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Furniture Complaints

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IKEA / Very poor service and there is no way to exchange

Ma
Mark on Jan 16, 2017
I was looking for an office chair and went to Ikea to find one. I found a perfect one and decided to buy it, and I also want to mention that comparing with other sellers Ikea had more reasonable prices. So I purchased my chair but I did not notice that it was defective. I know that was my...

Craigslist / This e-mail wow

Ph
phillip godfrey on Jan 15, 2017
I didnt post a phone number to have i###ts like you tell me to call you back. Get a f###ing idea. Get af ##ing clie. Your another no show. Go f### off. On Jan 15, 2017 4:39 PM, "o oo" wrote: Im not calling s###. Im busting it ip and burning it. F### it. On Jan 15, 2017 4:38 PM, "o...

Rooms To Go / My couch is peeling

Ya
Yancy Gil on Jan 15, 2017
Rooms To Gowe purchesed a couch from rooms to go less than a year ago and not even four months after it started peeling at the seems and then all over the sitting area .this is couch that is hardly ever used do to the fact we work all week and the only time we use it is on the weekends . we would...

Rooms To Go / Cindy crawford home van buren burgundy 8 pc leather sectional/delivery / dispatch

Bi
Bill Marshall on Jan 14, 2017
It started off when my leather color was coming off. I asked someone about it and they said it wasn't right. That's not supposed to happen. They told me to call customer service that it is on warranty. So I called, They told me its not. But they said for me to take pictures and email them...

Bob's Discount Furniture / Customer service - no record call reporting damaged/defective furniture!!

Li
Lisa68 on Jan 14, 2017
On Dec 21 2016 I received my furniture. I was told I had 3 days to inspect it. I immediately noticed damage and defects in some of the furniture. I called the same day and spoke to a young customer service rep. She told me that I could make a "reselection" and gave me the exact amount of...

Leon's / Sales and customer service

Nn
NncyM on Jan 14, 2017
I was going to post a complaint about misleading sales staff (Kyle) and rude, incompetent managers (Xavier) and the lies they tell about when furniture will be delivered. More specifically the Stoney Creek store. But I can see from other complaint that this is an ongoing issue with Leon'...

Sedgewick Claims Management / Manhattan sofa and chaise

Ke
Kelly Hernandez on Jan 13, 2017
In April of 2016, I had my sofa and chaise repaired by one of you're repair men you send out. The spots repaired look really bad. Discoloration and peeling where it was repaired. Iam very unhappy about it. Last week, I filed a claim with Sedgwick. Today I hear from an Adjuster regarding my...

Franklin Furniture Corporation / Warranty not honored.

Je
Jean M. on Jan 13, 2017
Franklin Furniture CorporationWe purchased a $480 franklin legacy lift chair from costco for my 83-year-old mother in 2013. At christmas this year, the hand controller stopped working for the down direction. The warranty on the controller was for 3 years and would expire on 12/27/2016. I promptly called the company and...

Foamorder.com / Don't buy from them!

Ki
Kirrs2800 on Jan 13, 2017
I placed an order with Foamorder and after that I went online to read the reviews. When I saw all the reviews online I decided to cancel my order. I came back to Foamorder website and contacted their support (that was about two hours after I made my order) and asked them to cancel my...

The Dump / Kitchen table

Kb
Kbelehra on Jan 12, 2017
I purchased a beautiful wood table from the dump. I also purchased their extended warranty that I was told covered everything! Any stain, break or anything that could possibly go wrong. The table almost immediately starting leaving white stains from hot plates.In the beginning they were...

Sears.ca Canada / Greystone chest

An
angelXO6 on Jan 12, 2017
Canadian Shoppers Beware. DO NOT buy anything from Sears.ca...they take your money and do not deliver goods...I ordered a chest/dresser and after the first confirmation notice of my order, nothing-not one word from them. I have called to no avail., I cannot even get a tracking number or...

1Stop Bedrooms / Worst site

Ma
Manns on Jan 12, 2017
I can assure you that 1Stop Bedrooms is the worst company to deal with, these people are real cheaters and scammers. I regret the day I bought from them. I have purchased a dining set and two chairs were damaged. I contacted their support service and they promised I'll get a replacement...

Pilot Freight Company / Delivery

Ri
Richard Wayne on Jan 11, 2017
We shipped an 8, 000.00 table using pilot. They totally destroyed the table. They hit the piece so hard with a fork lift, they ripped the base off and took a huge chuck from the table top. They are taking no responsibility for the damaged they have caused. There corporate office offered no...

Raymour & Flanigan / Very unhappy

Sa
I purchased furniture in the Staten Island store. Over 11000.000 worth. I had some issues with my table and chairs which they told me when I bought to watch with warm water and light dish soap. It ended up staining my chairs. They state since its customer damage they will switch out my set...

Rooms To Go / Sofa and chair set cindy crawford home

Pf
PF14 on Jan 11, 2017
Rooms To GoWe purchased a sofa and chair set from Rooms to Go in 2009 from a Rooms to Go in Clearwater FL. We live here 3 months a year. In 2014, both pieces started to fray and shred (see attached photos). They continue to peel away. We visited the store, spoke to the manager and showed him the...

Rooms To Go / Customer service and quality of products

Ma
Maikel Aguilar on Jan 11, 2017
I'm not the kind of person that gives complains, but my experience was really bad, i bought a bedroom set and a sofa, after 2 months waiting on my delivery, the dresser was broke, i had to return it, my bed was incomplete, i still have part of the furniture in my house, and still waiting...

The Brick / Delivery and assembling

Si
Silpa Sasidharan Nair on Jan 10, 2017
The BrickThe order was delivered on DEC 24th and they found the dresser damaged and took it back for replacement. the other boxes were not opened untill they came to deliver the replaced dresser and then they found the foot board damaged and they didn't take it back to replace it.When I called in...

West Elm / Extremely disappointed with west elm order

Br
Brittani Jade on Jan 10, 2017
O whom it may concern - My fiancée and I came into your store on December 04, 2016 for the first time, located at Sheffield Commons Shopping Center, 1000 W North Ave b, Chicago, IL 60642. As recent first time home owners we were excited, thrilled and overwhelmed by the selection of (what...

Montage Furniture Services / Warranty

Je
Jen Bezotte on Jan 10, 2017
Montage Furniture ServicesThis company sent a repair man who was unable to fix our couch due to a broken frame. After 2 months of going back forth they gave a full denial. During those 2 months screws and chunks of metal began falling off of the furniture. Finally I called to try to get answer and got hung up on...

Globe Electric / Fluocompact # BH1603 # BH1403

De
Denis Durand on Jan 9, 2017
Globe ElectricSuite à une ampoule qui a litéralement flambée chez mon cousin j'ai fait des recherche et j'ai vue un avis de santé Canada disant de ce départir de ces ampoules. J'ai fait le tour de ma maison et j'en ai trouvé 4 qui sont visé par cette avis. Les ampoules sont des GLOBE 13w 120v 60hz 240mA...
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