last 3 months we have had over 30 clients relocated. The reason is that they never communicate their reservations with the hotel. They are a third...
Complaint comments Comments Complaint country United States Complaint category Hotels

Agoda.com - They canceled my booking

Posted: 2015-02-19 by    Mohammed, Gold Beach
Complaint Rating:  0 % with 0 votes
Even though agoda is never my first choice while traveling, I have an active account with them with eight previous bookings. I logged into my account as usual and booked a three night stay in Bangkok. I promptly received a confirmation email and then a day later a demand email to send them a...
Complaint comments Comments Complaint country United States Complaint category Hotels

asiatravels - appreciation

Posted: 2015-02-18 by    motiani
Complaint Rating:  0 % with 0 votes
It is not complain but need clarification I try to book hotel in beirut through asiatravels.com . i book the hotel for next day my booking was taken and was informed I will be confirmed in next 24 hour. Now question is that you should not take booking and mention that We must book hotel 24 or...
Complaint comments Comments Complaint country Oman Complaint category Hotels

Agoda - how to contact you in case of complaint

Posted: 2015-02-18 by    motiani
Complaint Rating:  0 % with 0 votes
I am booking hotels through agoda.com I have two time problem about a year ago one time hotel give me very bad room since they don't have any room. second time the hotel booked was full and they shifted me to another very cheap hotel which i refuse to stay in
finally i got cancelled...
Complaint comments Comments Complaint country Oman Complaint category Hotels

Vacations Made Easy - Horrible service and exorbitant rates

Posted: 2015-02-17 by    David Thompson 21
Complaint Rating:  100 % with 2 votes
I booked a room Wednesday night Feb 11th for downtown Nashville for this past weekend Feb 13 + 14. Vacations Made Easy say (when you call them) that they don't outsource their motel bookings overseas like so many other US hotel chains and want to keep American jobs. They are only in operation...
Complaint comments Comments Complaint country United States Complaint category Hotels

Reservationcounter.com - Fraudulent charge

Posted: 2015-02-16 by    lmike64
Complaint Rating:  0 % with 0 votes
My wife booked a valentine's day retreat at a Hilton Hotel through this company. We paid $180 and received a confirming email from this company. After a two hour drive, we found that there was no reservation, the hotel was booked solid, and there was no record of us at all.

The...
Complaint comments Comments Complaint country United States Complaint category Hotels

Www.lastminute.com - Valentines trip ruined- Duplicated booking and poor service from lastminute.com

Posted: 2015-02-15 by    Cdunstan
Complaint Rating:  0 % with 0 votes
We booked a last minute night away with lastminute.com for valentines day. We receive an order confirmation and booking details from last minute.com. 13/02/15. We then drive 120 miles to the location where we arrived at the hotel to be told we were the 5th couple to arrive. The owner of the...
Complaint comments Comments Complaint country United Kingdom Complaint category Hotels

Booking.com - Incorrect Advertisement for Hotel

Posted: 2015-02-11 by    Josh Futer
Complaint Rating:  0 % with 0 votes
Recently went on a vacation, booked the room through Booking.com, and when we got there we actually had a different room than we thought due to their translation error (from Italian). What should have taken 5 minutes, turned into an hour. Room we actually had was missing key amenities. It was...
Complaint comments Comments Complaint country United States Complaint category Hotels

DAYS INN ALTAMONTE SPRINGS - NO HOUSEKEEPING SERVICE

Posted: 2015-02-05 by    Jjimmm
Complaint Rating:  0 % with 0 votes
NO HOUSEKEEPING SERVICE AFTER I HAVE BEEN COMPLAINT FOR THREE TIMES IN A DAY. FRONT DESK HAD KNOWLEDGE AND DID NOT DO ANYTHING. REFRIGERATORS AND AC MOST OF THE TIMES DAMAGES OR HAVE ISSUES. PAY ATTENTION BEFORE RESERVE. TALK TO THE OWNER OF THE FACILITY. STAFF VERY RUDE AND DONT CARE....
Complaint comments Comments Complaint country United States Complaint category Hotels

www.Bookmeanhotels.com - Don’t book through this website – they don’t return money back if any problems occurred

Posted: 2015-02-05 by    oritas
Complaint Rating:  0 % with 0 votes
I booked hotel room through the website www.Bookmeanhotels.com, but when I paid, the first payment was rejected. I was a little bit confused and tried again. Money was taken and when I checked the account, it turned out that the first payment was also successful. So they got double sum from...
Complaint comments Comments Complaint country United States Complaint category Hotels

Booking.com - Being charged twice

Posted: 2015-02-04 by    Miss Sandra Cain
Complaint Rating:  0 % with 0 votes
I stayed at the Costa Centrale between & 7th and 12th January 2015. I booked with Booking.com. When I arrived at the accomodation I was informed that my credit card details were only used for a reservation and I was to pay on checking out. On the 12th I went to pay and was told that the card...
Complaint comments Comments Complaint country Turkey Complaint category Hotels

Mayflower grande hotel hatyai - Request for full refund of deposit paid

Posted: 2015-02-03 by    May y
Complaint Rating:  0 % with 0 votes
Hi sir/madam,

Re: complaint of mayflower grande hotel (hatyai)

I have personally go to mayflower grande hotel hatyai front counter at 2pm@ 3rd february 2015 and paid the deposit by cash 1, 500 bath And the receipt no.29154 to book the room for next day check-in(4th...
Complaint comments Comments Complaint country Thailand Complaint category Hotels

Ezeego1 - Want ticket refund back

Posted: 2015-01-31 by    Parul virpara
Complaint Rating:  0 % with 1 votes
We had a booking of 4pax for holiday to Andaman and Nicobar Island. Until the advance payment was done they would call us and check on if we decided to go on with their tour. paid them advance immediately. They promised me that they would confirm my booking the next day. Oh! I regret this day...
Complaint comments Comments Complaint country India Complaint category Hotels

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