CB Airlines and Air Travel Singapore Airlines Refund

Singapore Airlines review: Refund

Adele Amsterdam of MONBULK, AU

Mar 12, 2024 7:22 pm EDT

Verified customer

Featured review

I requested a refund for flights:
This is the message from E-dreams
Hi Adele,
Your trip cancellation is confirmed and your refund of AU$ 1782.90 has been issued. It should appear in your account within the next 7-10 days.
You’ll find all the details of your request below.
eDreams booking reference: [protected]
Trip cancelled
Refund issued
This is the notification I received from Singapore Airlines:
Refund notice: 618 [protected]
Place of Refund:
Date of Refund: 12 March 2024
Ndc
Ndc
Sydney
Sydney
Refunded Tickets: 618 [protected] 1234
AMSTERDAM/KIM MISS
Refund Information
Coupon: 618 [protected] /C1 From: MEL To: SIN
Coupon: 618 [protected] /C2 From: SIN To: HKT
Coupon: 618 [protected] /C3 From: HKT To: SIN
Coupon: 618 [protected] /C4 From: SIN To: MEL
Fare Refunded: 805.00 AUD
Tax Refunded: AU 70.00 AUD
E7 1.50 AUD
E7 1.50 AUD
G8 0.70 AUD
G8 0.70 AUD
L7 6.80 AUD
SG 13.80 AUD
TS 31.00 AUD
WG 8.68 AUD
WY 52.23 AUD
Admin Fees: Cancellation fees - 805.00 AUD
Net Total: 186.91
Refund notice: 618 [protected]
Place of Refund:
Date of Refund: 12 March 2024
Ndc
Ndc
Sydney
Sydney
Refunded Tickets: 618 [protected] 1234
AMSTERDAM/ADELE MISS
Refund Information
Coupon: 618 [protected] /C1 From: MEL To: SIN
Coupon: 618 [protected] /C2 From: SIN To: HKT
Coupon: 618 [protected] /C3 From: HKT To: SIN
Coupon: 618 [protected] /C4 From: SIN To: MEL
Fare Refunded: 805.00 AUD
Tax Refunded: AU 70.00 AUD
E7 1.50 AUD
E7 1.50 AUD
G8 0.70 AUD
G8 0.70 AUD
L7 6.80 AUD
SG 13.80 AUD
TS 31.00 AUD
WG 8.68 AUD
WY 52.23 AUD
Admin Fees: Cancellation fees - 805.00 AUD
Net Total: 186.91 AUD

Desired outcome: I was told that there was only a 20% charge by E-Dreams.Singapore Airlines is charging an admin fee of $805I would like this cleared up. If I am going to be charged $805 x 2, I might as well keep the flights.

Confidential Information Hidden: This section contains confidential information visible to verified Singapore Airlines representatives only. If you are affiliated with Singapore Airlines, please claim your business to access these details.

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Singapore Airlines contacts

Singapore Airlines phone numbers

+1 (800) 742-3333
+1 (800) 742-3333

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United States

131 011
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Australia

800 808 909
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New Zealand

+65 62 238 888
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Singapore

+1 (800) 663-3046
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Canada

+44 844 800 2380
+44 844 800 2380

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United Kingdom

+353 16 710 722
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33%
Confidence score

Ireland

+43 15 134 655
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Austria

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Netherlands

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Sweden

+33 821 230 380
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France

+49 697 195 200
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33%
Confidence score

Germany

+39 647 855 360
+39 647 855 360

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100%
Confidence score

Italy

+7 495 775 3087
+7 495 775 3087

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Russia

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Spain

+41 442 186 161
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100%
Confidence score

Switzerland

+90 212 463 1800
+90 212 463 1800

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Turkey

+86 106 505 2233
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China

+852 25 202 233
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100%
Confidence score

Hong Kong

+91 124 431 0999
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20%
Confidence score

India

+81 332 133 431
+81 332 133 431

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Japan

+63 27 568 888
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Philippines

+27 216 740 601
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South Africa

+82 27 551 226
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South Korea

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Thailand

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UAE

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