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Clothing, Shoes & Acc Complaints | Page 4

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Zara / Return policy / awful customer service

jules28 on Sep 14, 2016
I was in the Toronto Bloor Street store yesterday wanting to return an item I purchased over 30 days ago. I had been out of town for a while (and, quite frankly, forgot I had it) so was unable to come into a store to return it until now. I am aware of the return policy that Zara will not...

Taixing Suxing Co., LTD / Claims to be a manufacture of textile sewed goods

American Company on Sep 13, 2016
Taixing Suxing Co., LTDScam-artist's name: wu zhihua Company: taixing suxing co., ltd A.k.a: made: made in china Affiliations: taixing suxing co., ltd. made in china, industrial and Commercial bank of china taizhou branch. Addresses: no: 2, yinghong xincun, dangxioa road, taizing Jiangsu, china 225400 Phone...

Zara / Poor customer service

PaulaH2 on Sep 13, 2016
Firstly, I have never felt compelled to complain about customer service before, as I too work in retail. However, the staff employed at this store are seriously in need of being changed. I needed to buy jeans for my son, who although an adult, is very slim and 29 inch inside leg...

Kim / VIPme dresses

KimH1 on Sep 12, 2016
I placed an order for a dress and a purse. I did not receive the purse. And the dress looks nothing like the photograph in the wesbite. The waistline is sewn all the way up to the breastline. The dress looks like some poor student quickly finished their Home Economics sewing assignment in...

StyleWe / Return

Linda Frediani on Sep 12, 2016
I have tried to get a return address and packing slip for two items I purchased that are not right Sub order: No 1483543 SKU: M17JF232 and Sub order: NO. 1483544 SKU: M188D9E2 I was to receive instructions within 24 hours and have not received anything.

EricDress / Clothing, timing for order and lack of use

jeanette woods on Sep 12, 2016
June 6, 2016, I placed an order for 4 blouses and 2 dresses. One item was never sent and the other 5 items were extremely small and I could only get one item on as it was buttoned. Nothing was worth keeping. I contacted the company and they said to return. My original order was for $121.85...

Blair / Customer service

sj105 on Sep 12, 2016
My negative experience with Blair started with an email confirmation from them for an order I had never placed. It turns out my elderly mother had placed an order over the phone on a Saturday afternoon, and she did not give them an email address as she does not do email. Somehow, on their...

Liv Luv Shop / Not receiving product paid

nanRN on Sep 12, 2016
I ordered three shirts called Adult- ish and paid for them. No product received, nor will they respond to emails or calls. Actually phone number has full voice mailbox. This is insane! Next I'm reporting to the better Business Bureau. Buyers BEWARE

ShopCJ / Pack of 9 double bed sheets

Nitu Tiwari on Sep 12, 2016
I bought a pack of 9 bedsheets, item no. 180122, ordered on 09/09/2016, delivered on 10/09/2016, order no.being 20160909065556, the details in the product specification mentions high quality fabric. it is not clearly mentioned as polycotton. Now when i want to return the product as i am...

Zulily / Dissatisfied customer

Nina Harvey on Sep 11, 2016
I placed an order on July 22, 2016 for two women shirts, I received one the middle of August and the other one was supposedly at Zulily ready to be shipped. I call Zulily to see where the item was...they didn't have it in stock!! I had not been notified of this at all. I cancelled the...

Dockers Luggage / Luggage

Baker25 on Sep 9, 2016
Paid a hefty price for dockers hard side luggage and first time I used it the wheels stopped working one wheel even came off, I called dockers hoping they'd send me new wheels or something but got told they couldn't help me so apparently dockers luggage is one time use

Especially Yours / Returns scam

Abby2016 on Sep 9, 2016
I bought a skirt suit from Especially Yours. It was of a poor quality. I returned it the next day using the return addressed label sent by the company. There was nothing in the package saying it was non returnable. In fact there were tags on the clothing which state that tags were not to...

Floryday / Unethical behaviour, wrong order, breach of privacy

Devorah Rachel Ramey on Sep 9, 2016
Very unprofessional company . Shipped me someone else's order and included an invoice with the other persons personal information . I never got MY 1 dress order . Then they wanted me the costumer to pay for the re-shipping of this persons order or to meet with her in person ! Ignored my...

Zara / Customer services and policy on returning gifts

SM6 on Sep 9, 2016
I was at the Bloor and Yonge store yesterday and the manager there treated me in a very condescending manner. But that is not why I am writing: I was given a gift from an old relative who (i think) couldn't see the size of the jacket (xl) due to her old age vision when she purchased it. I...

Bebe. / My money no product

ChinaLA on Sep 9, 2016
I purchased a coat online they said there were 4 available I paid $209 the next day I got an email stating my order was canceled so I then called my card the money was gone but no product I have been going back & forth between Bebe and Rushcard still nothing this happened 8/30/16 it is now...

FloryDay.com / Return policy

meliris on Sep 8, 2016
I bought three dress on Floryday.com because their site assured me that returns were quick and easy. The package arrived in about 2 weeks, which I thought was a long delivery time, but OK. Two of the dresses didn't fit, which is why I rarely buy clothing online. When I contacted the...

Lord & Taylor / Online purchase birthday gift cards

MaxG on Sep 8, 2016
Bought $500 in gift cards for friend on lord & Taylor's website. Received confirmation and debit card charged immediately. 2 days later spoke with phone rep who confirmed items are 100% arriving before next Friday. 4 days later spoke with phone rep who confirmed items are 100% arriving...

Floryday / Dress

totley on Sep 8, 2016
Hi, I have just received 2 beautiful dresses from this company. The dresses are well made but one is simply too large & I need to return it promptly, with in 14days to receive refund. I cannot find a Returns address anywhere on their Site. After a Live Chat, I was given this link but it...

Clarks India / Complaint regarding shoes bought in jan 2016

Sandesh Deshpande on Sep 7, 2016
Hello customer care, This complaint is regarding the shoes that i bought in the month of january 2016 in pune from clarks store (Shop no. 573/3, near kalmadi petrol pump, jungli maharaj road, pune - 05). After using it for hardly 4-5 months the shoes started turning yellow and the...

BeBe / Handbags

Amanda Sermonis Smith on Sep 7, 2016
I ordered 3 handbags..Same purse in three colors his website was very nice.. sent a message to him to confirm what i wanted . He confirmed the order. It took over 45 days to recieve my order wrong items very poor quality..i contacted i offer... they just said said try to work with...
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