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Avis Budget Car Rental, LLC

6 Sylvan Way
New Jersey
United States - 07054
Customer Care
+1 800 283 4382(Customer Service / Reservations) 0 0
+1 800 214 6094(Customer Service) 0 0
+1 800 404 8033(Technical Assistance) 0 0
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Budget Complaints & Reviews

Budget Car Rental - Florida, Orlando / Car rental

Njack on 2016-02-09
I booked and paid for car rental for a minivan for my family over Christmas in Florida. It cost £516.76 which included all statutory insurance required to drive in USA. I have been travelling to the states for over 10 years and I am familiar with the car rental, however, I usually use...

Avis Budget Group, Inc. / Deposit & Overcharged moneys not reimbursed after 4 months

Desmond Painter on 2016-01-26
To Whom it may Concern:- I, Desmond William Painter of South Africa hired a car from the above-mentioned Company from 10 September 2015 to 24 September 2015 on Contract No.450932263. The Avis Representative – Y. Sabbar – apparently could not do the transaction on our Credit Card [which...

Budget Truck Rental - California, Anaheim / Car Rental and Con Artist Manager

CADmanDH on 2016-01-14
I rented a from this location for a last minute trip and other places were booked. Eric Sosa was the person and apparently a manager at this location. He offered me a "manager special" to upgrade my sedan to an SUV. The Car was clean, yet had a small dent on the driver side rear door. Mr...

Budget - Missouri, Kansas City / Rental Car

Reviewer65655 on 2015-12-14
Today at 6 pm Central time I rented a car at Budget in the Kansas City Airport and it was the worst experience ever in my 45 years. It was such a bad experience I went to my car and broke down and cried. I flew in from Oklahoma and walked up to the counter and 3 out of the 5 counter...

Budget Car Rental - Arizona, Phoenix / Gas Service Option

Reviewer86069 on 2015-11-30
I rented a car in Phoenix, Arizona to drive to San Diego, Ca. I was quoted $1.98 a gallon if I took the Gas Service Option which is a prepaid tank of gas. I took the option because in San Diego gas is higher. I come to find out that there is an 18.55% city and county sales tax added to the...

Budget / Truck and car rental

Mike Kolentus on 2015-11-28
To: Mr. Thomas M. Gartland- COO Budget Rental 6 Sylvan Way, Parsippany, NJ 07054 Mr. Gartland, I reserved a rental truck from Budget and even received a reminder email on 11/26/2015 verifying and reminding me of my reservation #######. When we went to pick up the reserved truck located at...

Budget Truck Rental / Cancellation Fee

Reviewer53572 on 2015-11-21
I reserved a truck, but upon arrival my credit card had internal issues. Unfortunately I do not carry more than one at a time. I called Barclay credit and they said the issued could not be resolved for 7 days. I asked the agent if there were any repercussions in canceling the truck given...

Budget / Charge my credit card

elzbieta wieczorek on 2015-11-18
I booked a car in Israel and I dont remember the name of the company on the airport, because we left a car everything was fine and a few days ago I saw on my account that there was a charge from a car rental company .There was no explanation, nothing Im waiting for any explanation Elzbieta Wieczorek

Budget / Giving me a car with no oil

1115jacky on 2015-11-16
I am writing to tell you about my bad experience with Budget car rental. (Rental agreement number: 275142184, 08-11Nov Nantes airport) On the second day of rental, I found that my GPS charging is not working (and it is not working from day 1, but we don't know it's not charging...

Budget Rent A Car / Rip off

Packman928 on 2015-11-03
I rented a car at Honolulu International Airport on October 29 2015. The vehicle was just fine until the afternoon of November 1, 2015 when I had to have it towed because it would not start. I called the Budget 1800 number as directed and requested a tow. The (Proto-WCO) tow truck arrived...

Avis Budget Group, Inc. - New Jersey, Parsippany / Unprofessional Customer Service

DreaA on 2015-10-28
I called to discuss charges and see what could be done as I felt I was charged multiple times for the same fees. I realized there are two sides to every situation, both the consumer and the customer service rep, however I have never been treated so poorly by a company representative that I...

Budget Car Rental / Overcharging

Reviewer69423 on 2015-10-15
My husband and I rented a car from Budget at Orlando International Airport. When we came back to return it, not knowing the area, we wound up in the car rental return lanes before we could get off the highway to get gas. We got stuck inside and couldn't turn around so we had to tell them...

Budget Car Rental - Pennsylvania, Pittsburgh / Budget is glad to take fuel charge money

Te Gorb on 2015-10-08
Do not accept a charge for the 'fuel purchase' Budget is just stealing your money. If the take is full or 3/4 full you still get charged for a full tank of gas. No way to object unless you have a receipt. If you return with 3/4 of a tank you have no receipt. Your money is gone. All you get...

Budget - Illinois, Chicago / Rental defective car

Vincent Li on 2015-10-02
I was rented a defective car that caused a hazardous experience and was not compensated or reimbursed for the repairs made to get us back to the airport. We had reserved a car with Budget thru CheapOair for Sept 1 at Chicago OHare airport at 10000 Bessie Coleman Drive. We picked up the car...

Avis Budget Car Rental, Llc - Florida, Tallahassee / Billing - Reservation

Reviewer48642 on 2015-09-28
1- The car that I wanted to drive was not available and I was offered a lower car as alternative. (for mustang convertible vs chevrolet impala or vw beetle). I was forced to upgrade the package to 30usd more after a long air trip. 2- Customer service representative at drop off location wa...

Avis Budget Car Rental, Llc / Rental Car

Reviewer75553 on 2015-09-24
I rented a BMW from Avis on 7/31 and paid in full on my Amex card. The amount was over $230 with the usual surcharges that Europe charges. When I got to Munich on 9/17/2015 the line for checking in to get my car was 30 people deep and it took me over 1 hour to get the keys for my car. When...

Budget / Car rental - will never got there again

Reviewer66190 on 2015-09-16
We reserved a midsize car for 4 days at $15/day. When we went to pick it up the desk clerk said that we could upgrade to a Lincoln for $20/day. We hesitated because we really didn't need a bigger car. He said, "Come on, for only $5 more you can get a really nice car." My partner...

Budget Truck Rental / Horrible Customer Service and Unsafe Trucks

a dub on 2015-09-16
The local Budget Truck rental stores I've done business with are nice and helpful, but it's the national roadside assistance and customer service that is awful. Halfway through our journey, the ABS light came on on the dash. We did our part by stopping in a decent sized city (where there...

Budget / Unauthorized credit card charges

Hello, On 6 September, I tried 3 times to booking a car in BUDGET website, however, my card was denied and the car rental process has not been completed, I did not get a booking number. At the same time I observed three debits equal value on my card at Budget.com name of US $ 94.92...

Budget Truck Rental / Possible Stolen Items

VictimTheft on 2015-08-13
Used Budget Truck Rental for a move from California to Texas. When we dropped off the truck we left an open box of UNOPENED food in the front: Chips, coke, candy and also RayBan sunglasses in the box. The box was lcut in half to carry our goods. It was all in open clear view. That night we...

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