Canadian Tire review: Obusforme heated seat pad for car

I purchased this item on sale for $24.99 about two weeks ago at the location in McKenzie Calgary. I did pay in cash sadly, for the first time in years. I took it out of the box on Friday, and plugged it in for my 8 hour drive. About halfway through I turn it on. To my surprise there’s no power. I look at it and the nub on the end of the charger is missing. I understand that it’s my responsibility to keep the receipt, but it’s $24.99 and I literally had a $99 replacement in my hand. I was willing to spend more. Plus I had other items. I was told no. So I asked if I could do a direct exchange and was told no. I was not even helped a little bit. She just said no, can’t do it, and then gave me a weird look.

I work in retail. I know the “rules”. Most people will bend a little if someone is willing to spend more. You were gonna make another $150 plus off of me. But thank you for proving that Canadian tire has gone to the dumps. Used to be my favourite store, no you get attitude in all locations from associates and I never see managers around. I do not need a reply. I will never shop with Canadian tire again and will be leaving a negative review on the store that just dismissed me. Again. I didn’t want money back. Just wanted it corrected. Never again