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Ordered a Royal Robbins Tactical Vest on June 16th, UPS 2-Day air shipping selected. Price of vest was 59.99, plus 19.99 for the expedited shipping, for a total of 79.98. A week went by without any communication from the company, and no vest. I sent an email to two of the company's addresses...

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This complaint is directed towards a company called TVAddicts.TV (also called DVD Avenue). I have not been able to find where they are located, except that I think it is in Canada. On Feb. 10th, I ordered a set of DVDs for "Family Matters" for my grandson. When it finally came a month...

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I have placed an order on 27th June and the order no. is 0626070001 for a birthday cake and ferroro heart shaped chocolates for my son. But my son received cheap cake and butter toffees. This is not the first time it happened. First time when happened i thought it is by mistake but now i realized...

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If you host your e-commerce site with Value web you better be prepared to lose business. Each time my server goes down due to fault of Valueweb it takes them at least 5-7 days to get it back up with absolutely no help from the tech department. Each time they switch my server, for there own reasons,...

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Since Oct 2006 I have received 9 unauthorized charges to my credit card from Fast Auction totalling $181.67. I have been fighting with my credit card copy since then to reverse the charges and make sure no additional charges are posted to my account...

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I recently got on line to the Safeway Online order site. I hate to buy a 12 pack of seltzer every time I go to the store. I decided to order 100 cases for the summer. This was on a Monday and was told it would be delivered on a Friday between 10 and 12. I cancelled everything I had to do in...

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U-Haul website - buyers beware!!!

The website does NOT explain that if you want to return any unused boxes or supplies, that you MUST return them ONLY to a U-Haul Service Center. You may NOT return them to any other dealers. A MAJOR discrepancy and pain in the patute!...

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This email explains the customer service problems I had with this company. Please forward it to your friends and relatives and add my email picturestudio AT sbcglobal.net and help AT catalogfavorites.com to show them that the Internet can provide a voice to those that feel some companies no...

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This is the story of my internet fraud case with Expresscameras.com. On or about Tuesday, June 25, 2007, I ordered a Canon EF 100-400 telephoto lens on the internet from Expresscameras.com for $1139. During the week, I received several emails to contact Expresscameras.com to “confirm”...

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This was advertised to me like a real credit card thats why i applied i am trying to improve my credit score and wanted a credit card i don't need a card where i can shop only online!!!

Beware!...

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I would like to lodge a complaint about the shipping practices of PermissionInteractive.com, parent to Patch Perfect grass seed as seen on TV commercials. I thought the cost of two bottles of seed at $19.95 wasn't too bad... but the routing shipping cost of $7.95 was almost half the cost...

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I ordered a few books on line from this book club and these were delivered on time by VPP. But on 03.07.07 I received a VPC from this club without any orders from me. The accompanying letter (unsigned) shows invoice No. ITBC07309941, Invoice date 14.06.07 and order No. ITBC242251 order date...

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3 weeks ago, I ordered a pair of Nike shoes from this site. They list their inventory (according to them) up to the minute and showed that they had the shoes I wanted in the size I needed. They charged my Mastercard and confirmed my order within minutes. About 6 hours later, I got a cancellation...

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I recently purchased a CD on line. These product was not what I expected to be or do. There was no visual guide. I was never unable to contact the customer service department of the company neither at the opening nor closing times of the department of customer service or any department for...

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I ordered their product, received everything, and then determined I wasn't going to need it after all. I talked to them via email and phone and was assured I would receive a refund if they received the product within the 30-day return window.

Now they won't return my...

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On June 8, 2007 I placed an order for an expedited certified copy of a Birth Certificate for travel purposes. My credit card was billed on on June 14, 2007. The certificate service was advertised as being delivered in 7 days - 2 weeks. It has been 30 days. Although I was issued an order confirmation...

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I ordered candy from the website. My card was instantly charged but I did not receive the candy. Whenever I call, I get an answering machine that states they are busy with other customers and to leave a message. They never return the call. I called the number that appeared on my credit card...

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I like many others apparently, went for the "free" trial and later found a 69.95 charge on my account. I have tried to contact customer service 8 times over 3 weeks and every time, i wait the phone for over 20 minutes!!! There was no return address on any package. Once i finally got...

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BBB provided me with the following information after investigating for me after Flagsonline.com accepted money for (2) orders and never shipped product; no returned calls, emails, etc. :

Alexandria Smulski <asmulski@delaware.bbb.org> wrote:
The company has an unsatisfactory...

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It is stated that I was 2 etickets of Delhi to Raipur round trip with departure date 11/07/2007 and arrival 13/07/07 in the name of my sister and his husband (Ramesh garg & Meenaksi garg), the payment was charged through credit card and the pnr No ETHFNW. But the etickets received of 11...