CB Airlines and Air Travel Air Canada Vacation packages

Air Canada review: Vacation packages

stewart kellar of edmonton, CA

Feb 06, 2024 11:01 am EST

Verified customer

Featured review

So first thing, this was our family trip from Edmonton to Varadero. Our experience with Air Canada vacations was not a good one to say the least! Edmonton to Calgary nothing went wrong, Calgary to Toronto nothing wrong except the fact that we knew we were missing our connecting flight to Cuba because of a 1h delay! Air Canada help desk in Calgary said just fly to Toronto and they will fix your flight in the air because they have to see we were heading to Toronto even though in the same breath told us there is only one flight a week from Toronto to Varadero Cuba. But they insisted that we would get a flight. So we left and went to Toronto. I’ll skip a bunch but their fixing the flight was to fly us to Miami to Cuba or Atlanta to Miami to Cuba which would take another day and a half, then we were told that you can’t get to Cuba from Miami as all flights are canceled or don’t exist. I’m angry at this point! We asked if our vacation could be changed to Cayo Coco as an Air Canada flight was leaving Toronto in the next couple hours. Customer service agent told us every resort was booked so it was impossible. Next option and pretty much final option (now that we are stranded in Toronto) was to cancel vacation and go home or re-book for 3 days later from Toronto to Cuba and extend trip and also cover all our own expenses during the 3 days waiting! Not sure how anyone else’s vacations work but mine is limited with work and are set days which are booked months in advance! So all in all Air Canada vacation throws in the towel when [censored] doesn’t work out. Their customer service is a joke and so is their scheduling. They said you will get a full refund and a flight back home so do whatever you want with that. We asked if they could at least give us a flight back to Edmonton for the day we were supposed to be returning from Varadero and we would just stay in Toronto and figure out something else since this vacation time was booked off months ago. They absolutely refused and said we had to go home that day (on a flight that left in another 8 hours). We ended up wandering into the SUNWING office in the Toronto airport and the amazing agent Pam Ramlochan got us an upgraded vacation To Cayo Coco leaving at 6am the next morning. So we got to go on a vacation with SUNWING but cost us an extra $3500 to get home from Toronto to Edmonton, which could have been avoided if the Air Canada vacations people had just let us keep our booked return ticket home. The return tickets they gave us went to waste because they said sorry we won’t help you it was go home now or nothing. I’ll say this you guys [censored]ed our vacation over and then said go [censored] yourselves we’re not helping! They just kept saying you’ll get a refund in about 7-10 days so book something else we have no other option for you. I hope you go bankrupt you losers and all the customer service reps lose their jobs! Get bent [censored]! NEVER BOOK WITH AIR CANADA VACATIONS!

Claimed loss: 3500

Desired outcome: pay for my out of pocket tickets home

Confidential Information Hidden: This section contains confidential information visible to verified Air Canada representatives only. If you are affiliated with Air Canada, please claim your business to access these details.

Air Canada - Aeroplan sucks! 46

Air Canada - Points were canceled without notification! 60

Resolved

Air Canada - unwarranted change in itinerary 22

Air Canada - possible food poisoning 2

Resolved

Air Canada - Redemption Rewards Services 2

Resolved

Air Canada - Transportation

Air Canada - Switch health covid testing 2

Air Canada - charges for cancellation of refundable tickets purchased from agent

Air Canada - Staff not following proper procedure

Air Canada - Flight delays

View all Air Canada reviews and complaints

Previous review Next review

0 comments

Add a comment

Air Canada contacts

Air Canada phone numbers

+1 (888) 247-2262
+1 (888) 247-2262

Click up if you have successfully reached Air Canada by calling +1 (888) 247-2262 phone number 0 0 users reported that they have successfully reached Air Canada by calling +1 (888) 247-2262 phone number Click down if you have unsuccessfully reached Air Canada by calling +1 (888) 247-2262 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +1 (888) 247-2262 phone number

USA and Canada

800 6699 2222
800 6699 2222

Click up if you have successfully reached Air Canada by calling 800 6699 2222 phone number 17 17 users reported that they have successfully reached Air Canada by calling 800 6699 2222 phone number Click down if you have unsuccessfully reached Air Canada by calling 800 6699 2222 phone number 20 20 users reported that they have UNsuccessfully reached Air Canada by calling 800 6699 2222 phone number

17%
Confidence score

International

800 444 2007
800 444 2007

Click up if you have successfully reached Air Canada by calling 800 444 2007 phone number 0 0 users reported that they have successfully reached Air Canada by calling 800 444 2007 phone number Click down if you have unsuccessfully reached Air Canada by calling 800 444 2007 phone number 1 1 users reported that they have UNsuccessfully reached Air Canada by calling 800 444 2007 phone number

Argentina

+1 (800) 952-0337
+1 (800) 952-0337

Click up if you have successfully reached Air Canada by calling +1 (800) 952-0337 phone number 0 0 users reported that they have successfully reached Air Canada by calling +1 (800) 952-0337 phone number Click down if you have unsuccessfully reached Air Canada by calling +1 (800) 952-0337 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +1 (800) 952-0337 phone number

Colombia

+1 (800) 102-8182
+1 (800) 102-8182

Click up if you have successfully reached Air Canada by calling +1 (800) 102-8182 phone number 0 0 users reported that they have successfully reached Air Canada by calling +1 (800) 102-8182 phone number Click down if you have unsuccessfully reached Air Canada by calling +1 (800) 102-8182 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +1 (800) 102-8182 phone number

India

+1 (800) 719-2827
+1 (800) 719-2827

Click up if you have successfully reached Air Canada by calling +1 (800) 719-2827 phone number 0 0 users reported that they have successfully reached Air Canada by calling +1 (800) 719-2827 phone number Click down if you have unsuccessfully reached Air Canada by calling +1 (800) 719-2827 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +1 (800) 719-2827 phone number

Mexico

+55 113 254 6630
+55 113 254 6630

Click up if you have successfully reached Air Canada by calling +55 113 254 6630 phone number 2 2 users reported that they have successfully reached Air Canada by calling +55 113 254 6630 phone number Click down if you have unsuccessfully reached Air Canada by calling +55 113 254 6630 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +55 113 254 6630 phone number

100%
Confidence score

Brazil

+56 800 400 142
+56 800 400 142

Click up if you have successfully reached Air Canada by calling +56 800 400 142 phone number 1 1 users reported that they have successfully reached Air Canada by calling +56 800 400 142 phone number Click down if you have unsuccessfully reached Air Canada by calling +56 800 400 142 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +56 800 400 142 phone number

100%
Confidence score

Chile

+86 400 1122 776
+86 400 1122 776

Click up if you have successfully reached Air Canada by calling +86 400 1122 776 phone number 2 2 users reported that they have successfully reached Air Canada by calling +86 400 1122 776 phone number Click down if you have unsuccessfully reached Air Canada by calling +86 400 1122 776 phone number 1 1 users reported that they have UNsuccessfully reached Air Canada by calling +86 400 1122 776 phone number

33%
Confidence score

China

+33 825 880 881
+33 825 880 881

Click up if you have successfully reached Air Canada by calling +33 825 880 881 phone number 1 1 users reported that they have successfully reached Air Canada by calling +33 825 880 881 phone number Click down if you have unsuccessfully reached Air Canada by calling +33 825 880 881 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +33 825 880 881 phone number

100%
Confidence score

France

+49 692 711 5111
+49 692 711 5111

Click up if you have successfully reached Air Canada by calling +49 692 711 5111 phone number 2 2 users reported that they have successfully reached Air Canada by calling +49 692 711 5111 phone number Click down if you have unsuccessfully reached Air Canada by calling +49 692 711 5111 phone number 2 2 users reported that they have UNsuccessfully reached Air Canada by calling +49 692 711 5111 phone number

Germany

+852 800 906 519
+852 800 906 519

Click up if you have successfully reached Air Canada by calling +852 800 906 519 phone number 2 2 users reported that they have successfully reached Air Canada by calling +852 800 906 519 phone number Click down if you have unsuccessfully reached Air Canada by calling +852 800 906 519 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +852 800 906 519 phone number

100%
Confidence score

Hong Kong

+62 215 226 660
+62 215 226 660

Click up if you have successfully reached Air Canada by calling +62 215 226 660 phone number 1 1 users reported that they have successfully reached Air Canada by calling +62 215 226 660 phone number Click down if you have unsuccessfully reached Air Canada by calling +62 215 226 660 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +62 215 226 660 phone number

100%
Confidence score

Indonesia

+972 36 072 111
+972 36 072 111

Click up if you have successfully reached Air Canada by calling +972 36 072 111 phone number 1 1 users reported that they have successfully reached Air Canada by calling +972 36 072 111 phone number Click down if you have unsuccessfully reached Air Canada by calling +972 36 072 111 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +972 36 072 111 phone number

100%
Confidence score

Israel

+39 683 514 955
+39 683 514 955

Click up if you have successfully reached Air Canada by calling +39 683 514 955 phone number 1 1 users reported that they have successfully reached Air Canada by calling +39 683 514 955 phone number Click down if you have unsuccessfully reached Air Canada by calling +39 683 514 955 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +39 683 514 955 phone number

100%
Confidence score

Italy

+81 343 359 300
+81 343 359 300

Click up if you have successfully reached Air Canada by calling +81 343 359 300 phone number 1 1 users reported that they have successfully reached Air Canada by calling +81 343 359 300 phone number Click down if you have unsuccessfully reached Air Canada by calling +81 343 359 300 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +81 343 359 300 phone number

100%
Confidence score

Japan

+60 327 152 053
+60 327 152 053

Click up if you have successfully reached Air Canada by calling +60 327 152 053 phone number 1 1 users reported that they have successfully reached Air Canada by calling +60 327 152 053 phone number Click down if you have unsuccessfully reached Air Canada by calling +60 327 152 053 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +60 327 152 053 phone number

100%
Confidence score

Malaysia

+64 508 747 767
+64 508 747 767

Click up if you have successfully reached Air Canada by calling +64 508 747 767 phone number 1 1 users reported that they have successfully reached Air Canada by calling +64 508 747 767 phone number Click down if you have unsuccessfully reached Air Canada by calling +64 508 747 767 phone number 3 3 users reported that they have UNsuccessfully reached Air Canada by calling +64 508 747 767 phone number

New Zealand

+63 27 379 710
+63 27 379 710

Click up if you have successfully reached Air Canada by calling +63 27 379 710 phone number 1 1 users reported that they have successfully reached Air Canada by calling +63 27 379 710 phone number Click down if you have unsuccessfully reached Air Canada by calling +63 27 379 710 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +63 27 379 710 phone number

100%
Confidence score

Philippines

+7 495 771 6471
+7 495 771 6471

Click up if you have successfully reached Air Canada by calling +7 495 771 6471 phone number 1 1 users reported that they have successfully reached Air Canada by calling +7 495 771 6471 phone number Click down if you have unsuccessfully reached Air Canada by calling +7 495 771 6471 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +7 495 771 6471 phone number

100%
Confidence score

Russia

+966 920 002 185
+966 920 002 185

Click up if you have successfully reached Air Canada by calling +966 920 002 185 phone number 1 1 users reported that they have successfully reached Air Canada by calling +966 920 002 185 phone number Click down if you have unsuccessfully reached Air Canada by calling +966 920 002 185 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +966 920 002 185 phone number

100%
Confidence score

Saudi Arabia

+65 62 388 112
+65 62 388 112

Click up if you have successfully reached Air Canada by calling +65 62 388 112 phone number 1 1 users reported that they have successfully reached Air Canada by calling +65 62 388 112 phone number Click down if you have unsuccessfully reached Air Canada by calling +65 62 388 112 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +65 62 388 112 phone number

100%
Confidence score

Singapore

+27 114 631 147
+27 114 631 147

Click up if you have successfully reached Air Canada by calling +27 114 631 147 phone number 1 1 users reported that they have successfully reached Air Canada by calling +27 114 631 147 phone number Click down if you have unsuccessfully reached Air Canada by calling +27 114 631 147 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +27 114 631 147 phone number

100%
Confidence score

South Africa

+82 237 880 100
+82 237 880 100

Click up if you have successfully reached Air Canada by calling +82 237 880 100 phone number 1 1 users reported that they have successfully reached Air Canada by calling +82 237 880 100 phone number Click down if you have unsuccessfully reached Air Canada by calling +82 237 880 100 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +82 237 880 100 phone number

100%
Confidence score

South Korea

+34 900 935 265
+34 900 935 265

Click up if you have successfully reached Air Canada by calling +34 900 935 265 phone number 1 1 users reported that they have successfully reached Air Canada by calling +34 900 935 265 phone number Click down if you have unsuccessfully reached Air Canada by calling +34 900 935 265 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +34 900 935 265 phone number

100%
Confidence score

Spain

+94 115 474 747
+94 115 474 747

Click up if you have successfully reached Air Canada by calling +94 115 474 747 phone number 1 1 users reported that they have successfully reached Air Canada by calling +94 115 474 747 phone number Click down if you have unsuccessfully reached Air Canada by calling +94 115 474 747 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +94 115 474 747 phone number

100%
Confidence score

Sri Lanka

+41 848 247 226
+41 848 247 226

Click up if you have successfully reached Air Canada by calling +41 848 247 226 phone number 2 2 users reported that they have successfully reached Air Canada by calling +41 848 247 226 phone number Click down if you have unsuccessfully reached Air Canada by calling +41 848 247 226 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +41 848 247 226 phone number

100%
Confidence score

Switzerland

+886 225 117 799
+886 225 117 799

Click up if you have successfully reached Air Canada by calling +886 225 117 799 phone number 1 1 users reported that they have successfully reached Air Canada by calling +886 225 117 799 phone number Click down if you have unsuccessfully reached Air Canada by calling +886 225 117 799 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +886 225 117 799 phone number

100%
Confidence score

Taiwan

+66 27 181 839
+66 27 181 839

Click up if you have successfully reached Air Canada by calling +66 27 181 839 phone number 1 1 users reported that they have successfully reached Air Canada by calling +66 27 181 839 phone number Click down if you have unsuccessfully reached Air Canada by calling +66 27 181 839 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +66 27 181 839 phone number

100%
Confidence score

Thailand

+90 212 249 7430
+90 212 249 7430

Click up if you have successfully reached Air Canada by calling +90 212 249 7430 phone number 1 1 users reported that they have successfully reached Air Canada by calling +90 212 249 7430 phone number Click down if you have unsuccessfully reached Air Canada by calling +90 212 249 7430 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +90 212 249 7430 phone number

100%
Confidence score

Turkey

+971 42 112 537
+971 42 112 537

Click up if you have successfully reached Air Canada by calling +971 42 112 537 phone number 1 1 users reported that they have successfully reached Air Canada by calling +971 42 112 537 phone number Click down if you have unsuccessfully reached Air Canada by calling +971 42 112 537 phone number 1 1 users reported that they have UNsuccessfully reached Air Canada by calling +971 42 112 537 phone number

UAE

+84 286 258 5611
+84 286 258 5611

Click up if you have successfully reached Air Canada by calling +84 286 258 5611 phone number 1 1 users reported that they have successfully reached Air Canada by calling +84 286 258 5611 phone number Click down if you have unsuccessfully reached Air Canada by calling +84 286 258 5611 phone number 0 0 users reported that they have UNsuccessfully reached Air Canada by calling +84 286 258 5611 phone number

100%
Confidence score

Vietnam

More phone numbers