CB Airlines and Air Travel United Airlines Vacation package

United Airlines review: Vacation package

Barryba of Howell, US

Aug 18, 2023 9:12 pm EDT

Verified customer

Featured review

We booked an all inclusive vacation to the RIU in Guanacaste Costa Rica from 8/6/23 til 8/13/23(EWR-LIBERIA CR @ 735am). Including private Round-trip transfers from Liberia to the resort.

We arrived @ Newark airport (EWR) and headed to the quick bag drop off. We already paid for our luggage and had our documents pre verified. The "quick bag drop off" line was over an hours wait. There were only 2 attendants and the self serve kiosks were down. When we finally got to an attendant we had to wait an additional 20 minutes for a supervisor because our bar code wasn't working. Finally when we got assistance and we were told we needed to go to special luggage handling line and assured we would make our flight. The new line we had to wait on was over 2 hours and we missed our flight. Eventually when we got to the counter we were told that they apologize and that they are currently overwhelmed and understaffed. Looking at my 3 kids crying I accepted their offer to fly into San Jose Airport at 520pm. Now that is a 4 hour drive to the resort opposed to 45 minutes.

There was no charge for the new flight and we were also issued $250 in future flight credits for our inconvenience. We were also advised that once in San Jose we would be responsible for our own transportation to the resort. We also were told that this would not interfere with our prepaid return flight from liberia to Newark.

I was immediately on the phone around 730am with Vacations to go to notify them of the situation. They notified the resort that we would be late. But it took until 5pm to be notified that we had to get our own transfer.

Luckily we did and the resort was amazing eventhough we missed 1 full day. On 8/12/23 I went to confirm and pre verify our passes. United website said unable to process this request and proceed to the airport. After calling Vacations to go I ultimately found out that our paid return flight was canceled due to a now show at our departing flight from EWR. So I had to repurchase 5 more tickets to return home. I have yet had any response about reimbursement. So I basically paid for 10 return flights for my family of 5.

I have all the receipts and anything else you may need.

Thank you

Barry Bavosa

Desired outcome: Reimbursement

United Airlines - unfinished work and hard-sell tactics 33

United Airlines - Rude and Abusive Flight Attendants 6

United Airlines - air duct cleaning 4

Resolved

United Airlines - Delayed baggage 1

Resolved

United Airlines - Unfinished work 4

United Airlines - United Club Newark C123

United Airlines - Delayed flights

United Airlines - Rude Svc Mgr and inflexible change fee

Resolved

United Airlines - Cancellation

United Airlines - inconsiderate Flight Attendant 2

View all United Airlines reviews and complaints

Previous review Next review

0 comments

Add a comment

United Airlines contacts

United Airlines phone numbers

131 777
131 777

Click up if you have successfully reached United Airlines by calling 131 777 phone number 22 22 users reported that they have successfully reached United Airlines by calling 131 777 phone number Click down if you have unsuccessfully reached United Airlines by calling 131 777 phone number 14 14 users reported that they have UNsuccessfully reached United Airlines by calling 131 777 phone number

22%
Confidence score

Australia

800 04 415 492
800 04 415 492

Click up if you have successfully reached United Airlines by calling 800 04 415 492 phone number 24 24 users reported that they have successfully reached United Airlines by calling 800 04 415 492 phone number Click down if you have unsuccessfully reached United Airlines by calling 800 04 415 492 phone number 13 13 users reported that they have UNsuccessfully reached United Airlines by calling 800 04 415 492 phone number

30%
Confidence score

UAE

+1 (800) 900-5000
+1 (800) 900-5000

Click up if you have successfully reached United Airlines by calling +1 (800) 900-5000 phone number 0 0 users reported that they have successfully reached United Airlines by calling +1 (800) 900-5000 phone number Click down if you have unsuccessfully reached United Airlines by calling +1 (800) 900-5000 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +1 (800) 900-5000 phone number

Mexico

800 162 323
800 162 323

Click up if you have successfully reached United Airlines by calling 800 162 323 phone number 0 0 users reported that they have successfully reached United Airlines by calling 800 162 323 phone number Click down if you have unsuccessfully reached United Airlines by calling 800 162 323 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling 800 162 323 phone number

Brazil

+1 (800) 864-8331
+1 (800) 864-8331

Click up if you have successfully reached United Airlines by calling +1 (800) 864-8331 phone number 0 0 users reported that they have successfully reached United Airlines by calling +1 (800) 864-8331 phone number Click down if you have unsuccessfully reached United Airlines by calling +1 (800) 864-8331 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +1 (800) 864-8331 phone number

USA and Canada

+44 845 607 6760
+44 845 607 6760

Click up if you have successfully reached United Airlines by calling +44 845 607 6760 phone number 5 5 users reported that they have successfully reached United Airlines by calling +44 845 607 6760 phone number Click down if you have unsuccessfully reached United Airlines by calling +44 845 607 6760 phone number 1 1 users reported that they have UNsuccessfully reached United Airlines by calling +44 845 607 6760 phone number

67%
Confidence score

United Kingdom

+32 22 008 868
+32 22 008 868

Click up if you have successfully reached United Airlines by calling +32 22 008 868 phone number 0 0 users reported that they have successfully reached United Airlines by calling +32 22 008 868 phone number Click down if you have unsuccessfully reached United Airlines by calling +32 22 008 868 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +32 22 008 868 phone number

Belgium

+45 70 126 233
+45 70 126 233

Click up if you have successfully reached United Airlines by calling +45 70 126 233 phone number 0 0 users reported that they have successfully reached United Airlines by calling +45 70 126 233 phone number Click down if you have unsuccessfully reached United Airlines by calling +45 70 126 233 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +45 70 126 233 phone number

Denmark

+358 80 096 070
+358 80 096 070

Click up if you have successfully reached United Airlines by calling +358 80 096 070 phone number 0 0 users reported that they have successfully reached United Airlines by calling +358 80 096 070 phone number Click down if you have unsuccessfully reached United Airlines by calling +358 80 096 070 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +358 80 096 070 phone number

Finland

+33 171 230 335
+33 171 230 335

Click up if you have successfully reached United Airlines by calling +33 171 230 335 phone number 0 0 users reported that they have successfully reached United Airlines by calling +33 171 230 335 phone number Click down if you have unsuccessfully reached United Airlines by calling +33 171 230 335 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +33 171 230 335 phone number

France

+49 695 098 5051
+49 695 098 5051

Click up if you have successfully reached United Airlines by calling +49 695 098 5051 phone number 0 0 users reported that they have successfully reached United Airlines by calling +49 695 098 5051 phone number Click down if you have unsuccessfully reached United Airlines by calling +49 695 098 5051 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +49 695 098 5051 phone number

Germany

+39 666 053 030
+39 666 053 030

Click up if you have successfully reached United Airlines by calling +39 666 053 030 phone number 0 0 users reported that they have successfully reached United Airlines by calling +39 666 053 030 phone number Click down if you have unsuccessfully reached United Airlines by calling +39 666 053 030 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +39 666 053 030 phone number

Italy

+353 189 092 5252
+353 189 092 5252

Click up if you have successfully reached United Airlines by calling +353 189 092 5252 phone number 0 0 users reported that they have successfully reached United Airlines by calling +353 189 092 5252 phone number Click down if you have unsuccessfully reached United Airlines by calling +353 189 092 5252 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +353 189 092 5252 phone number

Ireland

+31 203 469 381
+31 203 469 381

Click up if you have successfully reached United Airlines by calling +31 203 469 381 phone number 0 0 users reported that they have successfully reached United Airlines by calling +31 203 469 381 phone number Click down if you have unsuccessfully reached United Airlines by calling +31 203 469 381 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +31 203 469 381 phone number

Netherlands

+47 81 003 630
+47 81 003 630

Click up if you have successfully reached United Airlines by calling +47 81 003 630 phone number 0 0 users reported that they have successfully reached United Airlines by calling +47 81 003 630 phone number Click down if you have unsuccessfully reached United Airlines by calling +47 81 003 630 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +47 81 003 630 phone number

Norway

+351 214 159 102
+351 214 159 102

Click up if you have successfully reached United Airlines by calling +351 214 159 102 phone number 0 0 users reported that they have successfully reached United Airlines by calling +351 214 159 102 phone number Click down if you have unsuccessfully reached United Airlines by calling +351 214 159 102 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +351 214 159 102 phone number

Portugal

+7 495 980 0882
+7 495 980 0882

Click up if you have successfully reached United Airlines by calling +7 495 980 0882 phone number 0 0 users reported that they have successfully reached United Airlines by calling +7 495 980 0882 phone number Click down if you have unsuccessfully reached United Airlines by calling +7 495 980 0882 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +7 495 980 0882 phone number

Russia

+34 900 813 996
+34 900 813 996

Click up if you have successfully reached United Airlines by calling +34 900 813 996 phone number 0 0 users reported that they have successfully reached United Airlines by calling +34 900 813 996 phone number Click down if you have unsuccessfully reached United Airlines by calling +34 900 813 996 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +34 900 813 996 phone number

Spain

+46 858 536 954
+46 858 536 954

Click up if you have successfully reached United Airlines by calling +46 858 536 954 phone number 0 0 users reported that they have successfully reached United Airlines by calling +46 858 536 954 phone number Click down if you have unsuccessfully reached United Airlines by calling +46 858 536 954 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +46 858 536 954 phone number

Sweden

+41 224 177 280
+41 224 177 280

Click up if you have successfully reached United Airlines by calling +41 224 177 280 phone number 0 0 users reported that they have successfully reached United Airlines by calling +41 224 177 280 phone number Click down if you have unsuccessfully reached United Airlines by calling +41 224 177 280 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +41 224 177 280 phone number

Switzerland

+90 212 334 2920
+90 212 334 2920

Click up if you have successfully reached United Airlines by calling +90 212 334 2920 phone number 0 0 users reported that they have successfully reached United Airlines by calling +90 212 334 2920 phone number Click down if you have unsuccessfully reached United Airlines by calling +90 212 334 2920 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +90 212 334 2920 phone number

Turkey

+86 400 883 4288
+86 400 883 4288

Click up if you have successfully reached United Airlines by calling +86 400 883 4288 phone number 0 0 users reported that they have successfully reached United Airlines by calling +86 400 883 4288 phone number Click down if you have unsuccessfully reached United Airlines by calling +86 400 883 4288 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +86 400 883 4288 phone number

China

+852 28 104 888
+852 28 104 888

Click up if you have successfully reached United Airlines by calling +852 28 104 888 phone number 0 0 users reported that they have successfully reached United Airlines by calling +852 28 104 888 phone number Click down if you have unsuccessfully reached United Airlines by calling +852 28 104 888 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +852 28 104 888 phone number

Hong Kong

+81 367 325 011
+81 367 325 011

Click up if you have successfully reached United Airlines by calling +81 367 325 011 phone number 0 0 users reported that they have successfully reached United Airlines by calling +81 367 325 011 phone number Click down if you have unsuccessfully reached United Airlines by calling +81 367 325 011 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +81 367 325 011 phone number

Japan

+65 68 733 533
+65 68 733 533

Click up if you have successfully reached United Airlines by calling +65 68 733 533 phone number 0 0 users reported that they have successfully reached United Airlines by calling +65 68 733 533 phone number Click down if you have unsuccessfully reached United Airlines by calling +65 68 733 533 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +65 68 733 533 phone number

Singapore

+82 27 510 300
+82 27 510 300

Click up if you have successfully reached United Airlines by calling +82 27 510 300 phone number 0 0 users reported that they have successfully reached United Airlines by calling +82 27 510 300 phone number Click down if you have unsuccessfully reached United Airlines by calling +82 27 510 300 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +82 27 510 300 phone number

South Korea

+27 114 631 147
+27 114 631 147

Click up if you have successfully reached United Airlines by calling +27 114 631 147 phone number 0 0 users reported that they have successfully reached United Airlines by calling +27 114 631 147 phone number Click down if you have unsuccessfully reached United Airlines by calling +27 114 631 147 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +27 114 631 147 phone number

South Africa

+966 920 002 185
+966 920 002 185

Click up if you have successfully reached United Airlines by calling +966 920 002 185 phone number 0 0 users reported that they have successfully reached United Airlines by calling +966 920 002 185 phone number Click down if you have unsuccessfully reached United Airlines by calling +966 920 002 185 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +966 920 002 185 phone number

Saudi Arabia

+91 124 431 5500
+91 124 431 5500

Click up if you have successfully reached United Airlines by calling +91 124 431 5500 phone number 0 0 users reported that they have successfully reached United Airlines by calling +91 124 431 5500 phone number Click down if you have unsuccessfully reached United Airlines by calling +91 124 431 5500 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +91 124 431 5500 phone number

India

+54 115 198 1441
+54 115 198 1441

Click up if you have successfully reached United Airlines by calling +54 115 198 1441 phone number 0 0 users reported that they have successfully reached United Airlines by calling +54 115 198 1441 phone number Click down if you have unsuccessfully reached United Airlines by calling +54 115 198 1441 phone number 0 0 users reported that they have UNsuccessfully reached United Airlines by calling +54 115 198 1441 phone number

Argentina

More phone numbers