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Books Complaints

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Thriftbooks / Very bad condition; no customer service

He
Helga on 2016-05-27
I have ordered two books from them. When I received my order I was very disappointed because one book was wrong and the other one was damaged. When I ordered I knew that these books were used before, but it was said that everything was in a good condition. But one book was missing several...

Textbookrush / Ridiculous company

To
Tom on 2016-05-25
I have rented a book from TextbookRush website and returned it in a timely manner. Book was already used but it was in a great condition and I returned it the same. But then I noticed a charge and when I contacted TextbookRush to ask what was going on, they said that the book was damaged!!...

Audible / Fraudulent charges

En
Enma on 2016-05-24
I decided to try Audible and signed up but they automatically charged me for 6 months without my permission. I sent them tons of messages but they ignored me, then I called and spoke to one of their reps. They said that refund was not possible, but I was very pushy and annoying and called...

Donnaplay.Com leeds / Unauthorized card charges

Ob
Observer 2016 on 2016-05-22
Donnaplay.Com leedsLast night, I found this website on Google while searching for a certain textbook to read. I was asked to create an account and provide a cc info for verification with a promise no to charge with a free account membership. When I clicked on the book to read, it took me to a a page for...

Abebooks / Worst ever!!

Pa
Paula on 2016-05-18
I have ordered a book from AbeBooks as a birthday present for my brother. The book was quite a rare one and when I found it on AbeBooks I was extremely happy. I made my order, paid for the book and that was it. They never delivered my order! My brother's birthday was two weeks ago and he...

Knetbooks / The worst company ever!

Ri
Rita on 2016-05-17
Ordered two books from Knetbooks and all the books were in a terrible condition, they had this strange old smell and were dirty, some books even had some missing pages!! I contacted customer service and told them that I want to return everything because of the poor condition and they...

Quickfilmz / Redirected from a site to a fraud scam

Sa
Sawah26 on 2016-05-08
I Googled, looking for a free auto book of "How to have a Mary Heart in a Martha World" and after clicking on the link "http://offermaxs.com/download/u/book.php?asin=B000SEHC18" from this site https://www.google.com/fusiontables/DataSource?docid=14PCtknZgjtavnaHT-FyN-fUPIua5q_JCkxGjl4oB#rows:id=1 Then I...

Handyman Club of America / Subscription Lapse

Ri
Richard Malkowski on 2016-05-06
I'm lodging a complaint regarding my lifetime membership to Handyman club of America. My membership was apparently terminated without my knowledge . I would like it reinstated with an answer why it was stopped. Thank you, Richard Malkowski

Barnes and Noble / Sale books on Nook

An
Annie M Beckert on 2016-05-04
I down-loaded a number of samples of books that were originally priced at $2.99 or less, but by the time I read the samples and decided to purchase them their respective prices had high rocketed to $9.99 and $13.99 and so on. When I called customer service to ask them to honor the original...

Books-A-Million (BAM) / Hidden Subscription Fees

St
Student11 on 2016-05-04
The clerk from Books-A-Million flat out lied to me about the magazine subscription. I asked her if I was going to be charged anything once the trial expires, she said: "No payments at all and if you dont like the magazine, you dont have to do anything at all. It will automatically cancel." How...

EbookRoad / Ebook Billing Scam

Jo
jonhenry754 on 2016-05-03
I received a letter on Friday, April 29, 2016 and dated April 1, 2016, in the mail from some outfit called EbookRoad, www.ebookroad.com, with a homemade letterhead, 500 Marquette Ave. Suite 1200 Albuquerque, NM, 87102, 1-877-251-3615, never heard of them. The letter is thanking me for...

Usenet.nl / Unethical behavior bait & switch tactics

Ca
Carlos Ferrero on 2016-05-01
Usenet.nlI subscribed to the trial subscription. They were supposed to grant me access to the trial subscription, to download ebooks and files, but they only sent me the access data to the trial subscription when the trial period was nearly exhausted. This prevented me from assessing or evaluating...

Ergode Books / Received only one book

To
Tokko on 2016-04-29
Ordered several books from this online store and received only one. Have no idea what happened with the rest of my order but it is impossible to contact them so I don't know what to do. Found their phone number but it is always busy. Do not buy from Ergode Books, it seems like they are not...

Half.com / No seller protection! Don't sell anything here!

Jo
Joshua on 2016-04-21
I decided to sell some books and wanted to use Facebook or some other social networks, but then a friend of mine told me about Half website. My friend purchased some books there and was very satisfied. Well, this place is good for buyers, but it's definitely a complete nightmare for...

AbeBooks Inc / Didn't receive my order

Mi
MissDi on 2016-04-19
I did not received my order and there is absolutely no way to contact customer service. Yes, they have a phone number and email, but they continue to ignore me! I have ordered 5 books from AbeBooks company and I was shocked when I did not receive anything. I thought this was a reliable and...

sbpra.com / payment

Pa
Patricia Hastings on 2016-04-17
published with strategic books...this tumultuous tell all...was to be my new world work...to bring to me all the things the real world has to offer...but instead 2 years later i sit...with no payment from the sign of the contract...although available in books stores and on the net...i...

Bottom Line Books / Books not ordered.

Ma
Marie Marshman on 2016-04-12
I received an order from Bottom line books co. Which I did not order. The bill says that I owe $44.95 there is no telephone number that I can reach them at to dispute this . If I don't get some answers and some satisfaction I will contact the Better Business bureau immediately.

DigitalSoftOcean / Site does not work!

La
Laura on 2016-04-12
I have purchased several books from DigitalSoftOcean and everything was fine, I had no problems and had an easy access to the books. I really enjoyed reading books and loved the site, but suddenly all my books were gone! And then few days later they site crashed and now I have no access! I...

printsasia.com / Selling Pirated PDF's - Including Mine

Ma
Marc Libidinsky on 2016-04-11
The site is offering pirated downloads of my books 'Bread Upon the Waters' and 'Rise of The Beast' Their is no way to contact them; otherwise, I'd post or email the following information: Hello, The book downloads of "Bread Upon the Waters" and "Rise of The Beast"by Marc Libidinsky is of a...

Audible / I had no idea I was a member!

Ja
James on 2016-04-11
I joined www.audible.com and somehow I signed up for a membership. I had no idea I was a Audible member until they started to take my money. I called the company and asked them to cancel my membership and they started to tell me that I'm doing a big mistake and told that I was a satisfied...
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