CB Airlines and Air Travel Air India Long delayed luggage

Air India review: Long delayed luggage

Helloiamjessi of Dresden, DE

Feb 01, 2024 5:01 am EST

Verified customer

Featured review

Hey,

I flew from Frankfurt to Singapore with a stopover in Delhi on the 18th January (arriving in the 19th).

Sadly, my luggage got stuck in Delhi for days. So I had to buy new clothes, chargers, … in Singapore since it’s not easy to get new stuff in Sri Lanka. So I couldn’t wait.

After a few days in Singapore I continued my journey to Sri Lanka (22nd January). Until then no information about my luggage. And air India never contacted me.

A few days later, I’ve received a WhatsApp message, that my luggage arrived in Colombo, but they can’t bring it to my accommodation, because they need a certain document from Air India. Since then air India isn’t replying anymore. So I’ve been waiting for my luggage for almost two weeks now. I definitely can’t go back to the airport in Colombo right now, because it would cost me a lot of money and time.

I already contacted Air India, that I want to get the money back for all my expenses plus a compensation for all the stress which has been caused by air India.

They are not replying anymore, I definitely want to get the money back due to the fact, that it’s their responsibility to get my luggage to my destination on time.

Desired outcome: Refund

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Air India - lost baggage and incompetent service 30

Resolved

Air India - compensation problem 43

Air India - no response from ecommerce department for refund 10

Air India - stolen items from checked baggage 2

Resolved

Air India - ltc - 80 fare

Resolved

Air India - bad service provided and did not allow to travel even 40 minutes left of departure time

Air India - compensation for delayed flight 1

Air India - Non refund of ticket charges for the leg of journey for which the flight was cancelled by air india

Air India - refusal of in-flight service and rude behaviour by flight attendant

Air India - flying returns : anand p prakash : membership # 132043265

View all Air India reviews and complaints

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Air India Contacts

Air India phone numbers

+1 (800) 180-1407
+1 (800) 180-1407

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20%
Confidence score

India only for MTNL/BSNL

+1 (800) 223-7776
+1 (800) 223-7776

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United States

+1 (800) 625-6424
+1 (800) 625-6424

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Canada

1 800 247 463
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Australia

+91 112 466 7473
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Online Bookings Helpdesk

+91 112 466 7474
+91 112 466 7474

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Online Bookings Helpdesk

+91 222 581 8515
+91 222 581 8515

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International

+91 446 692 1455
+91 446 692 1455

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14%
Confidence score

International

44 207 760 329
44 207 760 329

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United Kingdom

+33 176 545 741
+33 176 545 741

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France

+49 691 200 9821
+49 691 200 9821

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20%
Confidence score

Germany

+65 62 259 411
+65 62 259 411

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Singapore

More phone numbers

Air India emails

call.del@airindia.in

100%
Confidence score: 100%

Support

s.kishore@airindia.in

98%
Confidence score: 98%

Air India address

Airlines House, 113, Rakbganj Gurudwara Road, New Delhi, 110001, India

Air India social media
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Jun 13, 2024