CB Retail Stores Kohl's Customer service

Kohl's review: Customer service

Debi Garcia Ferry of US

Dec 11, 2023 10:03 pm EST

Verified customer

Featured review

I ordered 2 night gowns on kohl.com on11/11/23

Order#[protected].

After waiting over 3weeks I called their customer service dept to find out when I could expect my delivery. I was told to wait until Dec.5th. I called again a few days after that date and this time I did chat instead. The agent insisted I would receive said pkg in 48 hours. I asked for a tracking number and after trying to locate said order the tracking number showed that the package NEVER LEFT THE WAREHOUSE. I called today 12/11/23 insisting to speak to a supervisor and the person flatly refused to get me one. After I became extremely upset he supposed went to connect me to one - but alas none was available. He swore one would call me back. I asked for a refund. No one EVER called me back, as I suspected. I just now noticed that the refund they will be sending me is missing $8.93. Adding insult to injury. First and last time I buy anything from kohl. Can you please help me get my full refund cause now I have to buy those items somewhere else! Thanks. Debi garcia ferry

Claimed loss: 8.93

Desired outcome: Full refund. ASAP

Confidential Information Hidden: This section contains confidential information visible to verified Kohl's representatives only. If you are affiliated with Kohl's, please claim your business to access these details.

Kohl's - shoplifting charges 22

Resolved

Kohl's - working conditions at kohl's dept. stores 71

Kohl's - shoplifting 23

Resolved

Kohl's - Abuse-phishing email 21

Kohl's - almost impossible to pay your bill 35

Resolved

Kohl's - beats by dre

Kohl's - better shop elsewhere

Kohl's - Hostile work environment

Kohl's - My Pillow Micheal Lindell 1

Kohl's - confusing sales signs 1

View all Kohl's reviews and complaints

Previous review Next review

0 comments

Add a comment

Kohl's contacts

Kohl's phone numbers

+1 (855) 564-5705
+1 (855) 564-5705

Click up if you have successfully reached Kohl's by calling +1 (855) 564-5705 phone number 1 1 users reported that they have successfully reached Kohl's by calling +1 (855) 564-5705 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (855) 564-5705 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling +1 (855) 564-5705 phone number

100%
Confidence score

Kohls.com

+1 (866) 887-8884
+1 (866) 887-8884

Click up if you have successfully reached Kohl's by calling +1 (866) 887-8884 phone number 0 0 users reported that they have successfully reached Kohl's by calling +1 (866) 887-8884 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (866) 887-8884 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling +1 (866) 887-8884 phone number

Customer Service

+1 (855) 564-5748
+1 (855) 564-5748

Click up if you have successfully reached Kohl's by calling +1 (855) 564-5748 phone number 0 0 users reported that they have successfully reached Kohl's by calling +1 (855) 564-5748 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (855) 564-5748 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling +1 (855) 564-5748 phone number

Kohl's Charge

+1 (855) 564-5751
+1 (855) 564-5751

Click up if you have successfully reached Kohl's by calling +1 (855) 564-5751 phone number 0 0 users reported that they have successfully reached Kohl's by calling +1 (855) 564-5751 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (855) 564-5751 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling +1 (855) 564-5751 phone number

Yes2You Rewards

+1 (262) 703-7000
+1 (262) 703-7000

Click up if you have successfully reached Kohl's by calling +1 (262) 703-7000 phone number 0 0 users reported that they have successfully reached Kohl's by calling +1 (262) 703-7000 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (262) 703-7000 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling +1 (262) 703-7000 phone number

Head Office

+1 (877) 342-4337
+1 (877) 342-4337

Click up if you have successfully reached Kohl's by calling +1 (877) 342-4337 phone number 0 0 users reported that they have successfully reached Kohl's by calling +1 (877) 342-4337 phone number Click down if you have unsuccessfully reached Kohl's by calling +1 (877) 342-4337 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling +1 (877) 342-4337 phone number

Merchandise Departments

866-887-8884
866-887-8884

Click up if you have successfully reached Kohl's by calling 866-887-8884 phone number 0 0 users reported that they have successfully reached Kohl's by calling 866-887-8884 phone number Click down if you have unsuccessfully reached Kohl's by calling 866-887-8884 phone number 0 0 users reported that they have UNsuccessfully reached Kohl's by calling 866-887-8884 phone number

More phone numbers