Lowe's Refusal to Honor Warranty Plan
Another "Do Not Use Lowe's Extended Warranty Plan" because Lowe' refuses to honor it. I have been trying to have my Samsung front load washer repaired since last JULY. La Mesa, CA Appliance has been to my house numerous times and cannot repair it. La Mesa Appliance told me more than once to "bolt the washer to the floor", which voids the warranty...

Lowe's credit card offers
I applied for a Lowe's Consumer Credit Card and was approved. My husband and I were interested in purchasing a new smooth surface cooktop and wanted to take advantage of the 12 month no interest financing. After I purchased the cooktop on my consumer credit card I received the first statement and they had charged interest to my card...

Lowe's window installation voids warranty
I had Lowe's install Pella windows in my home in Pittsburgh, PA late last year. After their contractor finished, I realized that he had caulked closed and covered with aluminum trim all of the weep holes in the windows. (These are the little holes that allow water to get out of the window frames...

We don't want to work for Lowe's much longer!
We don't want to work for Lowe's much longer. Lowe's has a rotation to make it fair for Installers to get a fair share of work from which ever store they choose to be in. We were asked many times to do another store that was to far for us to go out to daily, it would have made us take a loss...

Awful experience
to Robert Niblock, Lowe's C. E. O. and his office didn't have the courtesy to reply. Instead they notified the store and told them to call me, which they did. While I was at work two phone messages were left on my home answering machine. One message was from the store manager and the other from their district manager...

"Is a Great Place To Work" YEAH RIGHT!
of employment with Lowe's Home Improvement Warehouse, you may want to rethink your job choices! They hire you at part time or seasonal- with full time hours- and forget having to be out for any reason!! They will fire you! I thought that being part time meant that you have flexable hours- not with them!! I have a friend who was under restricted duty- and they made that person do heavy lifting anyway...

safty
we went to lowe's yesterday . they had not plowed thier parking lot the snow had partly melted then re froze and they were doing nothing about it i sat in the truck and let my husband go in as i am 70 years old and affaid of falling he didn't buy anything as he wanted my input on remodeling our bathroom...

Speak English
all this Spanish in lowe's!!! not only do they have Spanish written all over the store, the employees can't speaking English!! It's like walking into Mexico, doesn't Lowe's have any pride in their store and their country anymore? Hire Americans that can speak English and take down all the Spanish in the store!!! I will not be shopping at Lowe's anymore until the Spanish is gone and they can hire people that speak English...

mismanagement and suspect practices
complaints regarding the Lowe's Credit Card and I feel compelled to add information to the comments I have seen. I opened a Lowe's Credit Card in October of 2009 to take advantage of the six months/12 month no interest offer. After two weeks my card was mysteriously cancelled - no warning, no explanation...

service and discounts
yard to to show that lowe's was higher than the other place. lowe's policy is to meet the price and beat it by ten percent . i showed the paper to the manager . he replied that it did not include lumber. i checked with other lowe's places and they all told me that it did apply to lumber ...

credit card billing
Don't get a Lowe's credit card. I had one that I paid on time every single month before the due date of the 7'th. However, when I received my bill this month, I had a $30. 00 late fee and my interest rate was raised to almost 23%! I had paid my bill on the 5'th of the month, early as usual...

Awful place
installed in my home by Lowe's located in Newburgh, NY. During installation by contractor's they broke a pipe in the bathroom. The pipe was incorrectly fixed which caused cracking in the Marble floors that were installed. Lowe's was contacted by myself in December 17, 2007. On 1/12/08 Contractor Danny came to my residence and removed several tiles from the bathroom...

CHECK ACCEPTANCE DENIAL
After spending three hours at Lowe's finding the products I needed on my day off, Sunday, my company check was declined for NO REASON available. I spend a huge amount with this particular Lowe's store every year and had just used eleven of the my same company checks in one month. NEVER has a check of mine bounced or any problems occurred...

tomato blight
Walmart, Lowe's, and Home Depo can not be bothered to check the quality of the cheap plants they offer. As a result tomato blight has taken over the North East US. I personally lost more than $50. 00 of high quality Burpee plants that had been thriving. And of course because I knew better than to buy from these retailers I am out the money, the hard work, and the joy that growing your own food provides...

Unprofessional
I'm just so over Lowe's. My husband and I are building our own home. Which is 75% complete and has been paid for with cash. Majority of my purchases have been from Lowe's in Gloucester VA. Employee at the store insisted, "since we were always there and spending so much money" that we should apply for their card...

very poor attitude
I was shopping in Lowe's recently and had a question about the different credit cards they offer so I headed up to the service desk. First of all the cashier/salesperson(Marie) was on the phone(flirting) and ignored that i was there. She quickly hung up as she noticed me getting frustrated...

no grace period
Lowe's Visa bought out a Capitol One account of mine which was at interest rate of 12% (low for me). Within six months the rate went to 24% with NO late payments, always paying 'way above minimum and no late payments with other companies. On June 6 I received the May statement stating a closing date of 5/27/09 and stating a due date of 6/12/09, thus giving me about a four day grace period to send in payment...

Hostile Employee - Really BAD "Customer Service"
back of all of the Lowe's smocks - in capital letters? CUSTOMER SERVICE Michael went to get a manager. I explained to the manager what had happened. He had Jordan mix the paint while Michael helped me with other items. In hindsight, I should have just left and taken my business to Home Depot...

Troy-Bilt lawn edger
I took it to Lowe's and was told to take it to a repair provider because they would only warrant it for 30 days. (This in essence says - they will no longer back any of their items for more than 30 days so they can try to sell everyone an extended warranty that is not needed since the item is warranted by Troy-Bilt for 2 years) I went home mad and decided to try it again...

Bad service
I purchased Surfaces brand carpet from Lowe's Home Improvement store on November 11th 2003, I was told on that brand of carpeting I would have a ten year warranty on the wear of the carpet and was told nothing else, three years later my carpet looks as if it is 20 years old carpet. After purchasing my carpet I also purchased a $250 carpet cleaner to maintain my carpets...

Customers
I work for Lowe's and I hate customer who return stuff from other leading hardware stores . We, for some reason, take it and try to add it to our system. We take a blow from it too. What is worse is when we tell the customer that it didn't come from our company and they yell and scream until they get what they want...

Unauthorized charges
50 product from Lowe's. At the check out, I scanned my Credit card for payment. As has been customary for the last 1-2 years, only at this store, you are asked to announce the last 4 digits of your card and then sign on the digital pad. This time, I was also asked, in addition, to show an ID...

AccountDefender DOES NOT pay out when unemployed
When we first received our Lowe's VISA Card from CapitalOne, we signed up for AccountSecure to cover minimum payments on the credit card of there was a job loss or other circumstance that was beyond our control. We have consistently paid that amount every month for over 3 years, along with our payments - always on time...

CLOSING MY ACCOUNT
rah-we are closing your Lowe's Consumer account. I don't owe a dime on this card. I have always paid any amounts due on time-I. E. my credit report stated repeatedly" pays on time, never late" all the way down the page. Now, I look at the stock exchange where Citibank stock is stuck around $1...

Roof installation
We hired Lowe's to replace the roof on our home. Having the work guaranteed was important to us and they contractually guarantee their work. We paid $11K for the project. The installer removed the roof, threw the old roofing materials all over the lawn and left to complete other jobs he had started...