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1.0 23 Reviews

ABC News Complaints Summary

0 Resolved
23 Unresolved
Our verdict: Engaging with ABC News at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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ABC News reviews & complaints 23

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Newest ABC News reviews & complaints

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5:25 pm EDT
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ABC News The View

Please remove Sunny from the panel. She is a know it all pretend intellect, at best, and an a-hole at worst. After today’s comments, she needs to go. I appreciate everyone having an opinion in this volatile issue, but her comments (along with her usual superior attitude) make this unacceptable. I am an Irish American with no horse in this race, but decapitating infants and defending those barbaric monsters, is beyond the pale. She is the most annoying person on the oanel and they do not need her.

Desired outcome: Sunny to be fired.

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Truthbehere
New York, US
Nov 19, 2023 2:27 am EST

https://www.foxnews.com/media/view-forced-issue-on-air-correction-false-porn-claim-house-speaker-mike-johnson

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Truthbehere
New York, US
Nov 19, 2023 2:24 am EST

I agree, she is dishonest in her method of commentary. She misquotes, knowing that her audience will not stick around for her corrections, as she did in this report.

https://www.linkedin.com/posts/activity-7131532376354029568-JOEP?utm_source=share&utm_medium=member_desktop

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Truthbehere
New York, US
Nov 19, 2023 2:19 am EST

I agree. She needs to go. This is another reason why.

https://www.linkedin.com/posts/activity-7131532376354029568-JOEP?utm_source=share&utm_medium=member_desktop.

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3:32 am EDT

ABC News Telecast of Coronation of King Charles

During the telecast of the Coronation of King Charles the commentators kept talking over some of the key moments. Usually, it was vacuous and irrelevant to the moment, often sounding unprofessional, as if casual banter between friends. I have not heard a better example of the negative trope known as “talking heads” on a broadcast. This broadcast should command a level of respect and decorum that was infrequently practiced by the commentators. There was beautiful music that often was talked over, quiet moments of the event covered by guests giving opinions; not with meaningful description or discussion but with annoying banter, including jokes and teasing other commentators, juvenile laughing and disrespectful comparisons and commentary of what commentators or guests thought how celebrants performed(?!?) What the actual F! Makes me embarrassed to have these people represent the US on the air.

Desired outcome: Please be quiet. This was not a sports broadcast and does not require a play-by-play. Be respectful of the event you broadcast. “Be silent and let others think you a fool, instead of speaking and removing all doubt. “

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E. Landis
Farmington Hills, US
May 07, 2023 12:14 pm EDT

Oh my goodness, I was so embarrassed for our country while watching the coronation on ABC. The commentators acted as though it was a sports event. They were classless. I can't imagine what the British counterparts sitting there were thinking...probably thinking "ignorant Americans". And the grammer! At one point the female commentator is explaining to the British reporter and instead of addressing the country as Britian, she says 'you guys"! That was it for me. Another representation of classless Americans. ABC, shame on you for making us look so uncouth.

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7:41 am EDT
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ABC News Reporting by Jonathan Karl

Good Morning,

On GMA this morning in the 7:00 am hour as usual Jonathan Karl, obsessed with Trump, has even written a book and made profit on it. Reports as usual on Trump and the document case, at the end of the conversation he says “Trump will try to make himself out to be a victim” and Michael Strahan, whom I love, says “of course “ that is not reporting the news. Karl is obsessed with Trump.

Thanks for reading this

Tom Bolinder

Quincy Ma PD LT ret

Sergeant USMC ret.

2 Purple Hearts Bronze Star V

Desired outcome: You must decide

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Is ABC News legit?

Our verdict: Complaints Board's thorough examination reveals ABC News as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, ABC News stands out for its commitment to quality and security. Clients considering ABC News should delve into its customer service record to gauge compatibility with their expectations.

ABC News earns 91% level of Trustworthiness

Perfect Trust Endorsement: ABC News achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Abcnews.go.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Abcnews.go.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several mixed reviews for ABC News have been found on various review sites. While some customers have had positive experiences with the company, others have reported issues with their products or customer service. It's important to read and consider a variety of reviews before making a decision to purchase from this website.

Adult content may be available on abcnews.go.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While ABC News has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 23 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Abcnews.go.com is being iframed, Iframes can be used for legitimate, For example, iframes can be used to embed third-party content such as maps, videos, or advertisements, which can enhance the user experience.
  • The website belonging to ABC News has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to ABC News. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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6:33 pm EST

ABC News The view 2.23.2023

https://www.msn.com/en-us/tv/news/audience-gasps-after-the-view-s-joy-behar-implies-trump-voting-ohioans-to-blame-for-toxic-train-spill/vi-AA17TvMY?ocid=entnewsntp&cvid=757f80230c2043b58774a5c4c78e6985&ei=8

Joy Behar should be FIRED period!

I will never watch ABC ever again and I am positive I am not the only one that shares this sentiment.

It's disgusting and deplorable. Shame on ABC for allowing this ******* to continue spewing her hatred on TV.

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8:22 pm EST

ABC News Violence on air!

So I take it that it's okay with abc news and their low rated shows & company to promote Violence? Because it's all over the place that the Extremely LOW rated show - the view is on air live, and online spewing VIOLENCE and HATRED towards Republicans, most Specifically House Speaker Kevin McCarthy, R-Calif, by saying, and I QUOTE "any of us could kick his butt." That is fundamentally Threatening the House Speaker?⭐️

ABC needs to hand out some suspensions, fines, if not FIRE them right on the spot, they would've done it to a Conservative in a heart beat...

Desired outcome: ABC needs to hand out some suspensions, fines, if not FIRE them right on the spot, they would've done it to a Conservative in a heart beat...The American People require an apology from the network execs.

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7:11 pm EST

ABC News Channel being removed from satellite lineup.

Dear ABC, our local ABC channel has been removed from our DISH line up. We are in a rural area with many elderly people (like us) that do not use online programming. We are already paying over $150 a month in satellite TV programming. We enjoy ABC news every night and we think that you should return the local ABC station to the lineup in the Terre Haute area. We are approx. 35 miles away from The Terre Haute station and can't get it any other way than by satellite. No cable available in this area either. We ask for your help and thank you in advance.

Charlotte Jacobs

12765 W Midland Meadows

Linton IN 47441

[protected]

Desired outcome: Return of local ABC station (out of Terre Haute) to our channel lineup on DISH satellite TV.

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10:37 am EST

ABC News Channel 7 news reporter Mark Rivera

I'm complaining about ABC Channel 7 news reporter Mark Riveria. Mark comment about everything. He seems to think he is being impressive and very smart. He needs to stop making comments about the weather and let the metrologist do his/her job. He should stick to reporting the news and let the other reporters do their job. I'm sure others have noticed and how annoying this is. Please bring to his attention. Thanks!

Desired outcome: I would appreciate a response.

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3:42 pm EDT
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ABC News ABC News

ABC should have definitely aired President Biden's speech last night; you did a disservice to our democracy by not having people listen to the president's speech about the fascist Maga groups who want to destroy our country. I am a former life-long Republican who is quite concerned about the control the far right is having on everything. Guess if they control our country, you and other news programs will be told what to say and show so you won't have to make any decisions on your own. Is that what you want?

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Truthbehere
New York, US
Nov 19, 2023 3:47 am EST

Astounding how you have 0 realization that it is the dems who control everything. Look around at the dem cities and the mess they are in with the homeless crisis, lack of law and order, open borders, fentanyl coming over the borders, rights of parents to know what is going on in their kids schools, I would be sitting here all night listing all the dreadful destructive power the dems exert over everyone. And we have two wars now that we should not be involved in, and in fact were orchestrated by the clowns in the White House right now.This is your administration! Where have you been?

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8:02 pm EDT
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ABC News Helping republicans spew lies!!

To whom it may concern: every day, ABC News interviews republican politicians that spew lies and propaganda concerning traitor Trump! You give them a platform to vilify his opposition and support his base! The average American is ignorant to a fault, and eats up what his republican supporters feed them as the truth! Why? Please cease and desist this practice! It isn't fair and even handed! All it does is perpetuate the lies, and gives credence to those lies! Stop! Our democracy is under siege from the far-right-winged white nationalists who want America to become an autocracy with a dictator at the helm! Stop! It isn't pro-American, but it is anti-American, and you know it! Signed: a real American... Barry Bohnow

Desired outcome: STOP HELPING ANTI-AMERICAN REPUBLICANS !!

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Truthbehere
New York, US
Nov 19, 2023 3:35 am EST

You could turn that entire spiel into Biden and the left wingers and be completely accurate.

That is MY opinion. See how that works?

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2:36 pm EDT

ABC News Brianna Ruffalo’s weather presentation

While I watch ABC News exclusively, the weather, as presented by Brianna Ruffalo, is unacceptable. She speaks entirely too fast while presenting the weather forecast making her words sound slurred and unintelligible for those of us with hearing issues. Please have her slow down in her speech. There is no reason for her to speak that quickly. All of your other on air personalities are great and easily understood. She could be as well if she’d slow down.

Thank you.

Patricia MacLeod

[protected]@yahoo.com

Desired outcome: Slow down Brianna Ruffalo’s speech while presenting the weather forecast.

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11:41 pm EDT
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ABC News Daily news, morning and night

I have been watching ABC News for many years, but I am getting to the point where I no longer like the news simply because every morning or at night it's the same news every day doesn't change much at all. Whether you watch morning or night it never seems to change especially where they ask the questions also about who did this. You do it twice and then the advertising it seems you went from normal to 10 to 15 minutes now. So, I am going to start watching NBC or cbs to see what they have, or maybe even BBC, or CNN. Sorry but getting tired of watching reruns from your shows.

Desired outcome: Get better news and quit reruns every night and morning.

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4:06 pm EDT

ABC News Preemption of General Hospital

People who watch General Hospital do not care about the January 6 hearings! If they do, there are many stations to choose from. I just do not understand why ABC and the other main networks disrespect the people who watch soaps. Some people need a break from all the politics and besides I’ve heard it all before. It is also very un-American to present a hearing without any cross examination from the other side. It is pure propaganda. ABC needs to respect and pay attention to their clientele who are composed of varying political persuasions and not the Democratic Party and 2 Republicans with vendettas. Again please respect all of your viewers.

Desired outcome: Stop preempting daytime soaps as it is rarely done to prime time shows, especially when the “show” replacing the soap can be found in many other places.

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3:52 pm EDT
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ABC News World news with David muir

World news at 6:30pm weekdays have so many commercials. Approximately every 30 seconds, after a news item, Muir breaks for a commercial. This is very annoying. He needs to report more details.

Desired outcome: More news, less commercials.

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6:30 pm EDT

ABC News ABC NEWS Web Site

This site has eliminated Diqus commenting capability after years of it being a place to exercise freedom of speech.They are celebrating the 25th anniversary of the site by silencing the voices of the people who frequent the site.

This change occurred suddenly and with no explanation.This is particularly hypocritical considering the major push they are making about the site itself.

Desired outcome: Restoration of commenting ability.

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rrjkr
Hummelstown, US
May 15, 2022 3:09 pm EDT

I anticipated this happening shortly after "the Hill" took similar action. All of the comment sections everywhere became overrun with both foreign and domestic trolls spreading disinformation. Rather than comment or offer opinions on the news piece or article, people just hurled the same juvenile insults over and over again, or posted outright lies and disinformation. If you tried to reply with a legitimate counter argument, you were ignored or insulted. Thanks to a handful of miscreants, those of us who appreciated the ability to comment or express relevant opinions can no longer do so. Thanks a heap to those responsible

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Rickey Hargrove
, US
May 13, 2022 2:36 pm EDT

I agree with you. I didn't know what happened. You would think a "real" news organization would encourage a wide range of viewpoints on the stories they publish.

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rrjkr
Hummelstown, US
May 15, 2022 3:11 pm EDT

Problem was about 75% of the comments had nothing at all to do with the news pieces. Just childish insults and various disinformation about other topics

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1:25 pm EDT
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ABC News Direct TV (AT&T) termination fee when we didn't have a contract to cancel

We are being billed for a Termination fee of a contract to which we never agreed.

Two DTV/Premises Technicians named Arthur Adams and Ron came to service our equipment and stated that we were eligible for an upgrade to genie for no cost. He explained the system to us and said that since we had been customers for 25 years. Let me state that again, 25 years! We could have this system at no change to our plan or charge to us.

I called and spoke with a service person who asked if we had a protection plan and that there would be a cost. I explained what we had been told and we did not have a protection plan. She put me on hold and came back and said that since we were such long time loyal customers, they would do this for us. I emphatically queried her. At no cost to us, with no change in our plan. I have been extremely careful to insure there are no hidden costs in future dealings with DirecTV, as we have been billed for equipment we didn't have.
As our costs have continued to rise, we’ve decided to go a different way with our TV reception. Upon calling to cancel our service, we were informed that we had agreed to extending our contract with a termination fee. We’ve been billed $200 for the termination of a contract which we did not agree. Had the service person stipulated this as a condition of the upgrade, or the installer informed us of this extension, we would not have accepted the upgrade.

The supervisor that we spoke with 2/14/22 stated that he would make sure that in the future, installers must inform customers that the installation of new equipment would automatically extend contracts. We were not given this consideration; we were never told of this extension. This statement by the supervisor acknowledges that we were never informed of the extension and the termination fee. We wrote a letter of complaint on 2/15/2022 to the address they gave us, but never received a response.

Desired outcome: No longer any contact by Direct TV or AT&T

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9:19 pm EDT

ABC News CarShield and American Auto Shield

Dear Sir, on December of 2021, I enrolled my 2017 Chev. Silverado (Vin 3GPCREC6HG479562) in the CarShield vehicle coverage program. I enrolled in the diamond program that covers the vehicle from bumper to bumper. The contract no. for this legal agreement was MRF3953342. After I paid the initial fee, my monthly installment for this contract was $129 per month which was an automatic draft to my bank account. The mileage that should have been on the contract was 63889 but the mileage that was printed on the contract was 68889. I called in several times in 2021 to try to get this mileage error corrected before March 2022 but I had no success. I was informed twice that the mileage error would be corrected but the correction action was never implemented because the mileage error remained unchanged. On March 24, 2022, I took my 2017 Chev. Silverado truck to one of CarShield’s approved automotive repair shops ( Christain Brothers Automotive, 8431 Homeward Way, New Territory in Sugar Land, Texas 77479/ phone [protected]) for repairs to my ac system. The problem was diagnosed to be a condenser failure which is a common system failure for Chev. 2017 Silverado trucks. The vehicle mileage was 66170 and American Auto Shield refused to immediately approve payment for repairs on the vehicle because of the mileage discrepancy. The initial mileage on the contract was 68889 and the mileage on my vehicle was 66170. This should have been an easy fix because how can a vehicle that has been driven have less mileage than the initial contract mileage? This clearly indicated that the contract had the wrong mileage from the beginning of the contract. I was requested to fax and/or email the most current maintenance documents that I had for the Chev. Silverado Truck. I faxed and emailed (i.e. [protected]/[protected]@americanautoshield.com) five times the stipulated documents per his request to American Auto Shield (Mr. Evans Manuvas) and each time I checked on the status of this claim (# 1321224) I was told that the documents were not received or they had not been uploaded to the system for review or the system was down for an upgrade. Today is March 28 and I have not received an answer to my claim. I called today (March 28, 2022) and talked with an agent at American Auto Shield [protected]) and she told me that the documents are still under evaluation and I need to call back tomorrow March 29, 2022, sometime ( no definite time given) in the afternoon to get an answer to my claim. I was also told that American Auto Shield would not give me a call to inform me if the repairs had been approved or denied but they will call the repair company to provide that information (Christian Brothers Automotive). Therefore, if I wanted to know the status of the claim, I would have to call them again with the claim number or contract number. I am shocked and discombobulated over this entire fiasco with CarShield because I expected better service with a diamond plan. Whatever, assistance that you can give me on this issue, it will be tremendously appreciated.

Dissatisfied Customer,

Arthur Edwards

4123 Autumn Ridge Dr.

Sugar Land, Texas 77479

Phone: [protected]

Desired outcome: I desire for CarShield and American Auto Shield to honor the vehicle diamond contract that I have been paying for several months or return my money with a formal apology for this mistake.

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DPFinAZ
Scottsdale, US
May 24, 2022 4:00 am EDT
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Not surprised. I got burned by American Home Shield in 2004. The policy came with the purchase of a home. Garage door spring broke but they only covered the motor. Eight years later a class action settlement was reached including reimbursement for my repair.

When I first saw Car Shield advertisements, I just shook my head. Here we are again.

DPF

Scottsdale AZ

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1:33 am EDT
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ABC News Current acura 2022 mdx commercial

In this commercial, the private areas of two young girls are exposed as they climb into the car. The commercial airs on both Good Morning America and World News Tonight with David Muir. The commercial is aired daily.

I submitted a complaint directly to Acura and was given an automatic reply. I was then contacted via phone and informed that the information would be sent to Management for review. When I asked if they would "Management" would contact me, the representative said she did not know. I got the impression that receipt of my complaint was as far as it would go.

I then requested assistance from Child Welfare, the F.C.C., the Times Up organization, the N.O.W. and Save The Children. I am awaiting their responses. Meantime, the commercial continues to air. I hope that, by approaching ABC directly, the company could move more quickly to stop airing that commercial.

I attempted to upload still pictures as evidence but for, some reason I am unable to do so. I will now submit this complaint using my mobile phone to include the pictures. Meantime, since it's a commercial airing at your station, perhaps someone can take a look at the actual commercial? I'd really appreciate it!

Desired outcome: Please remove the commercial. It is offensive and exploitative toward children and not necessary in order to sell the car! I'll resubmit this complaint and photos via my cell phone.

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6:20 pm EST

ABC News Racial acts displayed on today from the show "the view"

Your company the view displayed total racism as it pertains to Black History Month. You found someone to represent Black History Month by having a non-African American cosmetic company and found it to display racist attacks with having products pertaining to chicken. There are many Black owned Business out there. Have we overcome the Slave mentality displayed on a consistent basis? You suspended Whoopi Goldberg for her statement, but you chose a white person to speak for the only month we are celebrated. So, you ABC have a strong display of double standards and I think Whoopi should be reinstated immediately. I pray others stand up and let it be known that there is a strong ratio of 5 whites to one. I for one will start a petition to have others stop watching your now racist show.

Desired outcome: Return of Whoopi Goldberg and stop of the double standards. African Americans who celebrated: BHM" More Black owned Companies need display their products on your show.

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9:28 am EST

ABC News poor programing

The first 2 seasons of this show were awesome. The third season is horrible! All the forced foul language, which detracts rather than enhances the show, is so unnecessary. What is this all about? Now after the illicit homosexual scene(which had nothing to do with anything) we are giving up on this once good program. I urge you to stop programing this type of lewd and indecent material. Thank you.

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11:24 pm EST

ABC News bush funeral

The American Broadcasting Company, how disgusting of your two so-called correspondence during President Bush's funeral.
The administration of your outlet has shown just how they supervise their employees. The name of your company had meant a great deal to me, no longer. As a combat veteran, I felt I had put my life at great risk for my country. For you to use the name of America as a broadcasting enterprise then show so much the opposite by speculating on the death of president Trump makes millions of people think so much less of your company. Do not use the name of our country when you show disrespect to a person elected as president. I thought my heart was going o jump out oy chest hearing the two employees speak of so much hate. I said to myself this is not America I know and love when two who represent our so-called news speaks as they did.
To me, it is a direct result of your company how you want them to report our news.
I can only respond by writing to you and by never watching ABC again.
I doubt anything will change.

John R Dobson, Jr.

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