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Invoicing Bureau / Renewal of Subscription

Ceeng on 2016-06-25
Invoicing BureauAddress of request for subscription renewal is P.O. 6093, Harlan Ia, 51593-1593. Appears to be not the Hearst Corp. Reneawal rate is $14 more than that offered by Hearst. I can not fined any way to stop automatic renewal. The web sight paygiftpopularmechanics.com has been identified to have multiple viruses.

Textbook Head / Terrible experience

Jerry on 2016-06-22
I have ordered a book from www.textbookhead.com and did not receive it. Of course I've tried to get some information from Textbook Head customer service but they did not reply. When I contacted PayPal they resolved my issue very quickly and refunded my money. But they said that they also...

Betterworldbooks / Did not receive the book

Danielle on 2016-06-21
I have ordered a book from www.betterworldbooks.com and it was sent via USPS and I was given a tracking number. When the estimated delivery date came I received nothing so I contacted BetterWorldBooks customer service to see what was going on and they said that I need to call USPS to get...

Real Simple Magazine / Charging me for a renewal that I didnt order

Apryllll on 2016-06-20
I ordered a subscription to Real Simple several months ago and never received the magazine. Now tonight I noted that this company took $38.00 from my checking account without my authorization. When I called I encountered a prerecorded message that stated I was eligible to 2 months of thi...

247vidz.com / free trial membership?

nomoregames on 2016-06-17
I ordered a book online and I was charges 49.99 US for a membership I don't remember subscribing to. I called my credit card company and they were able to refund my money. I will be more careful ordering anything online. Never give out your credit card for anything free! Nothing is free!!

Barnes and Noble / Bad Service dues to shipped a wrong book

Yung Pham on 2016-06-16
I ordered a book online with Barn and Noble, paid extra shipping for it to delivery in 2 days just in time to study for my test in summer school with the university. They sent a wrong book and refused to expedite it back to me in time for my test. They said it will be another 6 days until...

AccountNow / Card issue

Delisa Davis on 2016-06-14
Hello my name is Delisa Davis I'm calling I'm calling about a account that I have a child with the card number ending in 4716 and I'm getting the run-around about my card for some reason my car was on got restricted when I just called you guys just the ex a question and then my car end up...

Textbooks.com / Fraud of Textbooks.com

didi526389 on 2016-06-07
Textbooks.com is shady. Placed an order through textbooks.com with standard shipping, the website said Standard Domestic 6-18 Business Days. After 6 days of order placed, no any progress update about my update on Textbooks.com website. I sent a inquiry through their customer service portal...

CengageBrain / Book Rental

Cleporehart on 2016-06-06
CengageBrainJune 6, 2016 trying to return a book. Book is 2 days late, and they won't let me extend the due date, trying to charge me full price for a new textbook at an additional price of $252.96. Book is currently being sold on Amazon for $36. I want to return the book, the site states you need a...

Chegg / Can't cancel my accound

Dan on 2016-06-06
Wanted to cancel my subscription because I had enough of Chegg. There was no way I could do that myself so I contacted their customer service and asked them for help. They replied me something that made no sense and did nothing. They gave me some sort of link and said that I need to go...

Barnes and Noble / Barnes & Noble Credit Card

sdrake on 2016-06-05
Barnes and Noble is not in the business of selling books anymore. All they are interested in is getting customers to sign up for there memberships and credit card. Every time I go to the registers I get the same questions. So if you are making different purchases in the store from...

The Meredith Store / Did not receive full order and have not received credit

sbe1229 on 2016-06-02
Ordered 2 cooking magazines and 2 cooking books on line from themeredithstore.com on Jan. 24, 2016. order# 123812. Received 1 magazine and 1 book. Called on 2/19, 1-800-394-8573, spoke to Brandy and asked about my other missing books. Give it time and wait til March. Called on 3/7 and...

KoboBooks / No help from customer service

Mandy on 2016-06-02
I saw my friend using KoboBooks and I really loved it and decided to sign up. But there was a screen which said that they were not able to process the payment and I could not complete the registration process. I contacted KoboBooks customer service and was told that I need to contact my...

ValoreBooks / Terrible experience

Lisss1 on 2016-06-01
I have ordered a book from ValoreBooks which was necessary for my class. They gave me a tracking number but it was not working. Two weeks passed and nothing arrived so I contacted ValoreBooks customer service and asked about my book. They said that it was on its way and also provided me a...

Thriftbooks / Very bad condition; no customer service

Helga on 2016-05-27
I have ordered two books from them. When I received my order I was very disappointed because one book was wrong and the other one was damaged. When I ordered I knew that these books were used before, but it was said that everything was in a good condition. But one book was missing several...

Textbookrush / Ridiculous company

Tom on 2016-05-25
I have rented a book from TextbookRush website and returned it in a timely manner. Book was already used but it was in a great condition and I returned it the same. But then I noticed a charge and when I contacted TextbookRush to ask what was going on, they said that the book was damaged!!...

Audible / Fraudulent charges

Enma on 2016-05-24
I decided to try Audible and signed up but they automatically charged me for 6 months without my permission. I sent them tons of messages but they ignored me, then I called and spoke to one of their reps. They said that refund was not possible, but I was very pushy and annoying and called...

Donnaplay.Com leeds / Unauthorized card charges

Observer 2016 on 2016-05-22
Donnaplay.Com leedsLast night, I found this website on Google while searching for a certain textbook to read. I was asked to create an account and provide a cc info for verification with a promise no to charge with a free account membership. When I clicked on the book to read, it took me to a a page for...

Abebooks / Worst ever!!

Paula on 2016-05-18
I have ordered a book from AbeBooks as a birthday present for my brother. The book was quite a rare one and when I found it on AbeBooks I was extremely happy. I made my order, paid for the book and that was it. They never delivered my order! My brother's birthday was two weeks ago and he...

Knetbooks / The worst company ever!

Rita on 2016-05-17
Ordered two books from Knetbooks and all the books were in a terrible condition, they had this strange old smell and were dirty, some books even had some missing pages!! I contacted customer service and told them that I want to return everything because of the poor condition and they...
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