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Airlines Complaints

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Lufthansa

Posted: 2006-07-19 by Natalia  [send email]
Unreasonable behavior of Lufthansa personnel
Complaint Rating:  100 % with 4 votes
In the first few words of this letter I would like to express my gratitude to Lufthansa for upholding their remarkable reputation among passenger airlines over the past few decades. Our family has been steadfast in using the services of Lufthansa airlines and we have flown many miles with them.
Comments United States Airlines

United Airlines

Posted: 2006-07-20 by Melanie  [send email]
One kind deed deserves another!
Complaint Rating:  0 % with 0 votes
I was kind enough to bump off a flight that United Airlines had overbooked. I sat in the airport quite a few hours waiting for the next flight. I have not used my voucher yet and now we have an emergency where I need to use it. When I agreed to be bumped I did not know about the ticket until...
Comments United States Airlines

Air Jamaica

Posted: 2006-08-05 by MBL  [send email]
Air Jamaica confirmed almost every bad thing we had heard
Complaint Rating:  80 % with 5 votes
For the most part, the letter which follows is self-explanatory. Air Jamaica did not respond to it and even refused to give us our Delta frequent flier miles for this trip by just not posting them and not responding to requests to do so. Happily, Delta took care of that for us (Delta and Air...
Comments United States Airlines

Allegiant Airlines

Posted: 2006-08-15 by David  [send email]
Poor handling of passengers and lack of provisions
Complaint Rating:  33 % with 3 votes
I am complaining Allegiant Air is poor handling of passengers and lack of provisions or preparedness for those with hearing impairments. I was sitting by the gate for my return flight on June 25, 2006 (flight 474 from Las Vegas to Sioux Falls). The electronic LED sign above the counter was showing...
Comments United States Airlines

US Airways

Posted: 2006-08-17 by Rod  [send email]
US Airways policy
Complaint Rating:  100 % with 2 votes
I am writing this review in regards to us airways policy of charging a $100.00 fee on top of the difference in the cost of a new ticket.

I was scheduled to leave for a flight on 8-4-06 at 8:00 am. When I departed my house to go to the airport I discovered that I had a flat tire....
Comments United States Airlines

United Airlines

Posted: 2006-08-17 by boykman  [send email]
Do not care about their customers!
Complaint Rating:  80 % with 5 votes
I have had terrible experiences with United over the years and swear I will never fly them again. But this last time takes the case.

I flew from LAX to Cedar Rapids, Iowa on July 2, 2006. I arrived an hour and half early for my flight. The lines were really long and not moving...
Comments United States Airlines

British Airways

Posted: 2006-08-17 by sasjul  [send email]
Contemptuous and unprofessional customers treatment
Complaint Rating:  88 % with 8 votes
This is a letter to inform British Airways’ current and prospective customers of British Airways’ poor customer service following its last-minute cancellation of one of its flights.

On July 6th, 2006, we were to travel with British Airways from Moscow (Domodedovo Airport)...
Comments United States Airlines

Euro Fly

Posted: 2006-08-21 by Judy and Tony B  [send email]
I was bored to tears!
Complaint Rating:  0 % with 0 votes
We recently flew it Italy via Euro Fly. Our departure was supposed to leave @ 4:45 pm on 07-28-06. We started boarding at 7:00 pm, taxied to the runway at 7:30 pm. There were about 15-20 airplanes waiting on the runways for takeoff before us........we didn't leave until 9:00 pm. So we sat...
Comments United States Airlines

Flight from Montego Bay, Jamaica to Baltimore-Washington International

Posted: 2006-08-31 by Zachary  [send email]
Numerous items were missing
Complaint Rating:  0 % with 0 votes
I was on flight #0041 on Sunday July 9, 2006 from Montego Bay, Jamaica to Baltimore/Washington International (BWI) and upon my arrival I discovered numerous items were missing from my luggage.

Following is a list of those items:

· Cannon Elf Digital Camera...
Comments United States Airlines

Allegiant Air

Posted: 2006-09-03 by Michael Hetland  [send email]
No contingency plan!
Complaint Rating:  65 % with 48 votes
I am writing to express my extreme disappointment with Allegiant Air. Hopefully, my mistakes will serve as a warning to others who are lured to use this discount airline to save a few bucks. Remember, “You get what you pay for.” I missed my return flight from Springfield, MO to Orlando,...
Comments United States Airlines

Lufthansa

Posted: 2006-09-04 by Nebahat  [send email]
Flight from Munich to LA - left hungry
Complaint Rating:  75 % with 4 votes
On 25th June 2006 I was traveling with ten students from Munich to Los Angeles with the flight number of LH 452.The beginning of journey looked quiet fine. Due to a very long journey we had been offered two meals. The first one was fine. But second one was meal with pork. Because we are from...
Comments United States Airlines

Frontier Airlines

Posted: 2006-09-05 by Kerri  [send email]
No respect to passengers
Complaint Rating:  78 % with 9 votes
I sincerely regret that I have to write this letter. I think it is my duty as a consumer to advise you of the events that occurred with your airline employees at McCarran International airport on June 25, 2006. This was, in all of my years of travel, the worst experience with an airline and...
Comments United States Airlines

Continental Airlines

Posted: 2006-09-06 by  Dian Greene-R  [send email]
Where the hell do you hire your employees?
Complaint Rating:  55 % with 11 votes
Me and my husband are VERY frequent travelers. I have had the honor of trying out almost every single airline international to Narita Airport due to our frequent vacationing there. This Xmas me and my husband and 3 year old son decided to fly Continental for the very first time. We will NEVER...
Comments United States Airlines

American Airlines

Posted: 2006-09-12 by newman  [send email]
No respect for its customers
Complaint Rating:  100 % with 1 votes
I am a "Gold for Life" American AAdvantage member. Unfortunately, I am now disabled from a spinal cord injury I suffered 4 years ago. I have traveled 4 times in the past 4 months, and 3 of those times decided to take a different airline for the following reasons.

1....
Comments United States Airlines

American Airlines

Posted: 2006-09-19 by tio rafa  [send email]
Flight 1639 - 6 hours delay
Complaint Rating:  0 % with 0 votes
We went threw HELL. As we got on the FRIST jet airbus a300 evrything went well untill power went off ok thats fine so we got to the SECOND jet and guess what power too went out all hell got loose people got mad, some were on Rx. med. we had to go threw customs 3 times would u belive. Our flight...
Comments United States Airlines

American Airlines

Posted: 2006-09-21 by adaddyssgirl  [send email]
The most miserable experience
Complaint Rating:  33 % with 3 votes
This was the most miserable experience me, my husband, and sister has ever had. First of all AA did not inform us that the connecter flight was half the size of a normal flight or the one we got off of. My husband who Is 6'3,360lbs was miserable; and my sister who is 5'9 420lbs could...
Comments United States Airlines

Lufthansa

Posted: 2006-09-27 by Arindam Bhattacharyya  [send email]
Delay of checked luggage
Complaint Rating:  100 % with 1 votes
I checked my luggage in austria.vienna.there was a flight of austrian airlines 0s 115. It was a vienna munich flight. The check in luggage for delhi as my final destination. My next flight was lh 762 for munich delhi at 20:25 on 24 th sep 2006. But next morning 0n 25th i found no check in luggage.
Comments India Airlines

Air Canada

Posted: 2006-09-28 by M. Mac D  [send email]
Rude customer service
Complaint Rating:  50 % with 2 votes
I have a credit for a flight from July 21, 2005 when I had to cancel a return only flight from Halifax to Victoria because of car trouble on a cross country trip and could not meet the time to fly home to BC.
I had cancellation Insurance at the time and did think to call them to report...
Comments Canada Airlines

Delta Airlines and Trip Mate Insurance Company

Posted: 2006-09-28 by Linda  [send email]
Trip Mate insurance company is a liar and Delta Airlines could care less
Complaint Rating:  88 % with 8 votes
I am having SEVERE problems trying to get reimbursement for clothing I had to purchase while in Paris, Bern and Lucerne Switzerland. I had travel insurance with Trip Mate. I have been dealing in a long drawn-out process since June 4, 2006. Delta Airlines left a container of luggage sitting on...
Comments United States Airlines

Singapore Airlines

Posted: 2006-10-01 by Dean  [send email]
Unsatisfaction of air-plan landing
Complaint Rating:  33 % with 3 votes
With refer to the above subject, on 19th July 2006 at 17:00pm I was taking SIA Airline SQ116 back to Malaysia (Kuala Lumpur) for my 1 day business trip in Singapore. During the whole journey back to Malaysia I felt comfortable and satisfied with the environment and service from cruel members....
Comments United States Airlines

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