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Budget Customer Care Service

Avis Budget Car Rental, LLC

6 Sylvan Way
New Jersey
United States - 07054

Customer Support Phone Numbers

+1 800 283 4382(Customer Service / Reservations) 0 0
+1 800 214 6094(Customer Service) 0 0
+1 800 404 8033(Technical Assistance) 1 0
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Budget Complaints & Reviews

Budget Car Rental / Carrental The LDW trap

Peter B14. on 2016-05-22
When renting a car in Florida, on collecting the car I got charged a huge amount of money (more than the carrental itself) because of LDW costs. The Budget lady explained to me that US citizens are sometimes personally covered for LDW. However as one of the first questions concerns your...

Budget Rental Car - South Carolina, Charleston / Charge for additional driver

B Woodard on 2016-05-20
Picked up my rental car and asked if I could add an additional driver when he arrived the next day. I was told there would be no additional charge. When we stopped by the next day they wanted $100+. I was told because I had no kind of discount (AAA or Costco which I would have qualified...

Budget Rent A Car / overcharged

robert mcginnis on 2016-05-16
Rented a car online through Car rentals.com for a trip to Phoenix. Reserved for 13 days, beginning April 4, 2016. My wife was arriving there on Monday, April 4 and I was to join here on Thursday, April 7. Estimated charge for a Ford Explorer, or similar, was $645.37. When my wife arrived to...

Budget Rent A Car - Kentucky, Louisville / car rental

M Sarki on 2016-05-04
Unbelievable, but the female counter service rep treated me like a bum or homeless person. My long hair and severely casual clothes prompted her to judge me inappropriately and embarrassed me in the so-called"fast-break" line (of which I am a member). The Ford Focus I paid for in advance...

Budget / Car Rentals

dinistic on 2016-04-26
I've booked the car online with a children toddler. I've paid and when I arrived to the Sao Paulo, Brazil Airport, the agency didn't have any toddler available. So as I was with my children I couldn't get the car available. in the local agency, no one wanted to write down what happened and I...

Budget / Paid and didn't get the car

dinistic on 2016-04-25
I've booked the car online at VAYAMA.com Regular car with a children toddler. I've paid and when I arrived to the Sao Paulo, Brazil Airport, the agency didn't have any toddler available. So as I was with my children I couldn't get the car available. in the local agency, no one...

Budget Car Rental - Michigan, Troy / Van rental

Sally O'Meara on 2016-03-25
My son rented a 12-passenger van from the Troy, MIchigan Avis office on March 11. The van sprung a leak and left the kids stranded on a desolate Colorado roadside for 4 hours. The replacement van's windshield wiper flew off after a couple miles. Avis refused to replace it and made my son...

Budget Car Rental - Florida, Orlando / Car rental

Njack on 2016-02-09
I booked and paid for car rental for a minivan for my family over Christmas in Florida. It cost £516.76 which included all statutory insurance required to drive in USA. I have been travelling to the states for over 10 years and I am familiar with the car rental, however, I usually use Dollar...

Avis Budget Group, Inc. / Deposit & Overcharged moneys not reimbursed after 4 months

Desmond Painter on 2016-01-26
To Whom it may Concern:- I, Desmond William Painter of South Africa hired a car from the above-mentioned Company from 10 September 2015 to 24 September 2015 on Contract No.450932263. The Avis Representative – Y. Sabbar – apparently could not do the transaction on our Credit Card [which i...

Budget Truck Rental - California, Anaheim / Car Rental and Con Artist Manager

CADmanDH on 2016-01-14
I rented a from this location for a last minute trip and other places were booked. Eric Sosa was the person and apparently a manager at this location. He offered me a "manager special" to upgrade my sedan to an SUV. The Car was clean, yet had a small dent on the driver side rear door. Mr...

Budget - Missouri, Kansas City / Rental Car

Reviewer65655 on 2015-12-14
Today at 6 pm Central time I rented a car at Budget in the Kansas City Airport and it was the worst experience ever in my 45 years. It was such a bad experience I went to my car and broke down and cried. I flew in from Oklahoma and walked up to the counter and 3 out of the 5 counter...

Budget Car Rental - Arizona, Phoenix / Gas Service Option

Reviewer86069 on 2015-11-30
I rented a car in Phoenix, Arizona to drive to San Diego, Ca. I was quoted $1.98 a gallon if I took the Gas Service Option which is a prepaid tank of gas. I took the option because in San Diego gas is higher. I come to find out that there is an 18.55% city and county sales tax added to the...

Budget / Truck and car rental

Mike Kolentus on 2015-11-28
To: Mr. Thomas M. Gartland- COO Budget Rental 6 Sylvan Way, Parsippany, NJ 07054 Mr. Gartland, I reserved a rental truck from Budget and even received a reminder email on 11/26/2015 verifying and reminding me of my reservation #######. When we went to pick up the reserved truck located at...

Budget Truck Rental / Cancellation Fee

Reviewer53572 on 2015-11-21
I reserved a truck, but upon arrival my credit card had internal issues. Unfortunately I do not carry more than one at a time. I called Barclay credit and they said the issued could not be resolved for 7 days. I asked the agent if there were any repercussions in canceling the truck given...

Budget / Giving me a car with no oil

1115jacky on 2015-11-16
I am writing to tell you about my bad experience with Budget car rental. (Rental agreement number: 275142184, 08-11Nov Nantes airport) On the second day of rental, I found that my GPS charging is not working (and it is not working from day 1, but we don't know it's not charging...

Budget Rent A Car / Rip off

Packman928 on 2015-11-03
I rented a car at Honolulu International Airport on October 29 2015. The vehicle was just fine until the afternoon of November 1, 2015 when I had to have it towed because it would not start. I called the Budget 1800 number as directed and requested a tow. The (Proto-WCO) tow truck arrived...

Avis Budget Group, Inc. - New Jersey, Parsippany / Unprofessional Customer Service

DreaA on 2015-10-28
I called to discuss charges and see what could be done as I felt I was charged multiple times for the same fees. I realized there are two sides to every situation, both the consumer and the customer service rep, however I have never been treated so poorly by a company representative that I...

Budget Car Rental / Overcharging

Reviewer69423 on 2015-10-15
My husband and I rented a car from Budget at Orlando International Airport. When we came back to return it, not knowing the area, we wound up in the car rental return lanes before we could get off the highway to get gas. We got stuck inside and couldn't turn around so we had to tell them...

Budget Car Rental - Pennsylvania, Pittsburgh / Budget is glad to take fuel charge money

Te Gorb on 2015-10-08
Do not accept a charge for the 'fuel purchase' Budget is just stealing your money. If the take is full or 3/4 full you still get charged for a full tank of gas. No way to object unless you have a receipt. If you return with 3/4 of a tank you have no receipt. Your money is gone. All you get...

Budget - Illinois, Chicago / Rental defective car

Vincent Li on 2015-10-02
I was rented a defective car that caused a hazardous experience and was not compensated or reimbursed for the repairs made to get us back to the airport. We had reserved a car with Budget thru CheapOair for Sept 1 at Chicago OHare airport at 10000 Bessie Coleman Drive. We picked up the car...

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