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I recently purchased several pieces of furniture from Savon Furniture on Washington Blvd. in Sarasota. The gentleman who sold me the furniture, Phillip, was very friendly and helpful. However, since the purchase my experience with Savon has been akin to a very bad nightmare. This is what has...

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The following email explains my complaint. I have sent this to various executives at the Brick and I am not getting a response.

I sent this note originally on May 2nd after we received the wrong colour chairs as I describe below. I deal with Natasha at the Brick superstore in...

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We purchased a couch on and two chairs on April 16th 2006 from the Brick at 3451 Sunridge Way N.E. Calgary, Alberta we were told 4 to 6 weeks for delivery. It has now been 12 weeks and we still have no chairs. We were told that the furniture would be delivered on June 14, 2006. That day came...

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I paid cash for a leather sofa on may 5th, 2006 in the amount of $1,356.27 and set-up delivery for may 30, 2006. On the day of delivery the delivery men were obviously in a rush and jilted my door on the way in with my sofa, rendering my top lock useless. The sofa itself was ripped at the reclining...

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I tested a Simmons Beautyrest mattress in Kirschmans Furniture Store in Metarie, La. The bed was wonderful in the store. I had the bed delivered on Jan. 17, 2004. It was a Simmons Beautyrest Avenue edition bed. Also purchased was the recommended bed frame and mattress pad. The bed was fine for...

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I ordered a student desk online on May 9th. I was told delivery will take 2 weeks. After 2 weeks I received an email stating: "We appreciate your business and we are sorry we did not meet your needs. We have credited your account..." I was confused because I was still expecting the...

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September 3,2006

I bought a couch from Easy Life Furniture that I loved, but when it was delivered the couch wouldn't fit up my stairs. I was really disappointed and called the store right away to let them know that it was coming back and they said there would be a 20% restocking...

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In November 2005 I ordered Bob Mackie Oval Coffee table and Oval End tables. It is now July 2006 and I've been notified that the order will not be in until the middle of August. Each month the retailer tells me that the tables have been delayed in shipment from China. E-mails to American...

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I purchased a couch and chair in May of 2004. The salesperson pushed the warranty on us that would replace or repair "any damage" on the couch and chair. On May 27, 2006 I noticed cracking and peeling of the leather. Since Monday was Memorial Day, I had to wait to call about the warranty...

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In the beginning of July 2005 we bought a lounch suite from Rochester Furnishers in Strubensvalley Roodepoort. Their policy is 30% deposit and then they order the furniture to be delivered within 8-10 weeks. When I phones to follow up I was told that our lounch suite already arrived on the...

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I purchase a bedroom set in Jan, 06 from Bassett Furniture in Charlottesville, Va. Along with my $4000 furniture, I also purchased a $199.95 five year warranty from Stainsafe. The Bassett salesman said that virtually anything that went wrong would be fixed without question.

On...

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On May 6, 2006 we purchase $8,000 worth of furniture...wish we had gone to this web-site first.....Purchased at the Knoxville Tn Store. Its now July 13, 2006 and we still do not have most of the furniture we have ordered....Customer service basically said we dont care General Electric Credit...

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I had purchased a love seat from your store in johnson city, n.y. In march of this year. I also took out the insurance. Since then we were hit with a flood this June. I had 45 inches of water in my room were the love seat sat. I would think your company would help people out who was hit with...

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Here is list and description of what we have experienced. Some of this is in a letter sent to the customer service department, we have never heard back from it.

Attn: Customer Service, Adam (Manager)

I am contacting you in regards to the merchandise purchased in...

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I purchased a sectional sofa from Oak Tree Furniture in March of 2006; it was promised in 4 to 8 weeks and was delivered 4 months later. I was never contacted with an explanation for the delay. I had to call every couple of weeks to check on the status and was told every time that they did not...

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NO CUSTOMER SERVICE HERE, these people don't seem to care (once they have your money) how long if have to wait to get the product, they will not rebate you any money for inconveniencing you. There's no rationalizing with them, it's their way, their rules if you don't like...

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My wife and I bought a dinning room table set at Levitz – total cost over $1,400. They attempted the first delivery the following week.

The dining table must have been dropped, it had a huge dent on one corner – did not accept the table I’m told they would deliver...

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Bellach's Furniture Roseville CA: Rip off Business On 01/09/2006 I purchase two leather sofas, paid $6,070.00. they were delivered 4/6/2006. One was defective.

I called Aisah Olsen in customer service. She stated she would send out inspector, 2 weeks later inspector showed...

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After being given a deliver schedule of between 9am and 1PM for a bed delivery by the sales office I called at 11:30 and 12:30 to verify that the delivery was still as scheduled. Not feeling confident with the "Manger" for today's responses I asked for the delivery warehouses...

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American Furniture Warehouse at Fillmore and I-25

We purchased a sectional and ottomans from American Furniture Warehouse and dealt with a foreign woman at the register. She did not tell us that the delivery window is set by the delivery dept. and is entirely inflexible. I explained...