Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Hotels Complaints

Sort by: Date | Popularity

Unlimited Vacation Club / Hotel

ALEX SALMASSI on 2016-06-24
I went in Dreams Huatulco Mexico...They told me if I go have breakfast for a sale presentation they will discount $200 per hour massage..I went to the Breakfast with the sale man Jason...During 2 hours he just told me all kind of lies...Like If I become a member for $26000 I will have all...

Days Inn / Theft of iPad From My Room

I had been staying at the Days Inn on Roberts Avenue in Laurelton, NC for business. I returned to my hotel to fid that my suitcase had been gone thru and my iPad was missing. it was not left out in plain sight, someone rifled thru my belongings and stole it. I reported it to the front desk...

Diamond Tours / Poor Hotel Planning

zula brown on 2016-06-20
I went on the New Orleans tour through Yahama Social Club. I had traveled with this group before and the hotels were great, but this last time was not very well received. Our first night was in a poor quality hotel called the Quality Inn in Atlanta, GA on Ranchwood Dr. I killed a gigantic...

Bookit.com / Poor information

davids16 on 2016-06-20
Booked a family vacation for 8 to the Breezes resort in Nassau Bahama's. What Bookit.com failed to mention is that there would be 500 high school students who just graduated that would be acting like fools and drinking all day, throwing up at night and show no respect for others trying to...

rui palace montego bay, jamaica / Bad Service

Nettaboo524 on 2016-06-20
Stayed at RUI Palace Montego, Bay 06/12/16 to 06/18/16 along with 11 others. First of all, they don't allow you to use more than one washcloth and towel per day so if you shower multiple times per day especially when you are coming back off excursions/tours, getting out the pool and...

Expedia / Customer service

dianaa on 2016-06-19
I had a horrible experience with expedia. I made reservations for a hotel, accidentally had a typo for my email address .ner instead of .net and therefore received no confirmation of my reservation. When I called they said I did not have a reservation although my card had been charged...

Booking.com / Unauthorised credit card charges for accomodiation

Pubalan Kumaravelu on 2016-06-19
Booking.comI would like to complaint about recent unauthorised credit card charges for accommodation in Koh Lanta, Thailand. I did booked an accommodation in Koh Lanta for 22nd June but today I received text message saying my card was charged for THB1500 for accommodation that I am not aware. I am...

Econo Lodge, Baltimore, Maryland / Condition of Rooms, Guest smoking Marijuana

Felicia Miller on 2016-06-17
June 10 - 11, 2016 I am so disgusted with that hotel, It was filthy, disgusting. There were guests in the "smoking" section" of the hotel smoking not just cigarettes but Marijuana, can you believe it. Also the hotel was under construction and was very noisey. The free breakfast wa...

Hampton Inn Des Moines Airport / Bad Hotel - Ripoff

Illinois Ripped Off on 2016-06-16
I'm a Hilton Honors member for nearly 20 years and have stayed at Hiltons & Hampton Inns all over the nation so I know good vs bad. I will NEVER stay at this hotel again and urge you to avoid it. * Did not get top floor as requested * Ice machines not working * Most NOISY room (airport) at...

Booking.com / unauthorized credit card charges

PaulS56 on 2016-06-16
DO NOT USE THIS SERVICE!! I used booking.con to reserve a hotel in Hawaii and they charged my card for the FULL week upfront! I have never prepaid a hotel upfront. I should have booked directly with the hotel. When I called booking.con, the rep said that I agreed to their terms of prepaying for...

Booking.com / Overcharge on bill

Razia van Doorsen on 2016-06-15
I booked a special deal through Booking.com to stay here from 27/5-31/5/2016. The negotiated rate was about Rs 1300 per night. I arranged directly with the hotel management to arrive 1 night earlier & to check out 1 night later. After checking out, I noticed that my bill showed an...

HappyRooms / I do not recommend using this company.

Robin on 2016-06-15
I have booked a hotel room via HappyRooms website and due to some circumstances I was not able to get to the hotel, so I contacted HappyRooms customer service and asked them to change the date. They seemed very nice and said that they will fix everything and that I have nothing to worry...

Super 8 / Rude and inappropriate behavior of staff

Christina claudio on 2016-06-14
I booked a room at Super 8 in Manhattan, KS. For June 3 through June 10 2016. Through hotels.com.Unfortunately I didn't mak it til the 6th but understood there was no refund. It was my son and I that stayed . I was there to do hair in my hometown. I decided to just put my room DOD, The...

Hotwire / Hotel reservation

Anantha Ramamurti on 2016-06-14
Booked a one-night stay at Treasure Island Hotel & Casino in Las Vegas for May 28, 2016 (Itinerary #: 15497946664). I was traveling with aged parents and when we reached Las Vegas at 10pm and tried to check in, we were told by the hotel that there was no booking under our name. For some...

Econo Lodge / Disgusting-False Advertising

The date of the incident was 6-11-2016 and we booked a room at the Econo Lodge in Estes Park. We rented the room because we were told there was a pool and hot tub (obviously closed for years) and a nice property. This place was disgusting and no one should be forced to stay there. The...

Americinn - Kearney Nebraska / Charged $134.00 but services not rendered since they could not accommodate our requests.

badamericinn on 2016-06-10
Charged $134.00 but services not rendered since they could not accommodate our requests. Itinerary #: 1137101496151 for June 5th to June 6th: We booked a Suite at this Hotel through Expedia because it is a Pet-Friendly Hotel. When we arrived we were told that the Suite is not a Pet-Friendly...

HappyRooms / Bad experience

NightElf8 on 2016-06-10
Booked a hotel via HappyRooms and when I contacted the hotel directly to see if everything was ok, they said that there was no reservation on my name and that they did not get the money. I immediately contacted HappyRooms and told them about the problem. They tried to fix the situation but...

Booking.com / Hotel Booking through my booking.com

afuanuamah on 2016-06-10
this morning, 10 June 2016, I made a reservation for the first time through my.booking, com at Millenium Madejeski Hotel, UK: Pin 6120; Booking ref: 549876446 At the time of booking, mybooking.com website informed me expressly, as copy pasted in the attached document, that payment would be...

Booking.com / Irresponsible

Tsoi Sze Ki on 2016-06-08
I just had a VERY UNHAPPY EXPERIENCE WITH BOOKING.COM. I reserved a hotel via them and provided my credit card detail on the 5 June, they are not supposed to charge me anything and I should only pay the hotel when I arrived. However, I found out today that few hundreds were taken from...

Galahotels.com / Refund

Mona Abdelwahab on 2016-06-08
Forget that they pre-charged me the full amount before the booking was even confirmed and that the hotel that I had requested was sold out a week before my arrival date, IT'S BEEN OVER 2 MONTHS AND I HAVEN'T SEEN A PENNY FROM MY REFUND! I called and called and emailed and complained but...
Contact Us


10 Tips To Avoid Being Scammed by Credit Companies
10 Tips To Avoid Being Scammed by Credit Companies
more videos More Videos

Reply to