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ATT Uverse

United States
Customer Care
Phone:(919) 319-5737
Fax:(919) 319-8154
 
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ATT Uverse Complaints & Reviews

ATT Uverse Service - dishonest promotion

Posted: 2014-07-17 by    sheila meadows
Complaint Rating:  100 % with 1 votes
att had a promotion on smart phones they were giving away the nokia smartphone for .75 cents and one for .50 cents if you would do a bundle two year contract with them.( by the way nokia is a great company with great costumer service) anyway, i wanted to upgrade my phone i already had the uverse...
Complaint comments Comments Complaint country United States Complaint category Internet Services

ATT Uverse - Gift card

Posted: 2014-06-19 by    Ancamat
Complaint Rating:  0 % with 0 votes
ATT sold us a Uverse program and promised a $100. gift card within 60 days, to offset the charges of changing over to Uverse. We have had the Unverse acct for several months and thus far, no gift card has been received in the mail as promised.
Calling ATT regarding this issue is a waste...
Complaint comments Comments Complaint country United States Complaint category Credit Cards

ATT Uverse - Wisconsin, Kenosha - FRAUDULANT BILLING

Posted: 2014-04-14 by    JB1223
Complaint Rating:  0 % with 0 votes
wondering how many people out there are in the same boat with me. i
cancelled service 05-2012 - returned equipment, paid final bill. 6
months later received a letter stating i owe $800+ for un-returned
equipment and service after the termination date. spoke with csr
Complaint comments Comments Complaint country United States, Wisconsin, Kenosha Complaint category Satellite & Cable TV

ATT Uverse - Billing

Posted: 2014-03-21 by    GeorgeSi
Complaint Rating:  0 % with 0 votes
Tried UVERSE for less than 24 hours. Called to have service terminated and was told that the account could not be closed since my phone had been ported to UVERSE and I needed to wait until it was ported back to ATT landland. That happened 10 days later. Called back to ATT to terminate my contract...
Complaint comments Comments Complaint country United States Complaint category TV, Music & Video

ATT Uverse - Price increase while on contract

Posted: 2014-03-11 by    Zaylyn
Complaint Rating:  100 % with 1 votes
I agreed to renew ATT uverse for one year in December, based on a quote to me of a total price for services. Now ATT says it is fair to raise the rate one month into my contract, yet I am penalized if I break the contract. Shouldn't a contract obligate both sides to the agreement?...
Complaint comments Comments Complaint country United States Complaint category Satellite & Cable TV

ATT Uverse Service - Repair

Posted: 2014-02-23 by    NannetteSmith
Complaint Rating:  0 % with 0 votes
ATT Uverse provides the absolute worse customer there is t. o offer. From the first transfer to the fifth, I will receive 5 different answers. I had an appt for repair on Sund Feb 23, 2014 and my time slot was 4-8, then I get an automated message that it's been changed to 12-4, what the...
Complaint comments Comments Complaint country United States Complaint category Products & Services

ATT Uverse - monthly payment

Posted: 2013-11-05 by    Francisco Reyes
Complaint Rating:  100 % with 1 votes
I had been calling every month on regard of the monthly bill. The last time that I talked to one of your representative was last month about the same date of today. 11-5-13. I spoke to Albert he talk me that my monthly payment will be $69.96 every month, I did not receive any statement last...
Complaint comments Comments Complaint country United States Complaint category Internet Services

ATT Uverse - California, Fremont - Reward card

Posted: 2013-10-23 by    Geetika Tulsi
Complaint Rating:  0 % with 0 votes
In August 2013 I got a new service of att uverse and got a good deal via website. I fixed my installation date and got a 25$ reward card. On the installation day I waited for the technician and later I called to check the status and it turns out my order did not went through, they apologize...
Complaint comments Comments Complaint country United States, California, Fremont Complaint category Entertainment

ATT Uverse - Nevada, Reno - Billing or Collection Issues

Posted: 2013-04-20 by    georgemayes
Complaint Rating:  0 % with 0 votes
Service Type: Residential Service
Account: 104697542
email: gmmbj1@gmail.com
I have been charged for adult paid-per-view movie consistently the same amount of $150 for the past three month. Nobody in our family ordered or watches paid-per-view movies. I am totally blind,...
Complaint comments Comments Complaint country United States, Nevada, Reno Complaint category Products & Services

ATT Uverse - Florida - service

Posted: 2013-04-01 by    Debra Daigle Woodruff
Complaint Rating:  0 % with 0 votes
This is only the beginning ATT, as I will post to every site available including BBB. I have UVERSE with tv, phone and internet. People, these people will lie to you. I have been having problems with my service since December 2012. Two months maybe having a total of 48 to96 hrs of service and...
Complaint comments Comments Complaint country United States, Florida Complaint category Telecommunications

ATT Uverse - California, San Francisco - Unfair Dunning

Posted: 2013-03-04 by    Bkolb
Complaint Rating:  0 % with 0 votes
In 2011 I attempted to contract with ATT U-verse for Internet service. When their installer arrived he was unable to install the service because there was no telephone jack near the equipment that it would have been connected to. He said it would cost $300 to wire my apartment for AT&T's...
Complaint comments Comments Complaint country United States, California, San Francisco Complaint category Internet Providers

ATT Uverse - California, San Diego - UNTRUSTWORTHY COMPANY

Posted: 2013-01-17 by    Pearl17
Complaint Rating:  100 % with 1 votes
I wrote this on yelp as well but I must voice my concern!


HORRIBLE CUSTOMER SERVICE!

Warning for Uverse customers, you should just get a voice recording of your technician saying that there is no service fee because they clearly have a way of charging you...
Complaint comments Comments Complaint country United States, California, San Diego Complaint category Unauthorized Charges

ATT Uverse - sucks

Posted: 2013-01-11 by    angrrrry
Complaint Rating:  0 % with 0 votes
technician number 6 is coming next week to hopefully fix the problem no one else could. Im shocked. Its been THE worst month constantly getting kicked off the internet and having to repeatedly call ATT. AND the technicians have the upper hand since there is no way to file a complaint about them...
Complaint comments Comments Complaint country United States Complaint category Internet Services

ATT Uverse - Michigan, Ypsilanti - charge for visit

Posted: 2012-08-07 by    W.J.Aparicio
Complaint Rating:  100 % with 1 votes
I am having problems gaining access to the internet via the Internet explorer.
On several occassion att techs. have came over and work on the problerm. The problem continues as of this date 8-9-12. On 7-1-12 I called the ATT tech support and talked to an STT rep. in the philiphines. She...
Complaint comments Comments Complaint country United States, Michigan, Ypsilanti Complaint category Internet Providers

ATT Uverse - Arkansas - reward rebate

Posted: 2012-07-27 by    Moonman20
Complaint Rating:  100 % with 2 votes
I should have known this account was going to be a problem from the first day service was to be connected. My wife received a telephone call from the service person inquiring if she was at the residence for installation. When she advised she was, he indicated he was there, but could not get...
Complaint comments Comments Complaint country United States, Arkansas Complaint category Satellite & Cable TV

ATT Uverse - Georgia, Marietta - slipshod service

Posted: 2012-07-20 by    edvanherik
Complaint Rating:  100 % with 1 votes
We got Uverse installed last week, and it cut out unexpectedly Tuesday. There had been some work done by a contractor in the yard, and we called Uverse, who told us that they checked the line from their end, and we must just have a bad modem. Okay. They sent us a new modem, and it turned out...
Complaint comments Comments Complaint country United States, Georgia, Marietta Complaint category Satellite & Cable TV

ATT Uverse - Illinois, Rolling Meadows - rebates

Posted: 2012-07-17 by    honan
Complaint Rating:  100 % with 2 votes
att offers rebates fom shotime and starz when you sign up for cable. they tell you to wait 3 months from the insallation then go to their respective websites for 25 dollars each. problem is you must download a form fill it out, along with copies of the first 3 months bills, then mail in for...
Complaint comments Comments Complaint country United States, Illinois, Rolling Meadows Complaint category Satellite & Cable TV

ATT Uverse - California - Billing Issue

Posted: 2012-07-05 by    confusedcustomer
Complaint Rating:  100 % with 2 votes
I have had Uverse TV/Internet/Phone since June 2009, since July 15th less than a month after activating my service I have called ATT Uverse minimum 2x a month to either fix my bill or fix a service. My original bill should have been about 100$, I was ALWAYS charged well over 250$ for services,...
Complaint comments Comments Complaint country United States, California Complaint category Internet Services

ATT Uverse - Illinois - bad customer service

Posted: 2012-07-05 by    maxwell98
Complaint Rating:  0 % with 0 votes
Cancelled service and so far have spent 2 hr on the phone, transferred 8 times, yes EIGHT times, to still trying to get my deposit back of 100.00. Each person makes something up, then when it doesn't fly, they transfer you to someone else. When I have asked for a manager, they say they...
Complaint comments Comments Complaint country United States, Illinois Complaint category Internet Providers

ATT Uverse - Georgia - tech messed up my sourrond sound

Posted: 2012-03-07 by    daisy bazemore
Complaint Rating:  0 % with 0 votes
I HAVE UVERSE T I HAVE SPOKEN TO A TECH ABOUTH MY T V FREZZE I HAS CALLED APPROMATLY 5TIMES BEFOR SENDING SOME OUT AND EHEN THEY SENT SOME OUT THE TECH STATED THE REASON WHY MT TV IS FREZZE BECAUSE OF MY SURROND SOUND HE UNHOOKKED HE WAS NOT SUPPOSE TO DO THAT I CALLES ATT BACK I AVE ALMOST...
Complaint comments Comments Complaint country United States, Georgia Complaint category Business & Finances

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