Menu
AskNow Customer Service Phone, Email, Contacts

AskNow
reviews & complaints

Learn how the rating is calculated

3.0 2 Reviews

AskNow Complaints Summary

1 Resolved
1 Unresolved
Our verdict: While AskNow has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Verified
The authenticity of the customer service contact information for AskNow has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of AskNow. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

AskNow reviews & complaints 2

Sort by:

Newest AskNow reviews & complaints

ComplaintsBoard
C
2:35 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

AskNow refund

Last week I was in touch with 'Ask Now' to find out how I get Microsoft desk Publishing. The man was pleasant and told me how to get it free. This cost me $31.00. This cost was for the question and one week free trial. I've never been able to download it, so the money was wasted, but that's my fault. They said if I didn't cancel before June 13th, I would be charged $30/00 per month for their service. I'm a senior with no income, so I WANT TO CANCEL before they charge me anymore, especially since the first $31.00 was a waste. The TOLL FREE number they supply [protected] does NOT work from Canada, so this is the only way I know HOW to get in touch with them. I DO NOT WANT TO SEE ANY MORE CHARGES FROM THEM.
Would you please be kind enough to reply to this email. Thank you.
Sincerely...Catherine Cady...catherine.[protected]@gmail.com...[protected] It's appreciated!

Read full review of AskNow
Hide full review
ComplaintsBoard
B
10:16 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AskNow STOLE MONEY

ON JAN 19TH I CALLED AT 6:56 SOME HOW GOT DISCONNECTED SO I CALLED BACK AT 7:00PM SET UP TO TALK TO D ANNA WHO WAS NOT GOING TO BE THERE UNTIL 11:00 PM WHICH WAS GREAT I SET UP MY PAYMENT WHICH WAS 40 MIN FOR 40:00 DIDN'T THINK THAT WAS BAD AT ALL BUT WHEN YOUR DONE WITH YOUR FORTY MIN I WAS TOLD I WOULD BE INTERRUPTED AND I HAD A CHOICE AND PAY SO MUCH A MINUTE FOR D ANNA I THINK IT WAS ABOUT 6.99 A MINUTE WELL I CALLED AT 11:00PM SHE WAS BUSY, SO BUSY THAT I STAYED UP ALL NIGHT WAITING FOR HER TO EVEN CALL BACK AND IT WAS ALREADY AROUNT 5:30 OR 6:00 AM SO I LISTENED TO WHO ELSE WAS AVAILABLE AND I PICKED THIS VERY NICE LADY DEBBIE AND TALKED TO HER, WELL ALL OF A SUDDEN WE WERE DISCONNECTED AND A RECORDER CAME ON GIVING ME THE CHOICE TO CONTINUE FOR SO MUCH A MINUTE IT WAS 5 DOLLARS AND SOME ODD CENTS AT 1ST I WANTED TO PAY FOR 1 MORE MINUTE TO SAY THANK YOU AND GOOD BUY BUT I DIDN'T I CHOOSE THE SURVEY CAUSE I DIDN'T WANT TO GET CAUGHT TO WERE I WOULD GO OVER THAT MINUTE SO I DECIDED TO DO THE SURVEY WELL I WENT TO MY BANK AND GOT A PRINT OUT AND TO MY SURPRISE I WAS CHARGED 1.00 FOR THE HANG UP CALL THEN THE 40.00 I PAYED FOR THEN ANOTHER FOR 211.05 THEN I CALLED THEY SAID I WENT 80 MIN OR 85 MIN I GET TWO DIFFERENT TIMES I TALKED BUT I ASKED WHEN MY FORTY MIN WERE UP WHY DIDN'T I GET DISCONNECTED LIKE THEY DID AT 80 OR 85 AND ASK ME IF I WANTED TO CONTINUE WE WERE NEVEER INTERRUPTED THEY CAN'T ANSEW ME THAT JUST THAT I SHOULD OF GOTTEN A BEEP WELL WHY EVEN A BEEP YOU DISCONNECTED ME FULLY AND GAVE ME AN OPTION TO CONTINUE FOR SO MUCH A MINUTE OR DO A SURVEY I SHOULD HAVE GOTTEN THAT AT THE END OF MY FORTY MINUTES AND I DIDN'T GET NOTHEN BUT CAUSE I TOLD A REP THAT I ALMOST PAID FOR I MOPRE MINUTE SO I COULD SAY THANK YOU AND GOOD BUY THEY SEEM TO THINK IT'S OK THAT THEY LET ME GO 80 OR 85 MINUTES THAT IS A SCAM, THEY SCAMED ME BIG TIME BUT THEN I GOT AN EMAIL FROM DEBBIE HER RATE PER MINUTE IS ONLY 4.99 SO TAKE 40 MIN X 4.99 = 199.60 THEN TAKE 45MIN X 4.99 = 224.55 SO HOW DID THEY COME UP WITH 211.05 I ALREADY PAID 40 DOLLARS FOR 40 MINUTES KNOW THEY WERE CHARGING ME PER MIN 40 OR 45 IS ALOT OF MINUTES WHEN YOU ARE PAYING PER MINUTE AND THATS WHY I DIDN'T EVEN BUY 1 MORE MINUTE TO SAY GOOD BY AND THANK YOU. I HAVE TRIED CALLING AND RESOLVING THIS BUT THEY DON'T WANT TO HEAR WHAT I HAVE TO SAY AND THEY ARE VERY RUDE WHEN YOU TRY SO I HAD TO TELL ONE GUY TO SHUT THE ---- UP SO I COULD TALK WELL HE SAID IF I WAS GOING TO USE THAT TYPW OF LANGUAGE HE WAS GOING TO HANG UP AND HE DID SO I EMAILED THEM A LETTER STATING JUST LIKE I DID HERE BUT IF MY 211.05 IS NOT BACK INTO MY CHECKING ACCOUNT 1ST I'M CALLING OUR ATTORNEY GENERAL THEN I'M CALLING ARE POLITCIANS FROM HERE IN WISCONSIN WHO ARE GREAT AND STEP UP TO HELP PEOPLE LIKE US WHO HAVE BEEN SCAMMED NOT ONE OF THE POLITICIANS I HAVE CALLED FOR HELP HAVE EVER LET US DOWN EVEN THE ATTORNEY GENERAL SO IF YOU GUYS HAVE NOT CALLED ANY OF THEM PLEASE DO ALSO CALL THE FEDRAL TRADE COMMISION AND TELL THEM GOOD LUCK I WILL BE COING TO MORE COMPLAINT DEPARTMENTS TO WARN EVERY ONE I DON'T HAVE MONEY LIKE THAT IT TOOK ME 2 WEEKS TO SAVE THAT 40.00 TO DO THAT AND PEOPLE WONDER WHY YOU CAN'T TRUST ANYONE ANY MORE.

Read full review of AskNow and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
R
R
Rita Loina
, US
Jan 18, 2019 6:51 pm EST

They are theives! Last year I got double charged for one reading. I never got my money back even after disputing with my card company. I also tried signing up again today (I know, shame on me) because I really did like this one reader and I was charged TWO $1.00 fees, just for trying to sign up! And a message pops up saying I needed to call customer service, which I cannot get through! This is a BS site. NEVER TF AGAIN!

R
R
Rita Loina
, US
Jan 18, 2019 6:49 pm EST

They are theives! Last year I got double charged one reading. I never got my money back even after disputing with my card company. I also tried signing up again today (I know, shame on me) because I really did like one reader and I charged TWO $1.00 fees, just for trying to sign up! And a message pops up saying I needed to call customer service, which I cannot get through! This is a [censored] site. NEVER TF AGAIN!

R
R
RenayB
Union, US
Oct 21, 2014 6:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

They are all con artists. I mean both the psychics and those customer services.They all know by heart what they are doing. But they have to disguise their EVIL purposes by saying 'entertainment only'. When people pay real money they are the ones who get ENTERTAINED. SHAME ON THEM.

K
K
kiki4
lake in thehills, US
Oct 09, 2012 11:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

It's a scam! My friends and I tried this, and now I'm getting emails from them. NO ONE CAN CONNECT WITH YOU WITHIN THE UNIVERSE EXCEPT G O D! I hope there aren't people out there that believe that these psychics can connect with them thru the universe-it's for entertainment purposes only!

AskNow Customer Reviews Overview

AskNow is a popular online psychic reading platform that has been providing accurate and insightful readings to customers for over 20 years. The website boasts a team of experienced and gifted psychics who specialize in various areas such as love and relationships, career and finance, and spiritual guidance.

One of the most notable positive points of AskNow is the quality of their psychics. Customers have consistently praised the accuracy and helpfulness of their readings, with many claiming that the psychics were able to provide them with valuable insights and guidance that helped them make important decisions in their lives.

Another positive aspect of AskNow is the convenience and accessibility of their services. Customers can easily connect with a psychic through phone or chat, and the website offers a variety of reading options to suit different needs and budgets.

In addition, AskNow has a user-friendly website that is easy to navigate and provides helpful resources such as articles and horoscopes. The website also offers a satisfaction guarantee, which gives customers peace of mind knowing that they can receive a refund if they are not satisfied with their reading.

Overall, AskNow has received overwhelmingly positive reviews from customers who have found their services to be accurate, helpful, and convenient. With their experienced psychics, user-friendly website, and satisfaction guarantee, AskNow is a top choice for anyone seeking guidance and insight from a psychic.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact AskNow customer service

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with AskNow?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AskNow Customer Service. Initial AskNow complaints should be directed to their team directly. You can find contact details for AskNow above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about AskNow. Discuss the issues you have had with AskNow and work with their customer service team to find a resolution.