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Hot Books Sale . Com or BBV.com / Recurring charge on credit card for YEARS - no answer to inquiry

Bn
bnolanjones on Jul 28, 2016
We called our Discover Card (credit card) to inquire about a $19.95 charge that appeared on our credit card today. We called the phone number associated with the charge. 1-888-646-1662. Discover said the charge indicated it was from BBV Hotbooks and it was a recurring monthly charge which...

Audible / Used their free trial and was charged for who knows what

Gr
Grace on Jul 22, 2016
I have signed up for a 90 day free trial. I accidentally found Audible and was really happy to find a place with such a huge variety of audio books. I decided to try their free service first before paying for full subscription. Well, I decided to listen to one of the books and really liked...

Barnes & Noble / Manager on Duty

Li
Listysue on Jul 20, 2016
I needed some help with finding a book or location to find the book. I went to the area in the middle of the store and waited for the person to get off the phone. She did not say anything except I have to take care of this person on the phone. It was as if you are here YOU wait. I looked...

Complaint Registration Form / Complaint Registration Form

Te
test123123123123 on Jul 15, 2016
Complaint Registration FormComplaint Registration FormComplaint Registration FormComplaint Registration FormComplaint Registration FormComplaint Registration FormComplaint Registration FormComplaint Registration FormComplaint Registration FormComplaint Registration FormComplaint...

Barnes & Noble / Ordered a curriculum book for my college class but hasn't arrived in 1 month

Ta
Taz1! on Jul 13, 2016
I Ordered Practical Guide to Early Childhood Curriculum by Claudia Eliason. Order number 4017711574. I ordered this on June 19, 2016. I made email contact with seller on July 5. He returned half of my fee for the book, which was agreed upon, as he said the book would be here on Monday...

AirAsia / Information on the website and not helpful team

Fl
Flavia Marini on Jul 4, 2016
I made a reservation for kuala lumpur and the flight had connection in Australia only 1 hour . On the site it is necessary not warn tee visa to Australia and then we can not take the flight . The team airasia not help at all, he not returned my money and said it was my resposanbilidade...

Textbook Head / Terrible experience

Je
Jerry on Jun 22, 2016
I have ordered a book from www.textbookhead.com and did not receive it. Of course I've tried to get some information from Textbook Head customer service but they did not reply. When I contacted PayPal they resolved my issue very quickly and refunded my money. But they said that they also...

Betterworldbooks / Did not receive the book

Da
Danielle on Jun 21, 2016
I have ordered a book from www.betterworldbooks.com and it was sent via USPS and I was given a tracking number. When the estimated delivery date came I received nothing so I contacted BetterWorldBooks customer service to see what was going on and they said that I need to call USPS to get...

Real Simple Magazine / Charging me for a renewal that I didnt order

Ap
Apryllll on Jun 20, 2016
I ordered a subscription to Real Simple several months ago and never received the magazine. Now tonight I noted that this company took $38.00 from my checking account without my authorization. When I called I encountered a prerecorded message that stated I was eligible to 2 months of thi...

247vidz.com / free trial membership?

No
nomoregames on Jun 17, 2016
I ordered a book online and I was charges 49.99 US for a membership I don't remember subscribing to. I called my credit card company and they were able to refund my money. I will be more careful ordering anything online. Never give out your credit card for anything free! Nothing is free!!

Barnes and Noble / Bad Service dues to shipped a wrong book

Yu
Yung Pham on Jun 16, 2016
I ordered a book online with Barn and Noble, paid extra shipping for it to delivery in 2 days just in time to study for my test in summer school with the university. They sent a wrong book and refused to expedite it back to me in time for my test. They said it will be another 6 days until...

AccountNow / Card issue

De
Delisa Davis on Jun 14, 2016
Hello my name is Delisa Davis I'm calling I'm calling about a account that I have a child with the card number ending in 4716 and I'm getting the run-around about my card for some reason my car was on got restricted when I just called you guys just the ex a question and then my car end up...

Textbooks.com / Fraud of Textbooks.com

Di
didi526389 on Jun 7, 2016
Textbooks.com is shady. Placed an order through textbooks.com with standard shipping, the website said Standard Domestic 6-18 Business Days. After 6 days of order placed, no any progress update about my update on Textbooks.com website. I sent a inquiry through their customer service portal...

CengageBrain / Book Rental

Cl
Cleporehart on Jun 6, 2016
CengageBrainJune 6, 2016 trying to return a book. Book is 2 days late, and they won't let me extend the due date, trying to charge me full price for a new textbook at an additional price of $252.96. Book is currently being sold on Amazon for $36. I want to return the book, the site states you need a...

Chegg / Can't cancel my accound

Da
Dan on Jun 6, 2016
Wanted to cancel my subscription because I had enough of Chegg. There was no way I could do that myself so I contacted their customer service and asked them for help. They replied me something that made no sense and did nothing. They gave me some sort of link and said that I need to go...

Barnes and Noble / Barnes & Noble Credit Card

Sd
sdrake on Jun 5, 2016
Barnes and Noble is not in the business of selling books anymore. All they are interested in is getting customers to sign up for there memberships and credit card. Every time I go to the registers I get the same questions. So if you are making different purchases in the store from...

The Meredith Store / Did not receive full order and have not received credit

Sb
sbe1229 on Jun 2, 2016
Ordered 2 cooking magazines and 2 cooking books on line from themeredithstore.com on Jan. 24, 2016. order# 123812. Received 1 magazine and 1 book. Called on 2/19, 1-800-394-8573, spoke to Brandy and asked about my other missing books. Give it time and wait til March. Called on 3/7 and...

KoboBooks / No help from customer service

Ma
Mandy on Jun 2, 2016
I saw my friend using KoboBooks and I really loved it and decided to sign up. But there was a screen which said that they were not able to process the payment and I could not complete the registration process. I contacted KoboBooks customer service and was told that I need to contact my...

ValoreBooks / Terrible experience

Li
Lisss1 on Jun 1, 2016
I have ordered a book from ValoreBooks which was necessary for my class. They gave me a tracking number but it was not working. Two weeks passed and nothing arrived so I contacted ValoreBooks customer service and asked about my book. They said that it was on its way and also provided me a...

Thriftbooks / Very bad condition; no customer service

He
Helga on May 27, 2016
I have ordered two books from them. When I received my order I was very disappointed because one book was wrong and the other one was damaged. When I ordered I knew that these books were used before, but it was said that everything was in a good condition. But one book was missing several...
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