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CB Flooring Super Arbor Shipping date was inaccurate and I canceled my order.
Super Arbor

Super Arbor review: Shipping date was inaccurate and I canceled my order.

K
Author of the review
10:33 pm EDT
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Order #8821130

I ordered a shower base on July 30th and shipping dates were inaccurate and the product would not arrive on time. I canceled my order on Aug 2nd when they told me it would be 3-5 weeks to ship.

I was told to wait 3-5 days to let their "team" review it.

On Aug 7th I asked again about the status as Noone had reached out to me yet like I had been told and got another please allow 7-10 days to void the hold of payment.

Aug 15th reached out to them again this time getting no response.

Aug 28th still no response, non-refund, no body has contacted me, nothing!

Guess it's time to take this to the next level and Call my kin that is the Regional director of the BBB!

Desired outcome: Please refund my $300 Immediately for Order #8821130

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  1. Super Arbor Contacts

  2. Super Arbor phone numbers
    +1 (877) 490-7099
    +1 (877) 490-7099
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  3. Super Arbor emails
  4. Super Arbor address
    380 Portage Ave, Palo Alto, California, 94306, United States
  5. Super Arbor social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024