Complaint Rating:

I purchased an HP laptop nx6125 on 17 Dec 2005. About 4 months later, my computer started having the blue screen and I was not able to boot it again. Furthermore the finger print reader was not functional. I called the HP technical support line and told them about the problem. I am told to send...

Complaint Rating:

I got my computer for 1224.96 and it was damaged, so i called the company and started with that process as i waited forever on hold i noticed that it was the wrong computer. As i explained this to the several people i spoke with none of them new how to help me as if they had never had this problem...

Complaint Rating:

I purchased a laptop computer and a service contract with Best Buy Alpharetta, GA last year for my son. On May 22 of 2006 we brought it in for simple service, the lid was not closing and was loose. They were to repair it within approximately 3-weeks. Our estimated completing date was June 26th....

Complaint Rating:

I am working for Reliance Energy at Mumbai. As suggested by Shri Prashun Datta, Sr.EVP –IT, I had gone of the above system for home, which was the top of the line when it was bought in. Today he also feels for his recommendation.

I had a very bad experience with my PC and...

Complaint Rating:

I think the attached letter to Acer explains in detail of my concerns, disappointment and frustration in dealing with a despicable company which really should be held to account for its shambolic customer service..surely the worst.

letter is as follows:

Sarita Banyard

Complaint Rating:

I am totally misguided by the misleading advertisement of HP about its printer HP Officejet Pro K 550. The design of the printer is hopeless. Brainless design, mindless manufacturing and dumping on the customers for their fate. The printer jams more frequently. It takes its own sweet time for...

Complaint Rating:

I am having on going problems with the computer company ALIENWARE i purchased a $3000 laptop from them back in april of '05 and the problems started as soon as my laptop arrived problem 1 - my doom 3 disc arrived damaged i called them they replaced it free as they should - resolved-then...

Complaint Rating:

I also needed help from the customer service and I could not understand a word they were saying. I talked to three technicians and I was given the run a round and not only that one tech put me on hold for 1 hour and 30 minutes They even asked me to go and borrow some one else keyboard and try...

Complaint Rating:

I won’t bother you with the details. The bottom line is that I have been without my HP dv4000 laptop now for almost 7 weeks. The first time it went to the service depot because the tech support agent misdiagnosed a minor problem that should have been fixed on the telephone. But the depot...

Complaint Rating:

I had purchased a HP Pavillion dv5118TX Laptop from M/s Aashnik Incorporated, F52, National Plaza, R.C. Dutt Road, Alkapuri , Baroda vide Invoice No. INC/R/0040 dated 8.05.2006.

The details of the Laptop are as follows :
S/N : CND6130L8D
P/N : EV89PA#ACJ

Complaint Rating:

Years back we opened a credit card with First Consumer... and all was fine... however once we reached the age of retirement along with the fact the credit card fees and charges became a serious monetary issue, we became overwhelmed as we had approximately reached our credit line(which was not...

Complaint Rating:

I just sent my second letter of complaint to the NYS Attorney General. I filed a complaint against Circuit City and City Assure (aka: City Advantage, aka: Assurant Solutions). I received a reply from the Attorney General with copies of City Assure's reply to his office. Ms. Moore is the...

Complaint Rating:

Complaint Letter to CompUSA

Dear Mr. Weiss:

Although I realize you will not personally read this letter and I also realize that I am a small one person business and cannot significantly impact on CompUSA, I do feel that I am right and have to voice my opinions/concerns...

Complaint Rating:

HP Pavilion laptops are produced with a design flaw where the power jack in most laptop computers (still in the market) is faulty. For most Pavilion laptops, this problem is a result of solder joints on the DC jack that are poorly designed and therefore readily damaged. The resulting problems...

Complaint Rating:

I think it is important for anyone who is considering buying a Dell computer to know what they will experience if the computer does not work properly. I bought a XPS laptop computer. It did not work well from the beginning. It would shut down without warning and I would lose whatever I was working...

Complaint Rating:

Four month ago I purchased a new computer which came with a lot of Basic programs. The software from Sonic Solutions was one I was using. I soon found out the Basic version would not do what I wanted do clicked upgrade in their help box. This open a page on Internet showing me, Digital Media...

Complaint Rating:

VSNL Broadband has no customer sense.

First they dont have a toll free number to raise any complaint even from a tata indicom phone. We have to follow up several times on a complaint.

Second they dont have proper method for paying the bills. We have to pay in...

Complaint Rating:

I had purchased a HP Pavilion notebook (model no. 5200TX) on 31st july and according to the student's offer I was supposed to register online and submit some documents at HP redemption cell Nehru Place New Delhi to claim for a free gift i.e an apple ipod according to the offer.

Complaint Rating:

August 9th purchased hp computer package for my daughter to take to college. She moved and installed new computer only to find out that it didnt work. Called hp customer Hotline and tryed to communicate with a tech in india. Who after alot of trouble shooting decided the network card was defective.my...

Complaint Rating:

On December 23, 2004, I purchased a Gateway M520CS notebook (serial no. 0034694149). Instead of buying a Dell or Apple, I chose Gateway because of the affordable price and because I thought that Gateway was a reputable company. Since then, I have had numerous problems with the system.