Lowe's Refusal to Honor Warranty Plan
Another "Do Not Use Lowe's Extended Warranty Plan" because Lowe' refuses to honor it. I have been trying to have my Samsung front load washer repaired since last JULY. La Mesa, CA Appliance has been to my house numerous times and cannot repair it. La Mesa Appliance told me more than once to "bolt the washer to the floor", which voids the warranty...

Lowe's credit card offers
I applied for a Lowe's Consumer Credit Card and was approved. My husband and I were interested in purchasing a new smooth surface cooktop and wanted to take advantage of the 12 month no interest financing. After I purchased the cooktop on my consumer credit card I received the first statement and they had charged interest to my card...

Lowe's window installation voids warranty
I had Lowe's install Pella windows in my home in Pittsburgh, PA late last year. After their contractor finished, I realized that he had caulked closed and covered with aluminum trim all of the weep holes in the windows. (These are the little holes that allow water to get out of the window frames...

We don't want to work for Lowe's much longer!
We don't want to work for Lowe's much longer. Lowe's has a rotation to make it fair for Installers to get a fair share of work from which ever store they choose to be in. We were asked many times to do another store that was to far for us to go out to daily, it would have made us take a loss...

credit card billing
Don't get a Lowe's credit card. I had one that I paid on time every single month before the due date of the 7'th. However, when I received my bill this month, I had a $30. 00 late fee and my interest rate was raised to almost 23%! I had paid my bill on the 5'th of the month, early as usual...

Awful place
installed in my home by Lowe's located in Newburgh, NY. During installation by contractor's they broke a pipe in the bathroom. The pipe was incorrectly fixed which caused cracking in the Marble floors that were installed. Lowe's was contacted by myself in December 17, 2007. On 1/12/08 Contractor Danny came to my residence and removed several tiles from the bathroom...

CHECK ACCEPTANCE DENIAL
After spending three hours at Lowe's finding the products I needed on my day off, Sunday, my company check was declined for NO REASON available. I spend a huge amount with this particular Lowe's store every year and had just used eleven of the my same company checks in one month. NEVER has a check of mine bounced or any problems occurred...

tomato blight
Walmart, Lowe's, and Home Depo can not be bothered to check the quality of the cheap plants they offer. As a result tomato blight has taken over the North East US. I personally lost more than $50. 00 of high quality Burpee plants that had been thriving. And of course because I knew better than to buy from these retailers I am out the money, the hard work, and the joy that growing your own food provides...

Unprofessional
I'm just so over Lowe's. My husband and I are building our own home. Which is 75% complete and has been paid for with cash. Majority of my purchases have been from Lowe's in Gloucester VA. Employee at the store insisted, "since we were always there and spending so much money" that we should apply for their card...

very poor attitude
I was shopping in Lowe's recently and had a question about the different credit cards they offer so I headed up to the service desk. First of all the cashier/salesperson(Marie) was on the phone(flirting) and ignored that i was there. She quickly hung up as she noticed me getting frustrated...

no grace period
Lowe's Visa bought out a Capitol One account of mine which was at interest rate of 12% (low for me). Within six months the rate went to 24% with NO late payments, always paying 'way above minimum and no late payments with other companies. On June 6 I received the May statement stating a closing date of 5/27/09 and stating a due date of 6/12/09, thus giving me about a four day grace period to send in payment...

Hostile Employee - Really BAD "Customer Service"
back of all of the Lowe's smocks - in capital letters? CUSTOMER SERVICE Michael went to get a manager. I explained to the manager what had happened. He had Jordan mix the paint while Michael helped me with other items. In hindsight, I should have just left and taken my business to Home Depot...

Troy-Bilt lawn edger
I took it to Lowe's and was told to take it to a repair provider because they would only warrant it for 30 days. (This in essence says - they will no longer back any of their items for more than 30 days so they can try to sell everyone an extended warranty that is not needed since the item is warranted by Troy-Bilt for 2 years) I went home mad and decided to try it again...

Bad service
I purchased Surfaces brand carpet from Lowe's Home Improvement store on November 11th 2003, I was told on that brand of carpeting I would have a ten year warranty on the wear of the carpet and was told nothing else, three years later my carpet looks as if it is 20 years old carpet. After purchasing my carpet I also purchased a $250 carpet cleaner to maintain my carpets...

Customers
I work for Lowe's and I hate customer who return stuff from other leading hardware stores . We, for some reason, take it and try to add it to our system. We take a blow from it too. What is worse is when we tell the customer that it didn't come from our company and they yell and scream until they get what they want...

Unauthorized charges
50 product from Lowe's. At the check out, I scanned my Credit card for payment. As has been customary for the last 1-2 years, only at this store, you are asked to announce the last 4 digits of your card and then sign on the digital pad. This time, I was also asked, in addition, to show an ID...

AccountDefender DOES NOT pay out when unemployed
When we first received our Lowe's VISA Card from CapitalOne, we signed up for AccountSecure to cover minimum payments on the credit card of there was a job loss or other circumstance that was beyond our control. We have consistently paid that amount every month for over 3 years, along with our payments - always on time...

CLOSING MY ACCOUNT
rah-we are closing your Lowe's Consumer account. I don't owe a dime on this card. I have always paid any amounts due on time-I. E. my credit report stated repeatedly" pays on time, never late" all the way down the page. Now, I look at the stock exchange where Citibank stock is stuck around $1...

Roof installation
We hired Lowe's to replace the roof on our home. Having the work guaranteed was important to us and they contractually guarantee their work. We paid $11K for the project. The installer removed the roof, threw the old roofing materials all over the lawn and left to complete other jobs he had started...

Cheating company
I bought a refrigerator at Lowe's and wasn't told until I got to the register that I had to pay for the delivery fee (it was supposed to be free). I was told if I sent the receipt to Lowe's Rebates, Dept. 5768-112, 751211, El Paso, TX 88575-1211 I would receive the delivery charge back $79...

Awful experience
My husband and I went to Lowe's and purchased a Whirlpool upright freezer on 2/14/09. We were asked to buy the 4 year extended warranty and it sounded like a good deal so we agreed. They said it would be delivered in the morning which they never came until afternoon. I went grocery shopping on the next day as I was going in for surgery the 20th...

Poor service
with the attempt by Lowe's to charge delivery for a service that wasn't completed, I decided to shop elsewhere. This was a surprising experience for me as they lead one to believe in their ads that customer service is their strength. In my case it was a muscle that needed more exercise...

Notification of decreased credit/poor customer service
I am just letting people know that Lowe's consumer credit cards does not care about people and its association with the store makes it worse because I liked shopping there. I will never shop at Lowe's again, nor recommend it. Luckily, there is always Home Depot. I feel bad for them in these poor economic times...

Poor Roof Installation
I contracted with Lowe's to have a roof installed in 2005. They in turn contracted the work to a roof installer (failing to adequately check his credentials). The roof installer hired by Lowe's in turn hired another contractor to install my roof ("Subcontractor"). The Subcontractor slapped new shingles (in an uneven fashion) over my old roof shingles and failed to replace any of the original flashing...

Didn't stand behind their word
We went into Lowe's Home Improvement Store to buy a washer and dryer and decided to take advantage of the on-line coupon of buying a $100. 00 and receiving an on-line coupon for $10. 00. We were told we could receive a $10. 00 coupon for as many $100. 00 coupons as we wanted to purchase. We asked if we needed seperate receipts or if there was a limit on how many coupons we could get and were told no that there were no limits and we didn't need seperate receipts...